Subway

Unit O, Arnison Retail Centre, Unit O Rotary Wy, Pity Me, Durham
0191 386 7385

Recent Reviews

Linda Boyd

If I could give 0 stars I would!Ask for a sandwich and get a lucky dip with filling, complete with BAD attitude from staff!What you ask for isn’t what you get! Avoid at all cost! Staff are seriously ignorant.

Tricia Mulan

Just went in at approx 5:15pm. It isn’t meant to close until 8pm but all chairs were on the tables and everything packed away with nobody on the counter. We stood for a few minutes but nobody came out from the back. There were two young men eating sandwiches in the corner who I believe may have been the staff who had changed into their civilian clothing and were just having some food and a chat after deciding to pack up early but neither bothered to speak to us to explain.

Robert Sharp

Staff did not know what went in to each type of sandwich all seemed very new to the job and untrained. Had difficulty baking

Jessica Holmes

We only got 1 of our 2 sandwiches and they shut early sometimes up to an

Ross Cowell

Supposed to close at 8PM. Doors were locked at 7:20PM. Absolutely pathetic.

Sam

Order through app for collection. When we got back home the subs had all the wrong things inside. Meatball Marinara absolutley dripping with sweet chilli sauce that we didn't order no extra cheese or red onion. Another Meatball Marinara filled with pickles that we didn't ask for and the other sub was missing its sauce too. Tried to ring the store but no answer. Definitely wouldn't recommend ordering for collection.

SIMON KEAY

Not the best sub tbh, staff a little slow may be a training issue ,(Q in store yet on guy constantly mopping the floor, also new menu selection harder to follow and brekwich totally tasteless.

Adam Ra

Service absolutely terrible far too slow

Vik Sam

I don't go to Subway very often. However being undecided what to have for my afternoon meal whilst at the Arnison Centre after work I popped in here. Don't know why I bothered wasting my money.No one at the counter when I went in - I could hear voices far out of the back of the shop (I was only giving them another minute before I'd walk out) - the worker still didn't hear the next lot of customers come in.Chose my hearty Itallian 6 inch chicken and baconAfter being toasted I was asked if I wanted any salad - I asked if there was any other lettuce as the stuff in the tub was browning very badly and this isn't something I'd even use at home.He didn't listen and picked some up to put in my sandwich when I had to repeat no. I asked if you had any fresh as I wouldn't use that even at home.They apparently didn't.Got my lettuce and sweetcorn and sauce on it and leftStarted to eat this in the car, the bread tasted really dry and stale as it had been there for days.Won't be in rush to go back 3/10

Igor Sleahtitchi

18/04/2023 Normally I'm not big fan of review. The worst experience at Subway (Arnison Centre). I regular Subway user, but definitely would not recommend this one, took ages to get my breakfast, one of the staff wasn't happy to made my breakfast order at 10.30am, on the end I received it cold(but I asked for hot sandwiches) she warm just sausage and bacon, but the loaf've been into oven 2 seconds, then I had cold loaf, egg, cheese with hot sausage and bacon.***If you want to have a good day or if you don't want to make your day worst, AVOID THIS PLACE!

Helen B

Awful, asked for sandwich heated and was still freezing . Chinese women just threw all my salad in the sandwich , it went all over the place, wasn’t even watching what she was doing .During putting my sandwich together , a girl was asking for a break?? Got a drink , no straws so had to ask, didn’t refill them just gave me one.Rubbish all over the floor. Very unwelcoming and grubby . Horrible atmosphere.

Gary Finch

Every part of the our subs was wrong despite telling them exactly how we wanted them. It was a total mess and both had to be eaten at home with a knife and fork because it just wasn't possible to pick it up without the lot falling apart.The drinks we're nasty too. Not be going back to that one again

V S

I don't go to Subway very often. However being undecided what to have for my afternoon meal whilst at the Arnison Centre after work I popped in here. Don't know why I bothered wasting my money.No one at the counter when I went in - I could hear voices far out of the back of the shop (I was only giving them another minute before I'd walk out) - the worker still didn't hear the next lot of customers come in.Chose my hearty Itallian 6 inch chicken and baconAfter being toasted I was asked if I wanted any salad - I asked if there was any other lettuce as the stuff in the tub was browning very badly and this isn't something I'd even use at home.He didn't listen and picked some up to put in my sandwich when I had to repeat no. I asked if you had any fresh as I wouldn't use that even at home.They apparently didn't.Got my lettuce and sweetcorn and sauce on it and leftStarted to eat this in the car, the bread tasted really dry and stale as it had been there for days.Won't be in rush to go back 3/10

Suhaila Alkhalil

Great nice friendly staff and speedy service. Excellent selection of food salad sandwiches . Thanks to 1/A-219909 was served by this sweet lady

DAVID WHITE

Arnison Centre 19/3 at 2:30pm..... the tastiest and best presented subways we've ever eaten. Didn't catch the name of the girl making them but they were perfection. Thank you.

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