Worst KFC asked for no legs told can't promise.then had to wait 20mins for my order with 6 other cars.only ordered 4 piece meal.chips was cold and chicken was filth.save your
Clement Olowo
Good experience
wayne andrews
way better than is used to
Steve Shoosmith
Revamped, lots of self serve tills now. Always enjoy the food.
Scarlet Noble
Bad service, got order wrong 3 times, took ages to make food, rubbish
aditya naidu
To start with the contactless card reader kept rejecting my card, after multiple attempts when I asked an employee he said the machine is broken!!! (Why didn’t they put a note working label?) Finally when ordered some dinner, didn’t receive all my ordered items..!
charliexjr
Stopped at this newly refurbed KFC Broomfield rd in the hope that it might have improved.....how wrong we were! first none of the automated card only machines for ordering were working and counter cash only. after finally managing to pay, food arrived, once home with takeaway found that one portion of chips was missing (not unusual) and that the vegan burger was completely rock solid and inedible and can only assume that it was reheated from earlier, was not worth the effort to drive back to complain but will definitely not be using this branch again. best option close it down and use the more professional and polite branch at Springfield.
Lucy H
It was awful, horrible atmosphere throughout the entire time we were there. Decided to go to the drive through and the person taking our order was not patient or kind. Once we had ordered we went to get our food and paid which went alright. Although it was very awkward and they were talking about us. Then they proceeded to BANG on the car when our food arrived. When she gave the food she tried to ban us for something we didn’t do and was awfully rude. They didn’t even add the sauces we PAID for in the bag so we had to go inside to get them. When AGAIN the staff were rude.
75ambraf
After we ordered, an incredibly rude woman BANGED on our window and scared my friend. She asked if we had asked the boy at the window for his details (which we clearly didn’t). She proceeded to tell us we were banned?! For something we never did! We explained to her we didn’t do it and she walked off. She gave us our food WITHOUT elements of our order and I’m convinced she put spicy sauce in my burger. Absolutely atrocious woman and customer service, should be very ashamed of acting like that and will not succeed elsewhere with that type of attitude. Will NOT be coming back.. EVER. Please avoid.
Erin C
Rude customer service, forced out and threaten to ban us for something we didn’t do, harassed by servers when they forgot sauces and elements of our food. There was raw chicken and the disrespect from the staff was just unreal. Definitely don’t recommend to anyone.
My first visit after they revamped... and half my order was missing. You can't polish a turd, I guess. It shouldn't be too difficult to put the right food in an order but this branch of KFC struggle. Always check your order before leaving with a takeaway
Angela Redman
This is one of the KFC in Chelmsford the food is more hotter I prefer to come to this one when I have it as a treat
Don Sebastian
Staffs are not friendly and I think what they think is that they are giving out food for free, I have gone to the restaurant couple of times and this was consistent and about food as always KFC doesn't want to make good food in united Kingdom thats the truth and they wanna make more money.
PaultheEpicure
Went on a quiet eve (27/12/23) service quick - 6pc bucket + chips for TAKE-AWAY. Chips not crisp - and tasted re-heated. Chicken tasted nice and moist - but coating also not too crisp, probably due to condensation inside the bucket.
Worst KFC asked for no legs told can't promise.then had to wait 20mins for my order with 6 other cars.only ordered 4 piece meal.chips was cold and chicken was filth.save your
Good experience
way better than is used to
Revamped, lots of self serve tills now. Always enjoy the food.
Bad service, got order wrong 3 times, took ages to make food, rubbish
To start with the contactless card reader kept rejecting my card, after multiple attempts when I asked an employee he said the machine is broken!!! (Why didn’t they put a note working label?) Finally when ordered some dinner, didn’t receive all my ordered items..!
Stopped at this newly refurbed KFC Broomfield rd in the hope that it might have improved.....how wrong we were! first none of the automated card only machines for ordering were working and counter cash only. after finally managing to pay, food arrived, once home with takeaway found that one portion of chips was missing (not unusual) and that the vegan burger was completely rock solid and inedible and can only assume that it was reheated from earlier, was not worth the effort to drive back to complain but will definitely not be using this branch again. best option close it down and use the more professional and polite branch at Springfield.
It was awful, horrible atmosphere throughout the entire time we were there. Decided to go to the drive through and the person taking our order was not patient or kind. Once we had ordered we went to get our food and paid which went alright. Although it was very awkward and they were talking about us. Then they proceeded to BANG on the car when our food arrived. When she gave the food she tried to ban us for something we didn’t do and was awfully rude. They didn’t even add the sauces we PAID for in the bag so we had to go inside to get them. When AGAIN the staff were rude.
After we ordered, an incredibly rude woman BANGED on our window and scared my friend. She asked if we had asked the boy at the window for his details (which we clearly didn’t). She proceeded to tell us we were banned?! For something we never did! We explained to her we didn’t do it and she walked off. She gave us our food WITHOUT elements of our order and I’m convinced she put spicy sauce in my burger. Absolutely atrocious woman and customer service, should be very ashamed of acting like that and will not succeed elsewhere with that type of attitude. Will NOT be coming back.. EVER. Please avoid.
Rude customer service, forced out and threaten to ban us for something we didn’t do, harassed by servers when they forgot sauces and elements of our food. There was raw chicken and the disrespect from the staff was just unreal. Definitely don’t recommend to anyone.
Restaurantji Recommends
Definitely didn't go here
My first visit after they revamped... and half my order was missing. You can't polish a turd, I guess. It shouldn't be too difficult to put the right food in an order but this branch of KFC struggle. Always check your order before leaving with a takeaway
This is one of the KFC in Chelmsford the food is more hotter I prefer to come to this one when I have it as a treat
Staffs are not friendly and I think what they think is that they are giving out food for free, I have gone to the restaurant couple of times and this was consistent and about food as always KFC doesn't want to make good food in united Kingdom thats the truth and they wanna make more money.
Went on a quiet eve (27/12/23) service quick - 6pc bucket + chips for TAKE-AWAY. Chips not crisp - and tasted re-heated. Chicken tasted nice and moist - but coating also not too crisp, probably due to condensation inside the bucket.