Swan & Bottle

Oxford Rd, Uxbridge
01895 234047

Recent Reviews

H

Parking: You must enter your car registration number in the console at the bar or you could get a fine. You can only stay a few hours in the pub carpark so no overnight parking ?️

Chris Kuit

Food was poor, mixed grill steak ordered rare arrived medium to well plus steak knife struggled to cut it. The Gammon was white and tough. Chicken well think is was chicken. Steak and ale pie was awful, rock hard pastry, dry and over cooked inside. Could continue but there where 9 of us so just reviewing 2 meals.

Yummy Ma

Impromptu stop here to charge my electric vehicle. Had the lunch menu and some drinks. Kids chicken strips portions were a great size and so was the chocolate brownie.The burger was gourmet and steak on sandwich cooked as ordered. Many thanks.Parking: Need to register vehicle upon entrance to avoid parkinv charges.Kid-friendliness: Was child friendly and menu was great.

Selina

Update 10/03/2024We visited yesterday for Mother’s Day. We arrived on time for our booking but our table wasn’t ready - this was clear from one of the waiting staff telling another young woman (the one with tattoos all over both forearms) that the table should have been ready for guests when they arrive. The lady apologised to us for this happening so we had to wait with a pram and two young children whilst the table was set. The lady with the tattoos cleaned and set up the table whilst we were waiting but she seemed to lack basic customer service or professionalism. Whilst putting the napkins out she literally threw one of them in my mums direction because she couldn’t reach - it would have been better to simply hand it to me instead of fling it in my mum’s direction. Food was delicious and although it was very busy I would say they coped well with timings. All other members of staff were so friendly and helpful except for this young lady with the tattoos on her arms (I wish I got her name but I didn’t). This young lady also processed payment and even though my husband said thank you she simply walked off without saying anything. This member of staff brought down the level of service whilst the others were great and working so hard to keep up with how busy it was. It is unfortunate that one person can create a bad impression when the others were lovely and food was great. Nevertheless, we enjoyed the food and the service of other members of staff but I wanted to mention the lack of professionalism and service from this one member of staff as I would think this isn’t the standard Swan and Bottle normally provides - which can be seen through all other members of staff and the service they provide.24/12/2023We went for a Christmas Eve lunch here and the food was very tasty. The only thing I would say made me give one less star on the service is that we pre-ordered and selected the option for a child’s Christmas meal - when we got to receiving the food, we were told their systems weren’t working and the pre-orders were messed up. This meant that they didn’t even have a meal ready for our daughter (almost 2 years old) so we had to order something off their regular menu and pay extra for this. Also, when we were ordering drinks from their festive menu - the waitress told us that most of the syrups weren’t available so we had to order something different. Apart from these points, everything else was lovely. Food, service from staff and the atmosphere was great. Would definitely visit again.

Amisha Mistry

My husband organised a lunch for Mothers day. We had 4 children with us.. to say the service was exceptional is an understatement. My daughter gets really HANGRY.. to the point where she was having a full on melt down.. she's 6.. all the waitresses could see the sheer pain in my eyes and were trying really hard to get the food out. They were apologetic but I was mortified as we must of disturbed other patrols but they were so kind and supportive and that's what a mum needs. Food was awesome and overall minus the meltdown it was brilliant. Really can't fault. Thank you so much for a lovely mother's day

Harry Thornhill

Terrible food. Didn’t have half the Mother’s Day menu. Unbelievably poor management.

Karol Swerdon

Great food and service and great

M6 H9

I’m sitting here amazed that an americano coffee and the tiniest dessert I have ever seen in my life came to £7! Beware the mini pud and hot drink deal!!! (It ain’t no deal). Staff lovely.

Bhaswati Ghosh

Food was good..Good ambience..Portion size could be

FamilyH412

Warm and cosy traditional pub atmosphere. Friendly, efficient and courteous service from Tom. Hearty portions of steak and ale pie, cod g chips and cheese bacon burger. Handy 75kW EV charging. Useful when doing an airport run to Heathrow.

maybird007

This was our first visit here, which will be repeated. We stopped here to have some lunch . Their customer service was outstanding. We were greeted by a gentleman who showed us to our table, explaining everything as he went. The waitress was called Charlie, who was very customer focused. Attentative, polite, and friendly . As for the food, it was plentiful, hot, and tasty. There was a lot of it. Very fresh, too. This venue, Swan and Bottle, is a place worth visiting. Outstanding

Matthew R

The staff were very helpful and accommodating, We came for food at a busy time and they managed to find us a space to eat. Would highly recommend and the staff are amazing.

Nicola P

Excellent service, fresh, delicious food. Very friendly service. Great ambience well decorated for Christmas. Easy parking. Clean tidy tables.

Jess M

Had a lovely time for our family Christmas meal. 6 adults and 2 small kids. The food was lovely and Kiah was amazing she helped us so much with the kids and made the world of difference to our evening. Definitely recommend!

Victoria Armstrong

The outside has a old pub feel and the inside is updated and quite nice. Enjoyed our Sunday roast except I never think I get enough potatoes and I get too many peas and carrots but that's mostly just personal preference.

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