If you gonna sell Easter cup cakes , at least have the right packaging for it .
Instead of sending them on paper bags, I wanted to surprise my 3 years old , with a bunny Easter cupcake.
Unfortunately I’ve received this instead .
Shame on management.
Natasha O
Service is at snails pace in here. Two staff should be attending to customers during peak time before 9am with people rushing to work, school, the station e.t.c. Rather you have one person slowly attending to someone while someone else is faffing around in the background and a queue at the door. The Mocha I ordered this morning was not Mocha. The machine stopped halfway through the drink being made and then the member of staff re-started it and then stopped so the drink composition was not correct. It tasted so awful I had to throw it away.
Saxon Holbrook
I would never usually feel the need to write a review for a fast food branch but my interaction with Alison was really pleasant! She reminded me about the Greggs app and was happy to wait for me to re-download it and login to make sure I got the scan for my purchase and check for freebies.I sat in and had my food and drink to find she was not only that pleasant to me, it was with EVERY. SINGLE. CUSTOMER. and it was not the same spiel to all of them, each conversation was tailored to that person and what would benefit themFrom being sat there listening, I even learnt that Greggs do a Pizza box of 6 pizza slices!Alison is a credit to the Greggs retail estate and I hope she is recognised for that. #BeMoreAlison
David Nolan
Always enjoy coming here for a coffee if in the area. Joe is a very polite, welcoming and friendly staff member. Keep up the good
Jack Davis
Sausage rolls are always great! Although when the pizza slices are too hot, the cheese sticks to the paper packaging.Parking: Parking on the street outsideKid-friendliness: Kid friendlinessWheelchair accessibility: Wheelchair accessibly provided
Olatunde Samuel
I was served today by a member of staff called Lindsay. He was polite, courteous and helpful. The shop in Whitton looked clean and hygienic. I will definitely be visiting again.Parking: My work is itinerant. For me, parking can be a challenge. On this occasion, I used my client's parking space.
Sunny Rana
Lyndsey Needs to smile, comes across rude like doesn’t want to be there. Val as a supervisor should be more nicer to ALL her customers not the to the ones she knows!
A F
Really slow branch especially in the mornings. Only ever 1 person on the tills, even for queues going out the door. The other staff feel that putting the chairs out during busy hour is more important than serving customers.
J Wa
Such slow service. Errors. Served the guy infront of me an empty breakfast baguette which then took 5 mins to fix. So poor from Belinda. She was clearly stressed out. Needs more support from management.
Louis Butt
Didn't get our yumyums and asked for them to be delivered and they said we had to pay therefor don't order from Whitton gregs
When you're on the go and the quickest thing is a Greggs. 5 stars because of Lyndsey in this branch. He's friendly, polite, and considerate. Top man. In regards to the hot food in Greggs it's always a matter of luck as to whether it's hot or not. Lucky for me it was the time. This branch also has some tables and chairs which is handy.
wardle king
Perfect food and lovely coffee. Have been a customer of this branch for many years and never been disappointed ?
Barry Elliott
Great local on the spot bakery at reasonable prices, steak bake is a favourite
ben lee
Im doing a job in Whitton so have used this greggs a few times they are the most disorganised branch i have ever used, the bacon looks like it would run out of your bread roll, staff are lazy.
B Rutherford
Been a customer of this Greggs branch for years. Staff are always polite and food is good ?
If you gonna sell Easter cup cakes , at least have the right packaging for it . Instead of sending them on paper bags, I wanted to surprise my 3 years old , with a bunny Easter cupcake. Unfortunately I’ve received this instead . Shame on management.
Service is at snails pace in here. Two staff should be attending to customers during peak time before 9am with people rushing to work, school, the station e.t.c. Rather you have one person slowly attending to someone while someone else is faffing around in the background and a queue at the door. The Mocha I ordered this morning was not Mocha. The machine stopped halfway through the drink being made and then the member of staff re-started it and then stopped so the drink composition was not correct. It tasted so awful I had to throw it away.
I would never usually feel the need to write a review for a fast food branch but my interaction with Alison was really pleasant! She reminded me about the Greggs app and was happy to wait for me to re-download it and login to make sure I got the scan for my purchase and check for freebies.I sat in and had my food and drink to find she was not only that pleasant to me, it was with EVERY. SINGLE. CUSTOMER. and it was not the same spiel to all of them, each conversation was tailored to that person and what would benefit themFrom being sat there listening, I even learnt that Greggs do a Pizza box of 6 pizza slices!Alison is a credit to the Greggs retail estate and I hope she is recognised for that. #BeMoreAlison
Always enjoy coming here for a coffee if in the area. Joe is a very polite, welcoming and friendly staff member. Keep up the good
Sausage rolls are always great! Although when the pizza slices are too hot, the cheese sticks to the paper packaging.Parking: Parking on the street outsideKid-friendliness: Kid friendlinessWheelchair accessibility: Wheelchair accessibly provided
I was served today by a member of staff called Lindsay. He was polite, courteous and helpful. The shop in Whitton looked clean and hygienic. I will definitely be visiting again.Parking: My work is itinerant. For me, parking can be a challenge. On this occasion, I used my client's parking space.
Lyndsey Needs to smile, comes across rude like doesn’t want to be there. Val as a supervisor should be more nicer to ALL her customers not the to the ones she knows!
Really slow branch especially in the mornings. Only ever 1 person on the tills, even for queues going out the door. The other staff feel that putting the chairs out during busy hour is more important than serving customers.
Such slow service. Errors. Served the guy infront of me an empty breakfast baguette which then took 5 mins to fix. So poor from Belinda. She was clearly stressed out. Needs more support from management.
Didn't get our yumyums and asked for them to be delivered and they said we had to pay therefor don't order from Whitton gregs
Restaurantji Recommends
When you're on the go and the quickest thing is a Greggs. 5 stars because of Lyndsey in this branch. He's friendly, polite, and considerate. Top man. In regards to the hot food in Greggs it's always a matter of luck as to whether it's hot or not. Lucky for me it was the time. This branch also has some tables and chairs which is handy.
Perfect food and lovely coffee. Have been a customer of this branch for many years and never been disappointed ?
Great local on the spot bakery at reasonable prices, steak bake is a favourite
Im doing a job in Whitton so have used this greggs a few times they are the most disorganised branch i have ever used, the bacon looks like it would run out of your bread roll, staff are lazy.
Been a customer of this Greggs branch for years. Staff are always polite and food is good ?