Usual excellent Starbucks. No queues. Never crowded
ninkaLondon
Unfortunately this Starbucks needs a total overhaul. The setting is great but the lack of cleanliness is appalling. Tables are not wiped or cleared often enough, we have to ask for that. Worst of all are the toilets...they are filthy, not just surface dirt but deeply ingrained grime on the front and back of the doors, the walls and sink. Bins overflow. There is no rota visible for cleaning and anyway, this is more than a regular wipe job for young staff. I wrote to head office, first time they sent two vouchers for coffee but nothing was done to rectify the problem so I wrote again with photos....no reply! Surely someone should give the place a deep clean and smarten it up. it is used by locals and tourists...is this the impression we want to give. Not used by us any more...we value our health!
Tinomia Gradidge
The coffee and service is always very consistently good. I also enjoy their seasonal options.
P L
A big thank you to the kind barista called Bogdan, who re-made my drink after I accidentally ordered a hot one instead of iced (on one of the hottest days of the year...)! It was most appreciated.
Ben Robinson
Not that keen on Starbucks coffee but there cold drinks are pretty good
Velikaya3
I am giving one star because they don't listen. I try to make it very clear that I want the drink in a mug, so they don't use plastic or paper cups. Very ofter they don't listen and still pour into the plastic. Even when I give my own reusable cup. They don't listen. Not ecological.
Shamire Khan
Nice coffee shop to cool off in this blistering heat.
Christine J
came in at 5pm today, staff member was condescending when i'd forgotten if i asked for iced. also charged me 50p for whipped cream but i never got any. disappointing.
Dobo Radichkov
Disgusting bathroom. Management needs to fix this.
K Winters
I would like to say a big thank you to the young curly haired brunet barista that served me on Wednesday evening. I had some drink modifications to an oat shaken espresso and he made it perfectly, exactly how I wanted it. It was such a good cup of coffee, I haven't had like that in a while. 10/10 service- The American girl
Not great, unfortunately. Scalding hot flat white had more foam than a cappuccino and was about as silky smooth as sandpaper. The upholstery is absolutely filthy and there's a general air of ambivalence.
HJW09
Typical Starbucks Coffee and Service , sadly no bins seemed available so we couldnt clear our table ( Muffins in bags as Dishwasher broken so no plates ) of all disposable items. Seating etc fine. Toilet ( only one ) was dark, decor dark green, and position of hand dryer meant lot of water on floor as people went from sink to drier. Main concern though was the sink it had obviously not had a thorough clean, traces of black mould around plughole and tap bases visible even in subdued lighting. This is a busy cafe but it must be possible to ensure hygenic facilities . Poor
M M
Not too crowded given it is 25th Dec. Warm and friendly barista and good collection of sweets.
ellasD4996PW
bit overpriced. but always a treat/ the staff is also nice and the atmosphere is quiet and easy to work in. clean inside
BournemouthJonesy
Staff were great…place was dirty & tired…Starbucks so need to refurb this venue…toilets were filthy and needed to be cleaned.
Usual excellent Starbucks. No queues. Never crowded
Unfortunately this Starbucks needs a total overhaul. The setting is great but the lack of cleanliness is appalling. Tables are not wiped or cleared often enough, we have to ask for that. Worst of all are the toilets...they are filthy, not just surface dirt but deeply ingrained grime on the front and back of the doors, the walls and sink. Bins overflow. There is no rota visible for cleaning and anyway, this is more than a regular wipe job for young staff. I wrote to head office, first time they sent two vouchers for coffee but nothing was done to rectify the problem so I wrote again with photos....no reply! Surely someone should give the place a deep clean and smarten it up. it is used by locals and tourists...is this the impression we want to give. Not used by us any more...we value our health!
The coffee and service is always very consistently good. I also enjoy their seasonal options.
A big thank you to the kind barista called Bogdan, who re-made my drink after I accidentally ordered a hot one instead of iced (on one of the hottest days of the year...)! It was most appreciated.
Not that keen on Starbucks coffee but there cold drinks are pretty good
I am giving one star because they don't listen. I try to make it very clear that I want the drink in a mug, so they don't use plastic or paper cups. Very ofter they don't listen and still pour into the plastic. Even when I give my own reusable cup. They don't listen. Not ecological.
Nice coffee shop to cool off in this blistering heat.
came in at 5pm today, staff member was condescending when i'd forgotten if i asked for iced. also charged me 50p for whipped cream but i never got any. disappointing.
Disgusting bathroom. Management needs to fix this.
I would like to say a big thank you to the young curly haired brunet barista that served me on Wednesday evening. I had some drink modifications to an oat shaken espresso and he made it perfectly, exactly how I wanted it. It was such a good cup of coffee, I haven't had like that in a while. 10/10 service- The American girl
Restaurantji Recommends
Not great, unfortunately. Scalding hot flat white had more foam than a cappuccino and was about as silky smooth as sandpaper. The upholstery is absolutely filthy and there's a general air of ambivalence.
Typical Starbucks Coffee and Service , sadly no bins seemed available so we couldnt clear our table ( Muffins in bags as Dishwasher broken so no plates ) of all disposable items. Seating etc fine. Toilet ( only one ) was dark, decor dark green, and position of hand dryer meant lot of water on floor as people went from sink to drier. Main concern though was the sink it had obviously not had a thorough clean, traces of black mould around plughole and tap bases visible even in subdued lighting. This is a busy cafe but it must be possible to ensure hygenic facilities . Poor
Not too crowded given it is 25th Dec. Warm and friendly barista and good collection of sweets.
bit overpriced. but always a treat/ the staff is also nice and the atmosphere is quiet and easy to work in. clean inside
Staff were great…place was dirty & tired…Starbucks so need to refurb this venue…toilets were filthy and needed to be cleaned.