Easily the best fish and chips place I’ve been to since stepping foot in the UK! The fish was cod , perfectly breaded and fried and not too greasy. The tapas to start, we ordered the king prawns, haloumi, Thai fish cakes and the calamari- all were excellent. I have to admit that along with the food, the staff was also deserving of 5 stars and some! We were very pleased with both the gentleman who took our order as well as the sweet lady who came to check up on us, chat with us and even offered to look after our little one if he woke up! This place is a must if you’re in Cheltenham or if you’re a diehard fish and chips fan! Usually I take pictures but not this time. :(
Beth Sadler
I ordered battered halloumi for delivery (as shown in the deliveroo listing). I instead received what are clearly frozen breaded halloumi sticks. I paid £12 which is a complete rip off. Won't be ordering from here again. A shame, as the old style halloumi sticks, which actually resembled the picture, were great.
M J H
Been here a few times now and it's always hit and miss as to whether you get a good meal but it was first our time going on a Sunday and it was awful!Cold chips and extremely overcooked fish it was more or less inedible.Honestly for a place that prides themselves on freshly cooked food, this was not.How can you charge the prices you charge and serve inedible food??
Claire C
We ordered a small fish & chips, chicken burger & chips & 6 scampi.We received most of the food except the fish! The order was fish & chips, they put the tartare sauce in with chips, sadly no fish. ? Will think twice before ordering from them again.
Tina Anstis
11.50pound.for 6cod bites and small chips!Out of 6 cod bites could only eat3 as rest was more batter than fish!Chips were not very good.soggy and cold!
Ru
I ate here tonight and to be honest never will again!Batter tasted like it was burnt, oil was obviously old, chips are rubbish almost like frozen chips. Large cod? Are you kidding me? 15 pounds for a complete disaster of a meal. I could make better than that at home. Not impressed especially for the money. I was expecting a lot better and feel sick now, very disappointed.
Rafael Suarez
Best fish and
Mark Hay
Lunchtime value meals are OK. £4.20 for a small chips during evening time, not so. Shame. Nice chips, nice service.
Richard Keevil
Got a lot less than I was expecting. Collected a single regular chips which cost £4.20 and came out at about the size of a large McD fries However value wise I have had better chips from other local chippies and have had more for less. Sorry won't be going back, not enough value.
Picked up a large portion of chips at £5.20. When I got them home they were cold, most of them were black and mouldy and they looked like they had sat in old oil. For a chip shop that won the best chip shop award a few years ago it’s clear standards have dropped considerably. Very Poor
will the train spotter
Fabulous fish n chips
Rachel Bolton
Incredibly disappointing. Waited over 25 minutes for my order only to get home and find the fish missing! A very expensive portion of chips! The waiting area was overcrowded - the staff were clearly stressed and unfriendly.I’m kicking myself for not checking my order before I drove home, as the customer before me was complaining that their order was incomplete.
Chris Jones
Shockingly poor service!!!!Not sure if this about turn in service and staff morale is due to pressure from lack of sales due to the New Chip Shed opening in the same town but we have been going to Simpsons for years we have never been treated / turned away before !!We travelled some 30 miles to walk the hills and call in to Simpsons restaurant as usual, we got there at 13.25 pm yesterday and entered the restaurant, only to be met with a guy behind the counter who was watching something on his phone, he looked up and promptly said, we’re closed!There were only a couple of tables in use and the take away was also empty, I said sorry?His reply was “We close at 14.00 you won’t have time to eat and pay before we shut”.With that he went back to his watching the phone.Needless to say we won’t be calling into their restaurant or the take away going forward!Actually I’ve just looked at Trustpilot reviews and it would appear that things are going down hill in all aspects of Simpsonshh offerings, loads of one star reviews on food quality, portion size, value for money and service in general!Had it changed hands ????
Andrew R
We were recommended this place when visiting for football. As soon as we walked through the door I found the staff rude when they grunted at me that the restaurant was closed. Then they took our order and I was made to feel that I was a nuisance for just being there. When I eventually got my food which was ok they’d missed something off my order I asked about it only to be told that I didn’t know what I’d ordered even though both of my boys confirmed what I had ordered. I don’t know if they were having a bad day but customer service was appalling and to charge extra for ketchup when you order a burger is a rip off in my opinion
Not as good as it used to be.
Easily the best fish and chips place I’ve been to since stepping foot in the UK! The fish was cod , perfectly breaded and fried and not too greasy. The tapas to start, we ordered the king prawns, haloumi, Thai fish cakes and the calamari- all were excellent. I have to admit that along with the food, the staff was also deserving of 5 stars and some! We were very pleased with both the gentleman who took our order as well as the sweet lady who came to check up on us, chat with us and even offered to look after our little one if he woke up! This place is a must if you’re in Cheltenham or if you’re a diehard fish and chips fan! Usually I take pictures but not this time. :(
I ordered battered halloumi for delivery (as shown in the deliveroo listing). I instead received what are clearly frozen breaded halloumi sticks. I paid £12 which is a complete rip off. Won't be ordering from here again. A shame, as the old style halloumi sticks, which actually resembled the picture, were great.
Been here a few times now and it's always hit and miss as to whether you get a good meal but it was first our time going on a Sunday and it was awful!Cold chips and extremely overcooked fish it was more or less inedible.Honestly for a place that prides themselves on freshly cooked food, this was not.How can you charge the prices you charge and serve inedible food??
We ordered a small fish & chips, chicken burger & chips & 6 scampi.We received most of the food except the fish! The order was fish & chips, they put the tartare sauce in with chips, sadly no fish. ? Will think twice before ordering from them again.
11.50pound.for 6cod bites and small chips!Out of 6 cod bites could only eat3 as rest was more batter than fish!Chips were not very good.soggy and cold!
I ate here tonight and to be honest never will again!Batter tasted like it was burnt, oil was obviously old, chips are rubbish almost like frozen chips. Large cod? Are you kidding me? 15 pounds for a complete disaster of a meal. I could make better than that at home. Not impressed especially for the money. I was expecting a lot better and feel sick now, very disappointed.
Best fish and
Lunchtime value meals are OK. £4.20 for a small chips during evening time, not so. Shame. Nice chips, nice service.
Got a lot less than I was expecting. Collected a single regular chips which cost £4.20 and came out at about the size of a large McD fries However value wise I have had better chips from other local chippies and have had more for less. Sorry won't be going back, not enough value.
Restaurantji Recommends
Picked up a large portion of chips at £5.20. When I got them home they were cold, most of them were black and mouldy and they looked like they had sat in old oil. For a chip shop that won the best chip shop award a few years ago it’s clear standards have dropped considerably. Very Poor
Fabulous fish n chips
Incredibly disappointing. Waited over 25 minutes for my order only to get home and find the fish missing! A very expensive portion of chips! The waiting area was overcrowded - the staff were clearly stressed and unfriendly.I’m kicking myself for not checking my order before I drove home, as the customer before me was complaining that their order was incomplete.
Shockingly poor service!!!!Not sure if this about turn in service and staff morale is due to pressure from lack of sales due to the New Chip Shed opening in the same town but we have been going to Simpsons for years we have never been treated / turned away before !!We travelled some 30 miles to walk the hills and call in to Simpsons restaurant as usual, we got there at 13.25 pm yesterday and entered the restaurant, only to be met with a guy behind the counter who was watching something on his phone, he looked up and promptly said, we’re closed!There were only a couple of tables in use and the take away was also empty, I said sorry?His reply was “We close at 14.00 you won’t have time to eat and pay before we shut”.With that he went back to his watching the phone.Needless to say we won’t be calling into their restaurant or the take away going forward!Actually I’ve just looked at Trustpilot reviews and it would appear that things are going down hill in all aspects of Simpsonshh offerings, loads of one star reviews on food quality, portion size, value for money and service in general!Had it changed hands ????
We were recommended this place when visiting for football. As soon as we walked through the door I found the staff rude when they grunted at me that the restaurant was closed. Then they took our order and I was made to feel that I was a nuisance for just being there. When I eventually got my food which was ok they’d missed something off my order I asked about it only to be told that I didn’t know what I’d ordered even though both of my boys confirmed what I had ordered. I don’t know if they were having a bad day but customer service was appalling and to charge extra for ketchup when you order a burger is a rip off in my opinion