I often go in here before work, and like it, BUT it really could do with a makeover. Whilst the staff are friendly and the coffee is nice, the furniture is rather old and a bit smelly. Corporately Costa you need to pay attention!
Rose
I've been to this costa multiple times and always feel a bad energy from the staff there. The first time I thought they were having a bad day but this is repeated behaviour. They aren't friendly or very kind and don't seem to have time for you. The food is hit or miss. Some things are delicious while others are atrocious. The cold drinks are very nice but their coffee is not as good as other chains. To sum the place up: average at best
Jody Davies
Staff are friendly, but the place could do with a decent clean. Full of flies and quite dirty
Rawaz Aziz
Need more clean because to many flies around.
Geoffrey Evans
Very clean.friendly staff.
Diane tyson
Only visit when staying in Tewkesbury,delightful friendly staff.
Rob Smith
Nice and peaceful place, great staff interaction with all customers. Clean surroundings,and a very pleasant atmosphere makes a great experience.
Gary J
We popped in for drinks on a recent visit to Tewkesbury, staff were friendly and the interior was very clean and tidy.
Christopher H
General experience Costa uncleared tables Costa long queue and wait Costa fortune Costa same at almost all outlets Costa nothing to recommend
Karen H
Staff lady behind the counter was extremely rude. There was no ice left for drinks but she was so awful to our daughter in response. She could have just said, sorry but there's no ice but she snapped at her twice! It upset her and we won't be returning ever. Even though we live locally. Shame.
Very friendly. Had coffee & cake, enjoyed thank you
Ash Bailey
A huge pat-on-the-back for the friendly, happy, welcoming people behind the counter in Ross Costa. What a change to meet such a lovely team of people. Great coffee too!
Kayleigh S
This store is back to how it once was, fantastic to see the manager back! Superbly clean. And all the girls are chatty and go above beyond to help you
Uro Trigger
Always remember our order even though we hadn't been in ages. Freindly and patient. Way better than the staff before.Vegetarian options: 3 vegan things
Montana Wheelock
Went in for a coffee with my sister but it tried to get ruined by one of the staff (amber) who approached our table asking loads of personal questions about my sons dad. this is completely inappropriate and unprofessional and I felt attacked at the time. Hopefully this review stops her embarrassing herself further with people.
I often go in here before work, and like it, BUT it really could do with a makeover. Whilst the staff are friendly and the coffee is nice, the furniture is rather old and a bit smelly. Corporately Costa you need to pay attention!
I've been to this costa multiple times and always feel a bad energy from the staff there. The first time I thought they were having a bad day but this is repeated behaviour. They aren't friendly or very kind and don't seem to have time for you. The food is hit or miss. Some things are delicious while others are atrocious. The cold drinks are very nice but their coffee is not as good as other chains. To sum the place up: average at best
Staff are friendly, but the place could do with a decent clean. Full of flies and quite dirty
Need more clean because to many flies around.
Very clean.friendly staff.
Only visit when staying in Tewkesbury,delightful friendly staff.
Nice and peaceful place, great staff interaction with all customers. Clean surroundings,and a very pleasant atmosphere makes a great experience.
We popped in for drinks on a recent visit to Tewkesbury, staff were friendly and the interior was very clean and tidy.
General experience Costa uncleared tables Costa long queue and wait Costa fortune Costa same at almost all outlets Costa nothing to recommend
Staff lady behind the counter was extremely rude. There was no ice left for drinks but she was so awful to our daughter in response. She could have just said, sorry but there's no ice but she snapped at her twice! It upset her and we won't be returning ever. Even though we live locally. Shame.
Restaurantji Recommends
Very friendly. Had coffee & cake, enjoyed thank you
A huge pat-on-the-back for the friendly, happy, welcoming people behind the counter in Ross Costa. What a change to meet such a lovely team of people. Great coffee too!
This store is back to how it once was, fantastic to see the manager back! Superbly clean. And all the girls are chatty and go above beyond to help you
Always remember our order even though we hadn't been in ages. Freindly and patient. Way better than the staff before.Vegetarian options: 3 vegan things
Went in for a coffee with my sister but it tried to get ruined by one of the staff (amber) who approached our table asking loads of personal questions about my sons dad. this is completely inappropriate and unprofessional and I felt attacked at the time. Hopefully this review stops her embarrassing herself further with people.