Awful experience. Short staffed, and struggling to cope. No coffee. Sending people to self service tills but no note about not having coffee. So many people disgruntled and moaning. Food took about 40mins to come out. I had the poached egg on avacado and toast. First thing it looked not very appetising. The poached egg was hard boiled. The avacado so cold it had frozen lumps in it and as a result the toast was cold. The staff were constantly apologising and explaining about the coffee machine. As it got busier it got worst. I would of demanded my money back but felt sorry for the staff. I don't blame staff I blame management. The amount of stress this was putting on staff is not fair and not a nice working environment. We won't return obviously
Tina Fisher
Pop in for lunch today but unfortunately wished we didn't.Fish was very dry as if its been on hotplate for a few hours, chips was only warm and peas look like some thing I already eaten and brought back up !My husband had a all day breakfast which was only warm and toast came to the table in a silver pot, so they was no plate to put toast on to butter it.Such a shame as we had some good meals in there in the past.
bezstarling
Visited here for late breakfast. Hot chocolate machine apparently not been working for some time. Some items unavailable ( why? you’re based inside a supermarket.) One young man was doing a magnificent job. We saw him taking orders and payments, bringing food to tables, refilling coffee machine and various other jobs. I was seriously concerned that he might disappear up his own backside at any moment. He was dashing about like a blue a***d fly poor devil. You need more staff because he was doing the work of about three people.He needs a medal. Food was lukewarm.
Summer Weldon
Awful service. 40 minute wait for coke food that was either underdone or overdone and very greasy. Not only that had to wait an extra 5 minutes for cutlery.
jean lyons
Had lunch there today (8-11-22)myself and my sister had the roast beef dinner new on menu bloody awful. Was stone cold when it was served! They reheated in microwave. Roast beef was 2 thin (could read a new paper through it) slices roast potatoes were frozen ones undercooked.. Whole thing tastes awful.. Better off buying a sandwich ?
Linda Mealing
Took grandchildren to cafe. They ate free! Food cooked fresh and was very good. Kids thoroughly enjoyed it.
Daniel Kato (VirtualRepulser)
Won’t come here again. There was no one at the till so we went to the self service which was partially blocked off. After 50 mins waiting we only got half of what we ordered and were not given any butter for the toast!
Sylvie S
Just bought two quarter pounder meals and two apple pies. Got hone to discover one lot of fries missing and no apple pies although I was charged for them!!!! After having driven over an hour to get home I wanted something quick and easy....your phone line is permanently engaged Receipt no MRWW RGRD JQGH Thanks a lot McDonalds Sylvia
Ann Ferris
I don’t enjoy shopping much but your member of staff Archie is a diamond. He’s really helpful, always polite, friendly and nothing is too much trouble for him. He needs a pat on the back for great customer service.
darren rile
Constantly have lots of items missing from their reduced menu. I don't understand that it is a supermarket and cannot do sandwiches as they have run out of bread? Terrible
Counter staff on deli one in particular Tracy really doesn’t want to be there no actually puts me off buying when I see her banging around and just plain rude asking yeah what it’s wrong Morrison’s sort out training for your staff
topmedsec
Omg where do i start. Went here early afternoon maybe 2 or 3. Waited 5 minutes to be served. In the end walked into kitchento see all 3 women having a gossip. I said anyonen serving. Was met with a filthy look and "yeah in a minute"! Then carried on talking. Finally sent a young lad out who was very stressed and run off his feet while they carried on chatting about eastenders. Told at till sorry no coffee as machines broke again. Ok coke then. Nope sorry no coke machine! Okay a can off the fridge. You guessed it. No cans of coke. Basically nothing even though the cafe is slap bang in the middle of a supermarket! Then cautiously ordered a jkt potato and salad. Hubby ordered a full english. I hadnt sat down and the food was on the table. Suffice to say jkt was literally cremated and STONE COLD! hubbys was also barely warm and disgusting. I ordered a refund and got it. Hubby said never again. Nothing like the one in maldon which another customer agreed with. Nice staff and food cooked fresh unlike here. This place needs fresh staff get rid of this lot. Lazy and frankly rude! The young lad was doing everything. Lots of customers were complaining and all.of us said the lad should run this cafe. If you can call it that. Im so disgusted im writing to the manager and health and safety. Disgusted doesnt cover it.
Rita Butterfield
Love coming, their shop and layout is brilliant with such a great choice of fresh meats, vegetables and fruit
Mandymark44
Bad attitude from the security guard telling a care worker to get to the back of the qweu like everyone else these people shop for vulnerable people shame on you Morrison
Steve Shepherd
Had two excellent afternoon teas this week at £5 you carn’t go wrong ?
Awful experience. Short staffed, and struggling to cope. No coffee. Sending people to self service tills but no note about not having coffee. So many people disgruntled and moaning. Food took about 40mins to come out. I had the poached egg on avacado and toast. First thing it looked not very appetising. The poached egg was hard boiled. The avacado so cold it had frozen lumps in it and as a result the toast was cold. The staff were constantly apologising and explaining about the coffee machine. As it got busier it got worst. I would of demanded my money back but felt sorry for the staff. I don't blame staff I blame management. The amount of stress this was putting on staff is not fair and not a nice working environment. We won't return obviously
Pop in for lunch today but unfortunately wished we didn't.Fish was very dry as if its been on hotplate for a few hours, chips was only warm and peas look like some thing I already eaten and brought back up !My husband had a all day breakfast which was only warm and toast came to the table in a silver pot, so they was no plate to put toast on to butter it.Such a shame as we had some good meals in there in the past.
Visited here for late breakfast. Hot chocolate machine apparently not been working for some time. Some items unavailable ( why? you’re based inside a supermarket.) One young man was doing a magnificent job. We saw him taking orders and payments, bringing food to tables, refilling coffee machine and various other jobs. I was seriously concerned that he might disappear up his own backside at any moment. He was dashing about like a blue a***d fly poor devil. You need more staff because he was doing the work of about three people.He needs a medal. Food was lukewarm.
Awful service. 40 minute wait for coke food that was either underdone or overdone and very greasy. Not only that had to wait an extra 5 minutes for cutlery.
Had lunch there today (8-11-22)myself and my sister had the roast beef dinner new on menu bloody awful. Was stone cold when it was served! They reheated in microwave. Roast beef was 2 thin (could read a new paper through it) slices roast potatoes were frozen ones undercooked.. Whole thing tastes awful.. Better off buying a sandwich ?
Took grandchildren to cafe. They ate free! Food cooked fresh and was very good. Kids thoroughly enjoyed it.
Won’t come here again. There was no one at the till so we went to the self service which was partially blocked off. After 50 mins waiting we only got half of what we ordered and were not given any butter for the toast!
Just bought two quarter pounder meals and two apple pies. Got hone to discover one lot of fries missing and no apple pies although I was charged for them!!!! After having driven over an hour to get home I wanted something quick and easy....your phone line is permanently engaged Receipt no MRWW RGRD JQGH Thanks a lot McDonalds Sylvia
I don’t enjoy shopping much but your member of staff Archie is a diamond. He’s really helpful, always polite, friendly and nothing is too much trouble for him. He needs a pat on the back for great customer service.
Constantly have lots of items missing from their reduced menu. I don't understand that it is a supermarket and cannot do sandwiches as they have run out of bread? Terrible
Restaurantji Recommends
Counter staff on deli one in particular Tracy really doesn’t want to be there no actually puts me off buying when I see her banging around and just plain rude asking yeah what it’s wrong Morrison’s sort out training for your staff
Omg where do i start. Went here early afternoon maybe 2 or 3. Waited 5 minutes to be served. In the end walked into kitchento see all 3 women having a gossip. I said anyonen serving. Was met with a filthy look and "yeah in a minute"! Then carried on talking. Finally sent a young lad out who was very stressed and run off his feet while they carried on chatting about eastenders. Told at till sorry no coffee as machines broke again. Ok coke then. Nope sorry no coke machine! Okay a can off the fridge. You guessed it. No cans of coke. Basically nothing even though the cafe is slap bang in the middle of a supermarket! Then cautiously ordered a jkt potato and salad. Hubby ordered a full english. I hadnt sat down and the food was on the table. Suffice to say jkt was literally cremated and STONE COLD! hubbys was also barely warm and disgusting. I ordered a refund and got it. Hubby said never again. Nothing like the one in maldon which another customer agreed with. Nice staff and food cooked fresh unlike here. This place needs fresh staff get rid of this lot. Lazy and frankly rude! The young lad was doing everything. Lots of customers were complaining and all.of us said the lad should run this cafe. If you can call it that. Im so disgusted im writing to the manager and health and safety. Disgusted doesnt cover it.
Love coming, their shop and layout is brilliant with such a great choice of fresh meats, vegetables and fruit
Bad attitude from the security guard telling a care worker to get to the back of the qweu like everyone else these people shop for vulnerable people shame on you Morrison
Had two excellent afternoon teas this week at £5 you carn’t go wrong ?