No such thing 2 for 1 Tuesday they give you a 11.99pizza and If you want the free one they give you another 11.99 one and charge 23.98
Ollie Fry
Very rude and helpful attitude
Lou Fred
The attitude of the staff in this establishment has never been great, but it just gets worse the more you go in. Never a smile or a hello, however my children love a dominos, and as one of my children is autistic keeping her happy is important.However they have decided that they will not under any circumstances do a half and half pizza. Obviously putting one topping on only half the pizza is so horrendously difficult!!! My daughter unfortunately burst into tears and there was no help, sympathy or any empathy whatsoever from the staff. I managed to eventually calm her and convince her to order a plain margarita but then I waited 10 mins to even be acknowledged to order. Then to be told the offer I wanted could only be ordered on my phone. They wanted me to stand there and order in front of them to get the deal. They couldn’t read the extremely uncomfortable and upsetting situation I was in and just do it at the till. It felt as though they were deliberately being awkward. I’ve only lived in the Cotswolds a short time and I’ve been overwhelmed with how polite and friendly everyone is. The staff in this domino’s are the polar opposite and it’s so disappointing. I had to leave and will never return. My daughter was absolutely distraught.
Michael
Staff attitude is appalling, refuse to pass you to a manager when they mess up and don’t deliver your order correctly, refused a refund for missing items and told 40 minutes is acceptable to wait for missed items. Joke of a store. Should be closed down and have a company that can handle the work go in to the unit.
Chad Nicholls
Just average, very little sauce on the last few pizza's I have had including missing extra topping.
Martin Jarrett
This is the 3rd time in a row we’ve ordered from Cirencester domino’s on the app and every time we are missing items from the order. what was missing was redelivered the first time ,2nd time was told I would get a refund that never came and now ordered tonight 2 items missing and was told it would be redelivered 40mins later nothing so rang back a really rude lady on the phone told me she couldn’t find the delivery on the system so couldn’t do anything if they find it they mite refund me after spending over £100 a time the customer service and delivery should be better than this don’t think we will be ordering again from domino’s
Stephen W
I will never use dominoes pizza again, the delivery was wrong when it arrived, the tracker said 2 minutes away and then went to 9 minutes, and cold when it arrived, and when I rang up to complain I get someone who could understand a work I could say, so just gave up and put the phone down, not happy
lisanA3298BL
I have never EVER had such bad service in all of my life. The app said the pizza was ready, but we then had to wait another 15 to 20 minutes as they had forgotten one of our pizzas. No apology, couldn’t understand us. Awful! Got home and they had done one of the pizzas wrong!
Tom Dennett
Ordered for collection, the pizza tracker said my 2 pizzas were ready, went into the store to collect, it took 10 minutes for a member of staff to speak to me with multiple staff looking at me and walking past, all while shouting and swearing at eachother. When I did get served they said one pizza would take 2 more minutes. 45 minutes later I received the other pizza waiting a total of 1 hour 15 minutes for 2 pizzas, I complained but I didn’t even get an apology, just the excuse that they were short staffed, we were the only customers and they where stood around arguing. All in all terrible service food was cold by the time we got it, and I doubt we will be returning again.
Chris Lane
Never had any problems with the staff or the food or service
Very expensive for pizza's that are only average. Manager is very unhelpful.
Benjamin P
Pre ordered for 7:30 pick-up. App showed it was ready so went to pick up. Kept being fobbed off and lied to for half an hour - three times as long as the standard order time. Because of this my son was left by the side of a road waiting to be picked up until I gave up after 15mins to go and get him. Still not ready on return. Absolute shambles made worse by lying.
matthew davis
Great place fast service
tom rigley
Pizza was scrumptious, however I was more interested in eating the man behind the counter as he looked like a snack
F9 Marketing Business Growth Experts
Excellent pizzas and service. The crust and base are irresistible.
No such thing 2 for 1 Tuesday they give you a 11.99pizza and If you want the free one they give you another 11.99 one and charge 23.98
Very rude and helpful attitude
The attitude of the staff in this establishment has never been great, but it just gets worse the more you go in. Never a smile or a hello, however my children love a dominos, and as one of my children is autistic keeping her happy is important.However they have decided that they will not under any circumstances do a half and half pizza. Obviously putting one topping on only half the pizza is so horrendously difficult!!! My daughter unfortunately burst into tears and there was no help, sympathy or any empathy whatsoever from the staff. I managed to eventually calm her and convince her to order a plain margarita but then I waited 10 mins to even be acknowledged to order. Then to be told the offer I wanted could only be ordered on my phone. They wanted me to stand there and order in front of them to get the deal. They couldn’t read the extremely uncomfortable and upsetting situation I was in and just do it at the till. It felt as though they were deliberately being awkward. I’ve only lived in the Cotswolds a short time and I’ve been overwhelmed with how polite and friendly everyone is. The staff in this domino’s are the polar opposite and it’s so disappointing. I had to leave and will never return. My daughter was absolutely distraught.
Staff attitude is appalling, refuse to pass you to a manager when they mess up and don’t deliver your order correctly, refused a refund for missing items and told 40 minutes is acceptable to wait for missed items. Joke of a store. Should be closed down and have a company that can handle the work go in to the unit.
Just average, very little sauce on the last few pizza's I have had including missing extra topping.
This is the 3rd time in a row we’ve ordered from Cirencester domino’s on the app and every time we are missing items from the order. what was missing was redelivered the first time ,2nd time was told I would get a refund that never came and now ordered tonight 2 items missing and was told it would be redelivered 40mins later nothing so rang back a really rude lady on the phone told me she couldn’t find the delivery on the system so couldn’t do anything if they find it they mite refund me after spending over £100 a time the customer service and delivery should be better than this don’t think we will be ordering again from domino’s
I will never use dominoes pizza again, the delivery was wrong when it arrived, the tracker said 2 minutes away and then went to 9 minutes, and cold when it arrived, and when I rang up to complain I get someone who could understand a work I could say, so just gave up and put the phone down, not happy
I have never EVER had such bad service in all of my life. The app said the pizza was ready, but we then had to wait another 15 to 20 minutes as they had forgotten one of our pizzas. No apology, couldn’t understand us. Awful! Got home and they had done one of the pizzas wrong!
Ordered for collection, the pizza tracker said my 2 pizzas were ready, went into the store to collect, it took 10 minutes for a member of staff to speak to me with multiple staff looking at me and walking past, all while shouting and swearing at eachother. When I did get served they said one pizza would take 2 more minutes. 45 minutes later I received the other pizza waiting a total of 1 hour 15 minutes for 2 pizzas, I complained but I didn’t even get an apology, just the excuse that they were short staffed, we were the only customers and they where stood around arguing. All in all terrible service food was cold by the time we got it, and I doubt we will be returning again.
Never had any problems with the staff or the food or service
Restaurantji Recommends
Very expensive for pizza's that are only average. Manager is very unhelpful.
Pre ordered for 7:30 pick-up. App showed it was ready so went to pick up. Kept being fobbed off and lied to for half an hour - three times as long as the standard order time. Because of this my son was left by the side of a road waiting to be picked up until I gave up after 15mins to go and get him. Still not ready on return. Absolute shambles made worse by lying.
Great place fast service
Pizza was scrumptious, however I was more interested in eating the man behind the counter as he looked like a snack
Excellent pizzas and service. The crust and base are irresistible.