We went there in March 2024 to take a lunch break. Dishes ordered very good, the hot chocolate was excellent, pleasant place, the service is correct but needs to be improved.
Sheue Lin Ng
Ordered their savoury tartines. It was a really good lunch for 2.
laura
We liked it a lot, we ordered a cheesecake and it was one of the best I've ever had, the coffee was pretty good, apart from the local one which is incredible. 10/10
ESRA ALIOGLU
We went to the Caffe Concerto Regent Street branch today with my daughter and ordered Spaghetti Smoked Salmon Pasta & Rigatoni Concerto with fresh apple juices. It was a delicious as well as an expensive experience!
Marco Muscara
The service was good on attracting customer and pour on service once inside.
Anna O'Shaughnessy
We had a lovely coffee and cake (a huge slice of delicious lemon cheesecake) at Caffe Concerto today. The service from Kashir was excellent - he was really friendly and attentive.
lola akinlade
The overall service was smooth and we were shown to our sit almost immediately.The staff were friendly and helpful.Roy served us today and he gave excellent service.
Aleen Hammadi
The place was nice the food was nice but you have to be ready to eat a heavy breakfast or maybe it just depends on what you get. For me I got a French toast and a gingerbread hot Chocolate it was good the vibes are great but my only complaint in about the customer service the people with me on the table asked about some dish and he replied with aggressive explaining not very welcoming(they are foreign)So it kind of pisses me off
It's super cool, I really liked it. The cups are large. Be careful not to get involved in ordering coffee before bed and not being able to sleep ??
Yasmin B
This place looks better on the outside than it actually is. Got the lemon meringue, looked amazing in the window but it takes like it’s been unfrozen and they used the 15p lemon curd from Asda on the inside. Probably the worst and most expensive lemon meringue I’ve ever had. There was also a really rude tourist group who were rudely staring as soon as I walked in and snapped at me to close the door behind me after I just popped in for a to go pastry (was in the restaurant less than a minute) However my server was nice and served me quickly. Shame because has potential form the decor and shop window but clearly a bad quality tourist place. Save your money and get off the main strip for any chance of a decent pastry and atmosphere. Again, my server was really nice so nothing on the staffs part that I saw. More so food quality and the attitude of customers in there. Londoners avoid .
Miguel Martínez
Very kindly service from Kashir! Great time and delicious meals!
K L
We waited 15 minutes for two cakes, a coffee and a tea, even though we already had a table. The tables next to us were served before us. My tea (almost £10) and pistachio cake (£15) tasted like crap. The tea tasted like water, the cake was dry...I don't know when the bathroom was cleaned, but I have a guess that it hasn't been cleaned in a week...
Nikolay Dimitrov
I would like to express my disappointment with the service in one of your restaurants. The staff was very unprofessional and the customer service was just missing… The waiter got my drinks order wrong. I ordered organic golden late and strawberry lemonade. They got me raspberry lemonade and some Matcha latte after 25min waiting time. When I asked the waiter/ manager if he is sure if that’s my order because I ordered Strawberry lemonade and Golden Late, he said “Are you sure? I don’t think you ordered this”. When my partner also confirmed that he heard me ordering Strawberry lemonade and Golden Late the manager/ waiter said: “And now what? You want me to change your order?”, when I said “yes” he just grabbed the drinks and gone away. Meanwhile our cakes were served, before the drinks. After 20 more minutes finally my drinks were served. I ended up waiting 45 min for a lemonade and latte…I am not even sure if I wasn’t overcharged because they charge me for wrong drinks, but after my complaint and 45min waiting time they finally got me my order.
The food was very good.
We went there in March 2024 to take a lunch break. Dishes ordered very good, the hot chocolate was excellent, pleasant place, the service is correct but needs to be improved.
Ordered their savoury tartines. It was a really good lunch for 2.
We liked it a lot, we ordered a cheesecake and it was one of the best I've ever had, the coffee was pretty good, apart from the local one which is incredible. 10/10
We went to the Caffe Concerto Regent Street branch today with my daughter and ordered Spaghetti Smoked Salmon Pasta & Rigatoni Concerto with fresh apple juices. It was a delicious as well as an expensive experience!
The service was good on attracting customer and pour on service once inside.
We had a lovely coffee and cake (a huge slice of delicious lemon cheesecake) at Caffe Concerto today. The service from Kashir was excellent - he was really friendly and attentive.
The overall service was smooth and we were shown to our sit almost immediately.The staff were friendly and helpful.Roy served us today and he gave excellent service.
The place was nice the food was nice but you have to be ready to eat a heavy breakfast or maybe it just depends on what you get. For me I got a French toast and a gingerbread hot Chocolate it was good the vibes are great but my only complaint in about the customer service the people with me on the table asked about some dish and he replied with aggressive explaining not very welcoming(they are foreign)So it kind of pisses me off
Shobhit and bojlul the
Restaurantji Recommends
It's super cool, I really liked it. The cups are large. Be careful not to get involved in ordering coffee before bed and not being able to sleep ??
This place looks better on the outside than it actually is. Got the lemon meringue, looked amazing in the window but it takes like it’s been unfrozen and they used the 15p lemon curd from Asda on the inside. Probably the worst and most expensive lemon meringue I’ve ever had. There was also a really rude tourist group who were rudely staring as soon as I walked in and snapped at me to close the door behind me after I just popped in for a to go pastry (was in the restaurant less than a minute) However my server was nice and served me quickly. Shame because has potential form the decor and shop window but clearly a bad quality tourist place. Save your money and get off the main strip for any chance of a decent pastry and atmosphere. Again, my server was really nice so nothing on the staffs part that I saw. More so food quality and the attitude of customers in there. Londoners avoid .
Very kindly service from Kashir! Great time and delicious meals!
We waited 15 minutes for two cakes, a coffee and a tea, even though we already had a table. The tables next to us were served before us. My tea (almost £10) and pistachio cake (£15) tasted like crap. The tea tasted like water, the cake was dry...I don't know when the bathroom was cleaned, but I have a guess that it hasn't been cleaned in a week...
I would like to express my disappointment with the service in one of your restaurants. The staff was very unprofessional and the customer service was just missing… The waiter got my drinks order wrong. I ordered organic golden late and strawberry lemonade. They got me raspberry lemonade and some Matcha latte after 25min waiting time. When I asked the waiter/ manager if he is sure if that’s my order because I ordered Strawberry lemonade and Golden Late, he said “Are you sure? I don’t think you ordered this”. When my partner also confirmed that he heard me ordering Strawberry lemonade and Golden Late the manager/ waiter said: “And now what? You want me to change your order?”, when I said “yes” he just grabbed the drinks and gone away. Meanwhile our cakes were served, before the drinks. After 20 more minutes finally my drinks were served. I ended up waiting 45 min for a lemonade and latte…I am not even sure if I wasn’t overcharged because they charge me for wrong drinks, but after my complaint and 45min waiting time they finally got me my order.