Huge wagamama fan. Dining with them for decades... went to the soft opening of many of them (including this one)... used to be a mystery diner for head office... was asked to become a GM years ago. As I say. Huge fan. But this visit was a joke. No menus brought over, then asked what we'd like to order - thankfully we knew without. Took 15mins to get a glass of water. Food was slower than usual. Napkins weren't replenished. No extra drinks offered til we were 95% finished eating. No "how is everything". And at the end - with 2 totally empty plates - "are we all finished?". Always a stupid question when plates are totally clear. And the "we" is only ever annoying. Seriously unimpressed.
Matt G
Not a great experience. Putting in the order took too long, we had been forgotten about. Then only 1 meal came out, and they had finished before the other had arrived. All the staff look like they wish they were anywhere else. No friendliness, no nice feeling. Food was just nothing but chilli spicy, not real flavour. Wagamama has got so bad last 5 years
amy j
Well…. where do I begin? First of all, there were 5 of us, and one member of our party was served 20 minutes before the rest, feeling ashamed to be eating alone in-front of the rest of us. Though we understand this happens from time to time, the wait for the rest of the food was painstaking… and we didn’t even receive the correct food when it eventually arrived. The 15 year old vegetarian in our party ordered vegetable gyozas, with no traces of chilli, however we were not only shocked when we saw chilli, but suspicious about the gyozas. They were the wrong colour, so we asked the server if they were vegetable, and immediately they told us they contained chicken, after she had already eaten 2 unknowing. You can imagine how awful she felt for this, having been veggie for many years. We were grateful to receive money off our order, but this experience was dreadful.
Radu Zamfir
Really nice place to grab a quick bite!Delicious food, really tasty. The portions are fair, the prices are good. It exceeded my expectations considering I received it pretty quickly.The staff is super friendly and helpful, much better than in many places I've seen.The atmosphere is more casual than in a restaurant but much cleaner than in a fast food place. For my purpose, it was perfect.Would really recommend this place! Had a really good experience here!
Grace Jackson
Manager (Polish girl) is absolutely fab, a top host and incredibly lovely! This is a great spot, but have noticed their portions are smaller and that they use way less sauce on the dishes than other Wagamama's. To the point I always have to request additional sauce (for a charge). I have never had to do this at another branch, which is a great shame. Please stop being so stingy!
Kirsten P
Great service from Miller. Lovely food and a really nice restaurant! Will definitely come here again!
Dylan Barsby
The food was great as usual. Unfortunately there was some confusion with our order and I had finished my main before my partner received hers. Fortunately they comped one main and a dessert. Would happily return. Great vegan options.
Sophia G
it’s sad to give a bad review as i really hope it was a good choice of an easy, tasty and reliable lunch. The staff were nice and sat us down quickly, especially we are with a baby. The really bad thing is the food quality has deteriorated over the years, my curry was ok, but my husband’s chicken udon dish which suspiciously contain some prawns in it gave him really bad food poisoning which led multiple rounds of vomiting and diarrhoea, lying in the bed and missing work. Our baby had a couple udon from the dish and he was sick in the evening too. It’s sad to see good business deteriorating over the years. Quality of food is top priority for any restaurant.
Joe Fenton
Gave me food poisoning. I ordered the chicken and ginger udon but it arrived with two prawns in the dish. I mentioned this to a waiter who generously offered to take charge off our bill at the end of the meal. Later that evening I had real bad food poisoning (diarrhoea and vomiting every hour). Needless to say I won’t be going back.
Ursula b
The food was amazing!!! The staff very attentive .it was our 16 wedding anniversary and we decide to try something different. What can I say great experience and food was amazing thank for for the lovely waitress which surprise us with and lovely dessert !!!! Keep up the great service definitely we come back again!!❤️
Yum! Staff lovely. Food hot and fresh. Just wish the lift was working
Ji Chang-Wook
The absolute worst food, everything stone cold and not cooked thoroughly, if it were the packaging would have kept it hot. Zero seasoning whatsoever. Onions cut by Ray Charles. The chefs should hang their heads in shame all you have to do is follow the dish assembly steps and you’ve fudged that up.
Chris Beauchamp
Stopped in on a Wednesday early with my daughter for a casual dinner. Greeted and seated immediately. Attentive service throughout, great food (I recommend the hot katsu curry) and quick payment method via a QR code link.
Kash
Very welcoming staffs. Great service. Nice food. Nice atmosphere. I would definitely recommend this place.
Karen McLeod
Quick service and good for my friend with an allergy. Friendly staff and enjoyed the food and drink.
Huge wagamama fan. Dining with them for decades... went to the soft opening of many of them (including this one)... used to be a mystery diner for head office... was asked to become a GM years ago. As I say. Huge fan. But this visit was a joke. No menus brought over, then asked what we'd like to order - thankfully we knew without. Took 15mins to get a glass of water. Food was slower than usual. Napkins weren't replenished. No extra drinks offered til we were 95% finished eating. No "how is everything". And at the end - with 2 totally empty plates - "are we all finished?". Always a stupid question when plates are totally clear. And the "we" is only ever annoying. Seriously unimpressed.
Not a great experience. Putting in the order took too long, we had been forgotten about. Then only 1 meal came out, and they had finished before the other had arrived. All the staff look like they wish they were anywhere else. No friendliness, no nice feeling. Food was just nothing but chilli spicy, not real flavour. Wagamama has got so bad last 5 years
Well…. where do I begin? First of all, there were 5 of us, and one member of our party was served 20 minutes before the rest, feeling ashamed to be eating alone in-front of the rest of us. Though we understand this happens from time to time, the wait for the rest of the food was painstaking… and we didn’t even receive the correct food when it eventually arrived. The 15 year old vegetarian in our party ordered vegetable gyozas, with no traces of chilli, however we were not only shocked when we saw chilli, but suspicious about the gyozas. They were the wrong colour, so we asked the server if they were vegetable, and immediately they told us they contained chicken, after she had already eaten 2 unknowing. You can imagine how awful she felt for this, having been veggie for many years. We were grateful to receive money off our order, but this experience was dreadful.
Really nice place to grab a quick bite!Delicious food, really tasty. The portions are fair, the prices are good. It exceeded my expectations considering I received it pretty quickly.The staff is super friendly and helpful, much better than in many places I've seen.The atmosphere is more casual than in a restaurant but much cleaner than in a fast food place. For my purpose, it was perfect.Would really recommend this place! Had a really good experience here!
Manager (Polish girl) is absolutely fab, a top host and incredibly lovely! This is a great spot, but have noticed their portions are smaller and that they use way less sauce on the dishes than other Wagamama's. To the point I always have to request additional sauce (for a charge). I have never had to do this at another branch, which is a great shame. Please stop being so stingy!
Great service from Miller. Lovely food and a really nice restaurant! Will definitely come here again!
The food was great as usual. Unfortunately there was some confusion with our order and I had finished my main before my partner received hers. Fortunately they comped one main and a dessert. Would happily return. Great vegan options.
it’s sad to give a bad review as i really hope it was a good choice of an easy, tasty and reliable lunch. The staff were nice and sat us down quickly, especially we are with a baby. The really bad thing is the food quality has deteriorated over the years, my curry was ok, but my husband’s chicken udon dish which suspiciously contain some prawns in it gave him really bad food poisoning which led multiple rounds of vomiting and diarrhoea, lying in the bed and missing work. Our baby had a couple udon from the dish and he was sick in the evening too. It’s sad to see good business deteriorating over the years. Quality of food is top priority for any restaurant.
Gave me food poisoning. I ordered the chicken and ginger udon but it arrived with two prawns in the dish. I mentioned this to a waiter who generously offered to take charge off our bill at the end of the meal. Later that evening I had real bad food poisoning (diarrhoea and vomiting every hour). Needless to say I won’t be going back.
The food was amazing!!! The staff very attentive .it was our 16 wedding anniversary and we decide to try something different. What can I say great experience and food was amazing thank for for the lovely waitress which surprise us with and lovely dessert !!!! Keep up the great service definitely we come back again!!❤️
Restaurantji Recommends
Yum! Staff lovely. Food hot and fresh. Just wish the lift was working
The absolute worst food, everything stone cold and not cooked thoroughly, if it were the packaging would have kept it hot. Zero seasoning whatsoever. Onions cut by Ray Charles. The chefs should hang their heads in shame all you have to do is follow the dish assembly steps and you’ve fudged that up.
Stopped in on a Wednesday early with my daughter for a casual dinner. Greeted and seated immediately. Attentive service throughout, great food (I recommend the hot katsu curry) and quick payment method via a QR code link.
Very welcoming staffs. Great service. Nice food. Nice atmosphere. I would definitely recommend this place.
Quick service and good for my friend with an allergy. Friendly staff and enjoyed the food and drink.