Food was really nice however, some staff seemed very unprofessional. They were messing around and chatting when they were meant to be serving. Wiping things on each others faces/hair and laughing about it. Customers were being ignored when waiting at the till as staff were not paying attention. They got our order wrong - made me the wrong smoothie however I did not want to complain as I did not want a whole cup of smoothie to be wasted but they were not listening when taking our order which led to this mistake. Smoothie and milkshake came in a plastic cup despite the fact we were eating in and they had plenty of glasses behind the counter.... great for the environment!!
Ffion
Soho always have lovely staff, I regularly pop in for lunch with a colleague. The guy who makes the jackets is so friendly and passionate about making it delicious for you, describing what extra steps he took etc. large portions as well.
Dean
Lovely place with good coffee.Don't understand how people in the reviews are complaining about paying a fiver for a toasty and half that for a tea - businesses have overheads! If you don't like it, stay at home and make it for yourself. These people need to remember that you are paying for the convenience, atmosphere, facilities, and the staff that are serving them, not just for the bread, sandwich fillings, and water.Rant over - keep up the hard work guys!
Annie Walker
Very friendly staff who were so accommodating of me, my friends and our children.
Zara Warner
On a wet February day warm welcome staff very friendly
Rose Short
person working there was being very rude to me told me to get out behauae i wasn’t eating food from there it would have been much nicer if the member of staff told me why i couldn’t be in there. very
Andrew Grove
A coffee shop where the staff can't make a cappuccino... Avoid.
JA
Not good. £5.95 for a ham/cheese toasty, £2.50 for tea. Slow individual staff member, no service, milk for tea put in a glass. I won't be coming here again. If you charge "quality " prices, then deliver a quality service. Don't ignore customers, don't shout across the cage, just get the basics right. Rubbish.
Ann Bridges
The best coffee in Cheltenham and I have tried them all. A tea cake to die for and pleasant friendly staff. Always my first port of call when I visit the town. Thank you Soho
Emily Davis
Coffee tasted good, but I definitely got given the wrong order (had walked too far away before realising!). Wouldn’t usually be a problem but I’m lactose intolerant…
Dog friendly, clean toilets, comfy seats, nice sandwiches and coffee too. Well done.
Em C
Didn't have food. The drinks were good and ok price. The servers were having a private conversation very loudly and it seemed they were arguing. It made the atmosphere very awkward. Quite unprofessional. They knew it was too loud as they kept looking at us yet they carried on.
Laura Boulton
1 star less because they “don’t take cash” if I hadn’t had my daughter with me who I was treating for the day I would of taken my business elsewhere.However, once I paid with card. My coffee was lovely, well presented and tasted nice. Daughter had a humongous chocolate milkshake, which they kindly put into a takeaway cup so we could actually leave the shop before nightfall…. My friend did ask for a mango & ginger slushy (I think) which they didn’t have any of.It was alright, but probably try another coffee shop next time we visit Cheltenham
Sarah Atkinson
Brilliant bacon bap; very good value. Staff are lovely.Dietary restrictions: Nice oat milk cappuccino with vegan chocolate sprinkles
karenhH9013VG
It was in the right place at the right time and we were glad to sit down for a bit. Nothing special but perfectly adequate and convenient.
Food was really nice however, some staff seemed very unprofessional. They were messing around and chatting when they were meant to be serving. Wiping things on each others faces/hair and laughing about it. Customers were being ignored when waiting at the till as staff were not paying attention. They got our order wrong - made me the wrong smoothie however I did not want to complain as I did not want a whole cup of smoothie to be wasted but they were not listening when taking our order which led to this mistake. Smoothie and milkshake came in a plastic cup despite the fact we were eating in and they had plenty of glasses behind the counter.... great for the environment!!
Soho always have lovely staff, I regularly pop in for lunch with a colleague. The guy who makes the jackets is so friendly and passionate about making it delicious for you, describing what extra steps he took etc. large portions as well.
Lovely place with good coffee.Don't understand how people in the reviews are complaining about paying a fiver for a toasty and half that for a tea - businesses have overheads! If you don't like it, stay at home and make it for yourself. These people need to remember that you are paying for the convenience, atmosphere, facilities, and the staff that are serving them, not just for the bread, sandwich fillings, and water.Rant over - keep up the hard work guys!
Very friendly staff who were so accommodating of me, my friends and our children.
On a wet February day warm welcome staff very friendly
person working there was being very rude to me told me to get out behauae i wasn’t eating food from there it would have been much nicer if the member of staff told me why i couldn’t be in there. very
A coffee shop where the staff can't make a cappuccino... Avoid.
Not good. £5.95 for a ham/cheese toasty, £2.50 for tea. Slow individual staff member, no service, milk for tea put in a glass. I won't be coming here again. If you charge "quality " prices, then deliver a quality service. Don't ignore customers, don't shout across the cage, just get the basics right. Rubbish.
The best coffee in Cheltenham and I have tried them all. A tea cake to die for and pleasant friendly staff. Always my first port of call when I visit the town. Thank you Soho
Coffee tasted good, but I definitely got given the wrong order (had walked too far away before realising!). Wouldn’t usually be a problem but I’m lactose intolerant…
Restaurantji Recommends
Dog friendly, clean toilets, comfy seats, nice sandwiches and coffee too. Well done.
Didn't have food. The drinks were good and ok price. The servers were having a private conversation very loudly and it seemed they were arguing. It made the atmosphere very awkward. Quite unprofessional. They knew it was too loud as they kept looking at us yet they carried on.
1 star less because they “don’t take cash” if I hadn’t had my daughter with me who I was treating for the day I would of taken my business elsewhere.However, once I paid with card. My coffee was lovely, well presented and tasted nice. Daughter had a humongous chocolate milkshake, which they kindly put into a takeaway cup so we could actually leave the shop before nightfall…. My friend did ask for a mango & ginger slushy (I think) which they didn’t have any of.It was alright, but probably try another coffee shop next time we visit Cheltenham
Brilliant bacon bap; very good value. Staff are lovely.Dietary restrictions: Nice oat milk cappuccino with vegan chocolate sprinkles
It was in the right place at the right time and we were glad to sit down for a bit. Nothing special but perfectly adequate and convenient.