Unsatisfactory resolve.The stars I have given are based solely on this order.Messed up order and said they will get the items switched in 10 minutes, so waited to dish up our meal, believing this to be true. 15 minutes later rang in to explain we are waiting to serve dinner to be told driver is on the way.10 minutes later, the item turns up, so re-heated dinner in the microwave.1. If I wanted a microwave dinner, I would have gone to the supermarket.2. The chips and chicken balls part of the order do not do well in a microwave, at the very least they should have been replaced aswell if they new it was going to take longer than the stated 10 minutes.3. No apology from both phone calls or the driver, just an interrogation on what I said I ordered, which by the way was reiterated by me and then read back to me by them.4. I live 3 minutes from the shop, so that would suggest the driver delivered elsewhere before replacing my order, as it took another 10 minutes after ringing in a second time to receive my meal. Surely, someone who has a partial order should be the priority?
ray king
Best Chinese food always piping hot and fast delivery.
MartinDoGood
Ordered the chicken balls, chicken chow main, vegetable chow main and peanut sauce. They were absolutely brilliant and will be ordering again. Fully recommend. Plus delivery time is super quick and staff super friendly.
Brenda Crowe
Ordered sweet and sour Chinese style with egg fried rice…..totally disgusting no taste……? won’t be going back!!
dean scorey
Delivered in 20 mins.Polite and food was good.
Anupama Jain
Reply of the Response from the OwnerIf you knew that only one of them was chicken chow mein then why did you give it to me. How come you are sure that rest of the boxes were vegetarian chow mein. Also, do you think that after eating chicken in the first box I was going to eat and check for chicken in the rest of the boxes. I threw all three boxes in the bin.I don't need a free chow mein which you offered me rudely over the phone. As you were questioning me why didn't I call you earlier. You were not even bother to reply of the message of Messenger.Original ReviewI order 3 plain chow mein from Wong Hing every weekend and me and my children love their food which is why we order every weekend. I am disappointed as on Friday 10th March 2023 I ordered 3 plain chow mein again however they gave me chicken chow mein and I did not realise until I got home and the restaurant was closed by the time I realised. I am also vegetarian due to religions reasons and I am disappointed.I called Wong Hing the next day and said that they will give me 1 free chow mein instead of giving me replacement for all 3. I feel disgraced as I should get a replacement for all 3. I definitely won't be going back and will order food from somewhere else in the future. I advise everyone to check what they are given before taking it home.
ishita jain
My mum always buys 3 take away plates of noodles from Wong Hing, we buy vegetarian ones as we are vegetarian but on Friday 11/03/2023 when she bought it home and arrived at 11pm. I tried the first box and it was filled with chicken. So my mom called them on 12/03/2023 to complain about it as we are vegetarian and the manager told us she will only exchange one plate as she knew that she gave us the wrong order, instead of vegetarian they gave us non-veg.
W4885ZJjoanw
Cold looked & tasted as if it had been cooked a while .not fresh. Not worth the money, & wasn't cheap. Waited an hour & 30 minutes. When I called to find out where it was .i was told it's ready waiting for the next driver. Worst Chinese I have ever had waste of money
Steven Verlander
So glad we tried Wong Hing, The delivery time was under 30mins. The food was brilliant. There was a sweet chilli source, which goes lovely with chicken balls.We will, order again.
Doug Morgan
Will not got here again soup gone all over chicken balls as top on soup split
Twice in a row now food has mot been hot and the chicken chewy. Did offer to replace but wasn't interest as I had it to go with stuff I cooked at home. Very disappointed.
Keith Nicholls
We were recommended to try this Chinese as found others on the island were nothing special. The food is not only plentiful but delicious. This is now our number one
L
Th food was ok. I had a Thai curry and the king prawn were very small and lacking of flavour. My partner and kids enjoy the food and will probably order again.
Joseph Hocking
Good food nice and hot just what you need
Donna Wilson
Food is really delicious and staff are friendly and welcoming
Unsatisfactory resolve.The stars I have given are based solely on this order.Messed up order and said they will get the items switched in 10 minutes, so waited to dish up our meal, believing this to be true. 15 minutes later rang in to explain we are waiting to serve dinner to be told driver is on the way.10 minutes later, the item turns up, so re-heated dinner in the microwave.1. If I wanted a microwave dinner, I would have gone to the supermarket.2. The chips and chicken balls part of the order do not do well in a microwave, at the very least they should have been replaced aswell if they new it was going to take longer than the stated 10 minutes.3. No apology from both phone calls or the driver, just an interrogation on what I said I ordered, which by the way was reiterated by me and then read back to me by them.4. I live 3 minutes from the shop, so that would suggest the driver delivered elsewhere before replacing my order, as it took another 10 minutes after ringing in a second time to receive my meal. Surely, someone who has a partial order should be the priority?
Best Chinese food always piping hot and fast delivery.
Ordered the chicken balls, chicken chow main, vegetable chow main and peanut sauce. They were absolutely brilliant and will be ordering again. Fully recommend. Plus delivery time is super quick and staff super friendly.
Ordered sweet and sour Chinese style with egg fried rice…..totally disgusting no taste……? won’t be going back!!
Delivered in 20 mins.Polite and food was good.
Reply of the Response from the OwnerIf you knew that only one of them was chicken chow mein then why did you give it to me. How come you are sure that rest of the boxes were vegetarian chow mein. Also, do you think that after eating chicken in the first box I was going to eat and check for chicken in the rest of the boxes. I threw all three boxes in the bin.I don't need a free chow mein which you offered me rudely over the phone. As you were questioning me why didn't I call you earlier. You were not even bother to reply of the message of Messenger.Original ReviewI order 3 plain chow mein from Wong Hing every weekend and me and my children love their food which is why we order every weekend. I am disappointed as on Friday 10th March 2023 I ordered 3 plain chow mein again however they gave me chicken chow mein and I did not realise until I got home and the restaurant was closed by the time I realised. I am also vegetarian due to religions reasons and I am disappointed.I called Wong Hing the next day and said that they will give me 1 free chow mein instead of giving me replacement for all 3. I feel disgraced as I should get a replacement for all 3. I definitely won't be going back and will order food from somewhere else in the future. I advise everyone to check what they are given before taking it home.
My mum always buys 3 take away plates of noodles from Wong Hing, we buy vegetarian ones as we are vegetarian but on Friday 11/03/2023 when she bought it home and arrived at 11pm. I tried the first box and it was filled with chicken. So my mom called them on 12/03/2023 to complain about it as we are vegetarian and the manager told us she will only exchange one plate as she knew that she gave us the wrong order, instead of vegetarian they gave us non-veg.
Cold looked & tasted as if it had been cooked a while .not fresh. Not worth the money, & wasn't cheap. Waited an hour & 30 minutes. When I called to find out where it was .i was told it's ready waiting for the next driver. Worst Chinese I have ever had waste of money
So glad we tried Wong Hing, The delivery time was under 30mins. The food was brilliant. There was a sweet chilli source, which goes lovely with chicken balls.We will, order again.
Will not got here again soup gone all over chicken balls as top on soup split
Restaurantji Recommends
Twice in a row now food has mot been hot and the chicken chewy. Did offer to replace but wasn't interest as I had it to go with stuff I cooked at home. Very disappointed.
We were recommended to try this Chinese as found others on the island were nothing special. The food is not only plentiful but delicious. This is now our number one
Th food was ok. I had a Thai curry and the king prawn were very small and lacking of flavour. My partner and kids enjoy the food and will probably order again.
Good food nice and hot just what you need
Food is really delicious and staff are friendly and welcoming