We chose the Shaftsbury for our daughters 18th birthday celebration.The staff were welcoming and accommodated our party beautifully.Top marks to the chef, our food was enjoyed by all and not a scrap left on the plates. We ordered the meat burger, plant burger and the gluten free fish and chips which looked delicious and thought I had made the wrong choice, but so pleased with my plant burger. Yum, Yum , yum.Thank you Shaftsbury team....you did it again!
Amir H
I ordered there OG kebab. It was wonderful n good enough for a person. Definitely coming back again.
Paula Wiles
New Year and new additions to the menu for our usual Sunday roast! As per usual, the service was absolutely top-notch, had my usual half of Aspall's cider in a pint glass, over ice, with a dash of lime cordial! Food-wise -new additions!!!! We had the lamb shank, it was exquisite! Literally just fell off the bone, it was utterly sumptuous! Even treated ourselves to a bit of dessert, my partner had the sticky toffee pudding (he said it was divine!), whereas I had the dark chocolate mousse, which was stunning, very light and easily manageable, even after a Sunday roast! With the lamb shank on the menu, I think I now have a new fave!!! 10/10, you will not be disappointed ♥️♥️
ryanmdm
Jack behind the bar was fantastic. Great service! Every time served me with a smile. The Shaftesbury is a lovely bar in Richmond with a great vibe.
kirk5578
Friendly service and good quality food - a quiet Thursday evening in January but still has a pleasant vibe in the refurbished Shaftesbury. Would highly recommend the house burgers and fish and chips. Dog friendly which is a plus. Will be returning.
Relax46483699415
Very good food and interesting wine list. It was very quiet on this occasion as it was shortly after Christmas and New Year.
Michelle B
We found this pub from TripAdvisor and so glad we tried it, it was the big match at Twickenham Stadium so a very busy day, we booked a table and the food was well worth it. Everything was great, the atmosphere was lively but family friendly x a really nice start to the day - Thank you
Ben M
Really nice atmosphere and good food. Had the best soup I've had for ages in fact. Also has an open fire which is very cosy and reminds me of the countryside before humans ruined it all with global warming.
sarahcP2010TF
Absolutely love this pub! 5 * service, bar staff are all very friendly and welcoming. Good food and cosy feel’ would definitely reccomend.
656shaunw
Came in on Christmas Day for a festive tipple, lovely pint of Guinness and cheerful staff, Little Jack looked after us brilliantly. Wishing you all a Merry Christmas!
We went here for a couple of drinks whilst on a short London break in mid December 2023. What we witnessed was absolutely astounding. My husband told me he had seen a senior female member of staff help herself to something off a plate of food waiting to be taken to a customer's table. He said she turned and saw him watching as she ate it and she knew she had been caught. I couldn't believe it .. until we both witnessed her come back to the plates and do it again!!!!!! I saw it with my own eyes. Absolutely gobsmacked. In addition to that, given we had view of the area where the kitchen placed the plated meals for customers, we saw a number of burger meals sat under the hot plate in excess of 15 minutes! Staff came and went and no one delivered those burgers and they were still there when we left. Totally grateful we weren't eating in this pub and if you do eat here, bear in mind there might actually have been more food on your plate before it actually reached you!!!!
Heather Denby
Haven't been to this pub in a long time. Service was superb , good was super tasty and there was nothing to fault.
Dora Williams
It is our favourite pub to eat Sunday lunch, however the last few times service has been very slow despite the pub not being full or too busy. The food is delicious and will continue to enjoy our Sunday lunches there. I would like to see on the menu more vegetarian options and not too many vegan options.
Jim Wallace
A great local pub in Richmond. Relaxed "warm" feel. Menu includes local favorites but new items constantly added. Staff has always been wonderful. Stop there for a pint, a great meal and a relaxing end to the day.
Roam827972
Delicious food, friendly service. Good atmosphere. Only niggle was the menu is printed with very small, light coloured writing and was very difficult to read. The dessert menu was even smaller type! We used torches on phones but not ideal.
We chose the Shaftsbury for our daughters 18th birthday celebration.The staff were welcoming and accommodated our party beautifully.Top marks to the chef, our food was enjoyed by all and not a scrap left on the plates. We ordered the meat burger, plant burger and the gluten free fish and chips which looked delicious and thought I had made the wrong choice, but so pleased with my plant burger. Yum, Yum , yum.Thank you Shaftsbury team....you did it again!
I ordered there OG kebab. It was wonderful n good enough for a person. Definitely coming back again.
New Year and new additions to the menu for our usual Sunday roast! As per usual, the service was absolutely top-notch, had my usual half of Aspall's cider in a pint glass, over ice, with a dash of lime cordial! Food-wise -new additions!!!! We had the lamb shank, it was exquisite! Literally just fell off the bone, it was utterly sumptuous! Even treated ourselves to a bit of dessert, my partner had the sticky toffee pudding (he said it was divine!), whereas I had the dark chocolate mousse, which was stunning, very light and easily manageable, even after a Sunday roast! With the lamb shank on the menu, I think I now have a new fave!!! 10/10, you will not be disappointed ♥️♥️
Jack behind the bar was fantastic. Great service! Every time served me with a smile. The Shaftesbury is a lovely bar in Richmond with a great vibe.
Friendly service and good quality food - a quiet Thursday evening in January but still has a pleasant vibe in the refurbished Shaftesbury. Would highly recommend the house burgers and fish and chips. Dog friendly which is a plus. Will be returning.
Very good food and interesting wine list. It was very quiet on this occasion as it was shortly after Christmas and New Year.
We found this pub from TripAdvisor and so glad we tried it, it was the big match at Twickenham Stadium so a very busy day, we booked a table and the food was well worth it. Everything was great, the atmosphere was lively but family friendly x a really nice start to the day - Thank you
Really nice atmosphere and good food. Had the best soup I've had for ages in fact. Also has an open fire which is very cosy and reminds me of the countryside before humans ruined it all with global warming.
Absolutely love this pub! 5 * service, bar staff are all very friendly and welcoming. Good food and cosy feel’ would definitely reccomend.
Came in on Christmas Day for a festive tipple, lovely pint of Guinness and cheerful staff, Little Jack looked after us brilliantly. Wishing you all a Merry Christmas!
Restaurantji Recommends
We went here for a couple of drinks whilst on a short London break in mid December 2023. What we witnessed was absolutely astounding. My husband told me he had seen a senior female member of staff help herself to something off a plate of food waiting to be taken to a customer's table. He said she turned and saw him watching as she ate it and she knew she had been caught. I couldn't believe it .. until we both witnessed her come back to the plates and do it again!!!!!! I saw it with my own eyes. Absolutely gobsmacked. In addition to that, given we had view of the area where the kitchen placed the plated meals for customers, we saw a number of burger meals sat under the hot plate in excess of 15 minutes! Staff came and went and no one delivered those burgers and they were still there when we left. Totally grateful we weren't eating in this pub and if you do eat here, bear in mind there might actually have been more food on your plate before it actually reached you!!!!
Haven't been to this pub in a long time. Service was superb , good was super tasty and there was nothing to fault.
It is our favourite pub to eat Sunday lunch, however the last few times service has been very slow despite the pub not being full or too busy. The food is delicious and will continue to enjoy our Sunday lunches there. I would like to see on the menu more vegetarian options and not too many vegan options.
A great local pub in Richmond. Relaxed "warm" feel. Menu includes local favorites but new items constantly added. Staff has always been wonderful. Stop there for a pint, a great meal and a relaxing end to the day.
Delicious food, friendly service. Good atmosphere. Only niggle was the menu is printed with very small, light coloured writing and was very difficult to read. The dessert menu was even smaller type! We used torches on phones but not ideal.