Used to love Mr Pizza but will no longer use it. Found it difficult to place order and even more difficult giving delivery address. After an hour of waiting, Mr Pizza called me to further discuss the address. In the end it took 1 hour and 40 minutes to get the delivery, which was correct, but totally cold
Jason Tilbury
Don't order from here garlic bread has mould spots and seafood pizza tasteless he buy stuff at marked lower price and charges upto double which if it has lower marked price u can't charge more than that under uk trading law all i got told dont buy from here he allowed do that also cans coke marked £1 he sells £1.30 he said well got make profit not under uk law u cant do that this will now be passed on to trading standards. And takeaway always taste of salt even said no salt but will be passed to trading standards environmental health get him shutMy pizza arrived cold and garlic bread has 3 MOULD SPOTS ON
Chelsea Bailey
My food arrived half an hour late, taking over 1.5 hours. And no surprise why, as you can see how long this battered cod was cooked for. Despite the rest of the food being cold to the touch.And when ringing the restaurant this was the conversation:Me: hello, I have had a delivery and my Fish is black, burned.Staff: Yeah?Me: my food is inedibleStaff: sorry, we have new staff members workingPoor service, poor quality food, poor delivery time.
Phil Westley
Absolutely disgusting. Food was cold and when phoned shop , some ignorant , arrogant numptie could only utter one word (REALLY). Used to be fantastic under the previous owners,now just the slum of Hastings. If you like a donner kebab avoid at all costs. Seriously.
Kelly Brown
Absolutely awful. Pizza turned up with mould on the bases. Phoned restaurant to complain and they sent out replacements which were only 1/4 of the original order and smaller than the ones we paid for. Phoned restaurant to complain and they started shouting and swearing down the phone at us, calling us liars! Food awful, staff diabolical! If it were possible to give one no stars then I would. Avoid.
Jessica Brown
If I could have given no stars I would. Pizza turned up with MOULD!!!! AVOID AT ALL COSTS.
Phil W
Went for a kebab and a burger. Opened them up 3minutes later and both were cold. Phoned the shop and the ignorant, arrogant cook could only say one word . (REALLY). Used to be brilliant under the previous owners, now it’s like the slum of Hastings. Avoid at all cost.
Kelly B
Spent £60 via their own app for MOULDY pizzas to turn up! Tried to call and complain and they swore at us and told us we were liars and refused to refund us. Absolutely appalling, would never go here again.
john j
Avoid. f you like to eat mould order from here. Ruined our new year's eve when we discovered mould on our pizzas.
Niamh W
This used to be our favourite pizza place but since they changed ownership, it's literally the worst. Ordered via "just eat" waited, and after no movement from tge delivery driver icon it just said "enjoy your meal" as though it had been delivered. I called up to make sure it hadn't gone to the wrong address and was told to wait "5-10 minutes" after 15 minutes called back and told to wait another "5-10 minutes"-which we did. Nothing. Called again and I said "we don't mind at all if the order is late, these things happen, i just want to know where the driver is" the man said "I'll find out" and abruptly hung up. Husband called this time and after politely again just double checking that it is coming, was hung up on"-it gets much worse! Driver and passenger eventually turned up, brought one pizza to the door whilst our other one was on the passenger's lap. Husband had to request the reat of our order amd they stood around awkwardly i think waiting for a tip? We took the order inside and opened it up to find one pizza was the wrong order and both were stone cold, very greasy with a stale base. I called to ask when the owner would be back because this is not the service we are used to from this place-this was appalling and HAD to be under new ownership, when i told him what happened, he was rude and ended the conversation by saying "never order from us again, F**k you!" And hung up! NEVER ORDER FROM HERE
Arrived on time, all food cold. Pizza tasted of pork ( no toppings were pork) the dough wasn't cooked properly either. Wrong drink choice arrived too. Pretty disappointed ?
Kerim Kansu
Nice food friendly stuff on time
Claire Finn
We have used Mr Pizza for many years but no longer. Every order recently has been wrong. Last night after waiting over 2 hours, my 'vegetarian hot' came......with pepperoni and unidentified brown lumps of meat......! Just vile. Phil will be in touch with you later to complain. Which bit of vegetarian do you not understand?
Laura D
Our chicken kebabs tonight weren’t a patch on what we’ve had before. They were so soggy that we could hold the kebab on the plate and drain the water off. No sign of garlic sauce either. It would be good if there was an option to order salad and sauce separately to avoid this in the future. Such a shame for £18 worth of food which was meant to be a bit of a treat.
Sylvie Bourne
Sent the wrong order ,then the food we got was awful,have you changed hands,I recommend friends and it was horrible,won't order again, the fox having a treat tonight,my favourite kebab shop what's happeningBy
Used to love Mr Pizza but will no longer use it. Found it difficult to place order and even more difficult giving delivery address. After an hour of waiting, Mr Pizza called me to further discuss the address. In the end it took 1 hour and 40 minutes to get the delivery, which was correct, but totally cold
Don't order from here garlic bread has mould spots and seafood pizza tasteless he buy stuff at marked lower price and charges upto double which if it has lower marked price u can't charge more than that under uk trading law all i got told dont buy from here he allowed do that also cans coke marked £1 he sells £1.30 he said well got make profit not under uk law u cant do that this will now be passed on to trading standards. And takeaway always taste of salt even said no salt but will be passed to trading standards environmental health get him shutMy pizza arrived cold and garlic bread has 3 MOULD SPOTS ON
My food arrived half an hour late, taking over 1.5 hours. And no surprise why, as you can see how long this battered cod was cooked for. Despite the rest of the food being cold to the touch.And when ringing the restaurant this was the conversation:Me: hello, I have had a delivery and my Fish is black, burned.Staff: Yeah?Me: my food is inedibleStaff: sorry, we have new staff members workingPoor service, poor quality food, poor delivery time.
Absolutely disgusting. Food was cold and when phoned shop , some ignorant , arrogant numptie could only utter one word (REALLY). Used to be fantastic under the previous owners,now just the slum of Hastings. If you like a donner kebab avoid at all costs. Seriously.
Absolutely awful. Pizza turned up with mould on the bases. Phoned restaurant to complain and they sent out replacements which were only 1/4 of the original order and smaller than the ones we paid for. Phoned restaurant to complain and they started shouting and swearing down the phone at us, calling us liars! Food awful, staff diabolical! If it were possible to give one no stars then I would. Avoid.
If I could have given no stars I would. Pizza turned up with MOULD!!!! AVOID AT ALL COSTS.
Went for a kebab and a burger. Opened them up 3minutes later and both were cold. Phoned the shop and the ignorant, arrogant cook could only say one word . (REALLY). Used to be brilliant under the previous owners, now it’s like the slum of Hastings. Avoid at all cost.
Spent £60 via their own app for MOULDY pizzas to turn up! Tried to call and complain and they swore at us and told us we were liars and refused to refund us. Absolutely appalling, would never go here again.
Avoid. f you like to eat mould order from here. Ruined our new year's eve when we discovered mould on our pizzas.
This used to be our favourite pizza place but since they changed ownership, it's literally the worst. Ordered via "just eat" waited, and after no movement from tge delivery driver icon it just said "enjoy your meal" as though it had been delivered. I called up to make sure it hadn't gone to the wrong address and was told to wait "5-10 minutes" after 15 minutes called back and told to wait another "5-10 minutes"-which we did. Nothing. Called again and I said "we don't mind at all if the order is late, these things happen, i just want to know where the driver is" the man said "I'll find out" and abruptly hung up. Husband called this time and after politely again just double checking that it is coming, was hung up on"-it gets much worse! Driver and passenger eventually turned up, brought one pizza to the door whilst our other one was on the passenger's lap. Husband had to request the reat of our order amd they stood around awkwardly i think waiting for a tip? We took the order inside and opened it up to find one pizza was the wrong order and both were stone cold, very greasy with a stale base. I called to ask when the owner would be back because this is not the service we are used to from this place-this was appalling and HAD to be under new ownership, when i told him what happened, he was rude and ended the conversation by saying "never order from us again, F**k you!" And hung up! NEVER ORDER FROM HERE
Restaurantji Recommends
Arrived on time, all food cold. Pizza tasted of pork ( no toppings were pork) the dough wasn't cooked properly either. Wrong drink choice arrived too. Pretty disappointed ?
Nice food friendly stuff on time
We have used Mr Pizza for many years but no longer. Every order recently has been wrong. Last night after waiting over 2 hours, my 'vegetarian hot' came......with pepperoni and unidentified brown lumps of meat......! Just vile. Phil will be in touch with you later to complain. Which bit of vegetarian do you not understand?
Our chicken kebabs tonight weren’t a patch on what we’ve had before. They were so soggy that we could hold the kebab on the plate and drain the water off. No sign of garlic sauce either. It would be good if there was an option to order salad and sauce separately to avoid this in the future. Such a shame for £18 worth of food which was meant to be a bit of a treat.
Sent the wrong order ,then the food we got was awful,have you changed hands,I recommend friends and it was horrible,won't order again, the fox having a treat tonight,my favourite kebab shop what's happeningBy