100% the worst kfc I’ve ever been to, went in there between half 9 and 10 and was the only person in there, I tried to look for the deal they were offering, so went on the computer screens and couldn’t find it so decided to walk over to the counter, after 5 to 10 minutes of no one coming to me I decided to go back to the computer screen and eventually found the deal on offer, mini fillet burger popcorn chicken and chips £2.99, on then placing an order for myself and my missus I stood there for over 20 minutes before a young girl passed me my order and said sorry about the wait with a somewhat smirk has if she couldn’t give two hoots, so after all that I thought at least the food should be freshly cooked and piping hot, which to be honest my missus 3 piece of chicken were but for £5.49 they were tiny pieces of chicken, then for me to start eating my food which was stone cold and my mini fillet burger had no lettuce on, I think is one pee take to much, if I wasn’t so far away from home I would of returned the food but like the staff I couldn’t be arsed
Emma Stevens
they never, ever, ever remember the sauces. imagine a dipping bucket with no sauces?? gross plate of beige. they’ve even forgotten a full 1.5 litre of pop before. never
james trainor
3rd time in a row they have left food out of our family box’s ! And Rats everywhere. Avoid !!
Richard Bell
Love the food.. Gravy is amazing.. I don’t visit often enough!!
Dylan Mcpherson
I don't know how many times you can't forget to put sauces in an order.
Amanda Taylor
So disappointed, there was 2 strands of lettuce on each of the burgers and a blob of sauce, the cookies were burnt £28 spent on fire food won’t be using again, didn’t think to take photo of burger as we just wanted to
MrChelseabun
Chips seasoned with either pepper or garlic salt . Do me a favour.
Mick Hirst
Ok, I might be bias. But service was top, food was top, (did they give me extra large chicken for this review)? Well no...we all enjoyed it and it was very filling.I think this was my first time and can't wait to go back.Parking: Free parkingKid-friendliness: YesWheelchair accessibility: Yes
Bob Malvern
I have just had the most disgusting take away from the KFC at Newton Aycliffe. Cold and Dripping with oil and very soggy because of it. There was a small pool of Oil in the tub. This was both the chips and the chicken. If I could post the pictures I took I would. One Star for the food cos the gravy was decent. Kids serving were friendly and swift which was OK but I know why now
Mags Bumblebee0602 L
Just been there and I would not recommend going at all.. The customer service is abysmal, wouldn't take Defence Discount Card as you have to have the app apparently yet elsewhere they take it. Asked for the manager and she was it on the mic apparently shouldn't she be watching her staff if she's the manager. Also as the brown bag was passed over it started to tear and split on the bottom and food went all over car as well as the coke.. BTW a brand new car may I say,, maybe I should sent the valeting bill, washing of clothes bill and a refund for the whole order as it all had to go in the bin etc to them.. bloody hopeless!! I RECOMMEND YOU STAY FAR AWAY FROM HERE AS YOU CAN.... UNLESS THIS IS HOW YOU WANT TO BE TREATED.. DON'T DO IT!!!!!
Probably the worst kfc I’ve witnessed was sat in a bay for 15/20 minutes waiting on 2 burgers and a kids meal and they’ve messed one burger and the pieces of chicken that came with were stale I never touched mine as it was freezing can’t even get hold of them to
Wesley Keys
Again went here for a treat and let down again food not in the bag yes supposed to check but how hard is it to read what I orderd take your time your not busy , needs better management and
Mustan B
Absolutely the worst KFC I've had the misfortunes to visit. Customer service is totally non-existent. The duty manager, a young woman in here late 20s, was literally surly and just did not care, plain and simple. Made me wait over 25 minutes for my order because they only had one working fryer. Pathetic.
Some Guy
Absolute travesty of a location, they're constantly closing or turning off deliveries early. And when the food IS sent its not worth the money spent
Gemma Pounder
Always brilliant food from this branch of kfc never had any complaints where as up the road thinford big disappointment. Well done a167 KFC ? ? ?
100% the worst kfc I’ve ever been to, went in there between half 9 and 10 and was the only person in there, I tried to look for the deal they were offering, so went on the computer screens and couldn’t find it so decided to walk over to the counter, after 5 to 10 minutes of no one coming to me I decided to go back to the computer screen and eventually found the deal on offer, mini fillet burger popcorn chicken and chips £2.99, on then placing an order for myself and my missus I stood there for over 20 minutes before a young girl passed me my order and said sorry about the wait with a somewhat smirk has if she couldn’t give two hoots, so after all that I thought at least the food should be freshly cooked and piping hot, which to be honest my missus 3 piece of chicken were but for £5.49 they were tiny pieces of chicken, then for me to start eating my food which was stone cold and my mini fillet burger had no lettuce on, I think is one pee take to much, if I wasn’t so far away from home I would of returned the food but like the staff I couldn’t be arsed
they never, ever, ever remember the sauces. imagine a dipping bucket with no sauces?? gross plate of beige. they’ve even forgotten a full 1.5 litre of pop before. never
3rd time in a row they have left food out of our family box’s ! And Rats everywhere. Avoid !!
Love the food.. Gravy is amazing.. I don’t visit often enough!!
I don't know how many times you can't forget to put sauces in an order.
So disappointed, there was 2 strands of lettuce on each of the burgers and a blob of sauce, the cookies were burnt £28 spent on fire food won’t be using again, didn’t think to take photo of burger as we just wanted to
Chips seasoned with either pepper or garlic salt . Do me a favour.
Ok, I might be bias. But service was top, food was top, (did they give me extra large chicken for this review)? Well no...we all enjoyed it and it was very filling.I think this was my first time and can't wait to go back.Parking: Free parkingKid-friendliness: YesWheelchair accessibility: Yes
I have just had the most disgusting take away from the KFC at Newton Aycliffe. Cold and Dripping with oil and very soggy because of it. There was a small pool of Oil in the tub. This was both the chips and the chicken. If I could post the pictures I took I would. One Star for the food cos the gravy was decent. Kids serving were friendly and swift which was OK but I know why now
Just been there and I would not recommend going at all.. The customer service is abysmal, wouldn't take Defence Discount Card as you have to have the app apparently yet elsewhere they take it. Asked for the manager and she was it on the mic apparently shouldn't she be watching her staff if she's the manager. Also as the brown bag was passed over it started to tear and split on the bottom and food went all over car as well as the coke.. BTW a brand new car may I say,, maybe I should sent the valeting bill, washing of clothes bill and a refund for the whole order as it all had to go in the bin etc to them.. bloody hopeless!! I RECOMMEND YOU STAY FAR AWAY FROM HERE AS YOU CAN.... UNLESS THIS IS HOW YOU WANT TO BE TREATED.. DON'T DO IT!!!!!
Restaurantji Recommends
Probably the worst kfc I’ve witnessed was sat in a bay for 15/20 minutes waiting on 2 burgers and a kids meal and they’ve messed one burger and the pieces of chicken that came with were stale I never touched mine as it was freezing can’t even get hold of them to
Again went here for a treat and let down again food not in the bag yes supposed to check but how hard is it to read what I orderd take your time your not busy , needs better management and
Absolutely the worst KFC I've had the misfortunes to visit. Customer service is totally non-existent. The duty manager, a young woman in here late 20s, was literally surly and just did not care, plain and simple. Made me wait over 25 minutes for my order because they only had one working fryer. Pathetic.
Absolute travesty of a location, they're constantly closing or turning off deliveries early. And when the food IS sent its not worth the money spent
Always brilliant food from this branch of kfc never had any complaints where as up the road thinford big disappointment. Well done a167 KFC ? ? ?