Best Chinese I’ve ever had, will definitely be my go to!
barbara bates
Amazing
Gary Thomson
After my 1st visit consisting of a kung po which was excellent I tried a spicy munchie box which was not very nice top chefs is better but £4 more you get what you pay
Martyn Connor
Absolutely gorgeous once again tyWe had Singapore chowmeinSingapore fried rice and house special
Chris Bowes-Manners
Disappointing Experience at the New DiamondRating: ★As frequent diners seeking new culinary experiences, my partner and I decided to give the recently opened restaurant, the New Diamond, a try. Unfortunately, our dining experience was far from satisfactory, leaving us with no choice but to discard the food.First and foremost, the most glaring issue we encountered was the taste of the dishes. To our dismay, everything we sampled had a noticeable sourness to it. This was a perplexing flavor profile that did not align with our expectations or the descriptions provided on the menu. It was not a pleasant sourness, reminiscent of ingredients gone bad or an improper culinary technique. The overall taste was simply unappetizing and off-putting.The disappointment extended beyond the flavor, as the quality of the food was also subpar. The dishes lacked finesse and attention to detail, which further contributed to our dissatisfaction. It felt as though minimal effort had gone into their preparation, resulting in a lackluster presentation and an overall lack of flavor balance.While we understand that every restaurant has its off days, the overall experience at the New Diamond left us wondering if this was an isolated incident or a consistent problem. The staff, though polite, seemed ill-equipped to handle our concerns when we brought up the issue. They appeared surprised and unsure of how to address the problem, leaving us feeling unheard and unimportant as customers.It is disheartening to have high expectations and be met with such disappointment. The New Diamond failed to deliver on the promises of a memorable dining experience. We genuinely hope that the restaurant takes this feedback constructively and works towards improving their food quality and customer service.In summary, we cannot recommend the New Diamond based on our unfortunate encounter. The sour taste permeating the food and the lack of attention to detail left us with no choice but to discard our meals. It is our hope that these issues will be addressed, as there is potential for improvement in this establishment. Until then, we advise potential diners to approach with caution and manage their expectations accordingly.
Graham Pullinger
Placed order at 7pm and money was paid online but they claim that they didn't receive my order on Hartlepool eats when you have acknowledgement on that platform.
Mandy Bedin
We have ordered twice from this takeaway and have been very happy both times. So much food, very tasty and well-priced. Exceptionally clean and friendly and kind staff. The only negative is that they only take cash, however there is a cash machine nearby or in the Spar shop.
Jamie Percival
I've been going here once every couple of weeks for almost a year, and it has always been exceptional. Best salt and pepper chips I've ever had. Friendly staff. Good size portions as well.
Paul Ellis
Absolutely amazing! I've been to a lot of Chinese takeaways in the town and this is by far the best. Had crispy chilli beef, house special rice, chips, soft noodles, and curry sauce (4 of us sharing incase you think I'm a proper greedy git). Everything was cooked fresh. Not exaggerating when I say it is the best I've had...considering I've frequented chinese from everywhere from Glascow, to Newcastle, to Middlesbrough, to even London. It is never been the case where I've said that every single thing I got was cooked amazingly and tasted spot on! NOT JOKING. Get yeself down there and try it. Is even open on a Monday when most others aren't.Parking: Loads of parking bays around the side.
Rachael Gray
Great price even better food this is our 2nd takeaway and it was beautiful we will come again ?? ?that nice non left ?
Weve ordered from here a few times and theyve never got our fiod wrong but the last couple of times weve ordered theyve nit taken the veg out and forgot something off our order AGAIN
Andrew
It shows as being open but it's been shut for a while
lisa hume
Absolutely disgusting!! won’t be back. Shared appetisers were from the day before cooked and left out, ribs were tasteless dry and old, spring rolls looked like they’d been flattened and stood on and we only got one of each item. The chow mane was made with vermicelli noodles, totally tasteless, salt and pepper chips were salt and sugar chips and again cold. Over 30 quid for the order and all we got was yeah sorry. Never again.
Chloe Ly
Had this for the first time tonight and it was lovely food. Didn’t have to wait long either :) will come back for sure.
amycB2300NG
Expect the new leader jill will like this place like I did my tummy got very full and iron bru didn't hurt
Best Chinese I’ve ever had, will definitely be my go to!
Amazing
After my 1st visit consisting of a kung po which was excellent I tried a spicy munchie box which was not very nice top chefs is better but £4 more you get what you pay
Absolutely gorgeous once again tyWe had Singapore chowmeinSingapore fried rice and house special
Disappointing Experience at the New DiamondRating: ★As frequent diners seeking new culinary experiences, my partner and I decided to give the recently opened restaurant, the New Diamond, a try. Unfortunately, our dining experience was far from satisfactory, leaving us with no choice but to discard the food.First and foremost, the most glaring issue we encountered was the taste of the dishes. To our dismay, everything we sampled had a noticeable sourness to it. This was a perplexing flavor profile that did not align with our expectations or the descriptions provided on the menu. It was not a pleasant sourness, reminiscent of ingredients gone bad or an improper culinary technique. The overall taste was simply unappetizing and off-putting.The disappointment extended beyond the flavor, as the quality of the food was also subpar. The dishes lacked finesse and attention to detail, which further contributed to our dissatisfaction. It felt as though minimal effort had gone into their preparation, resulting in a lackluster presentation and an overall lack of flavor balance.While we understand that every restaurant has its off days, the overall experience at the New Diamond left us wondering if this was an isolated incident or a consistent problem. The staff, though polite, seemed ill-equipped to handle our concerns when we brought up the issue. They appeared surprised and unsure of how to address the problem, leaving us feeling unheard and unimportant as customers.It is disheartening to have high expectations and be met with such disappointment. The New Diamond failed to deliver on the promises of a memorable dining experience. We genuinely hope that the restaurant takes this feedback constructively and works towards improving their food quality and customer service.In summary, we cannot recommend the New Diamond based on our unfortunate encounter. The sour taste permeating the food and the lack of attention to detail left us with no choice but to discard our meals. It is our hope that these issues will be addressed, as there is potential for improvement in this establishment. Until then, we advise potential diners to approach with caution and manage their expectations accordingly.
Placed order at 7pm and money was paid online but they claim that they didn't receive my order on Hartlepool eats when you have acknowledgement on that platform.
We have ordered twice from this takeaway and have been very happy both times. So much food, very tasty and well-priced. Exceptionally clean and friendly and kind staff. The only negative is that they only take cash, however there is a cash machine nearby or in the Spar shop.
I've been going here once every couple of weeks for almost a year, and it has always been exceptional. Best salt and pepper chips I've ever had. Friendly staff. Good size portions as well.
Absolutely amazing! I've been to a lot of Chinese takeaways in the town and this is by far the best. Had crispy chilli beef, house special rice, chips, soft noodles, and curry sauce (4 of us sharing incase you think I'm a proper greedy git). Everything was cooked fresh. Not exaggerating when I say it is the best I've had...considering I've frequented chinese from everywhere from Glascow, to Newcastle, to Middlesbrough, to even London. It is never been the case where I've said that every single thing I got was cooked amazingly and tasted spot on! NOT JOKING. Get yeself down there and try it. Is even open on a Monday when most others aren't.Parking: Loads of parking bays around the side.
Great price even better food this is our 2nd takeaway and it was beautiful we will come again ?? ?that nice non left ?
Restaurantji Recommends
Weve ordered from here a few times and theyve never got our fiod wrong but the last couple of times weve ordered theyve nit taken the veg out and forgot something off our order AGAIN
It shows as being open but it's been shut for a while
Absolutely disgusting!! won’t be back. Shared appetisers were from the day before cooked and left out, ribs were tasteless dry and old, spring rolls looked like they’d been flattened and stood on and we only got one of each item. The chow mane was made with vermicelli noodles, totally tasteless, salt and pepper chips were salt and sugar chips and again cold. Over 30 quid for the order and all we got was yeah sorry. Never again.
Had this for the first time tonight and it was lovely food. Didn’t have to wait long either :) will come back for sure.
Expect the new leader jill will like this place like I did my tummy got very full and iron bru didn't hurt