Staff brilliant, working like dogs but three people on duty serving hundreds. One entire coffee service area not in use. 25 minute wait for coffee, tables dirty and uncleared. Sort it out Costa, this is rubbish.
AlbertoniT
Some customer service training is required at this location. The lady Mihaela that cleans this Costa coffee, is rude and unprofessional. We arrived at the cafe and put our coats down for literally a minute while I took a picture of the sunset and my husband was getting the cash from our suitcase to buy our meal. Without any hesitation she followed us and kept saying these tables are for customers only and started sweeping under our feet. Repeating we needed to move for actual customers. My husband had a costa card and used every morning on the way to his office, no one should be assumed to not be a customer as they are sitting down before ordering their food and drinks. We decided we didn’t want to order anymore and left. On our way out she was doing to another lady who had literally just sat down!
carolynk1457
Usual Costa set up but didn't look particularly clean on the floor and between units.Many small black flies over the pastries and cakes . Obviously known about as cake displays had netting across the openings to coffee making area....expressed concern to barista who shrugged and said "Always!" Maybe Costa needs to inspect it's waste and trash area as a breeding ground for these? fruit flies?.
Fiona Lockyer
A high street brand that makes proper coffee, adapts to meet customer wishes & trains staff
871edwardp
Thrown out by a rude and aggressive lady at 3pm after paying for food and drink. I'm sure it is necessary to deep clean and restock but surely it can be done in a more polite and caring manner. After we were thrown out, she was aggressively stacking furniture and carelessly sanitising tables. Would never have a costa at the airport again.
jennifer daly
The line was longer than security ? despite the busyness staff took the time to decorate my flat white. It's the small things like this that make traveling easier
293neilk
Arriving at Manchester Airport to start an eight days holiday in Prague my twin brother Stephen and I dropped into this Costa Coffee outlet in Terminal Three as we had time to kill before our flight. A modern outlet,great decor and furnishings,a glass fronted serving bar showcases the goodies on offer ,it's a cool airport cafe. We ordered a flat white coffee each,these were served steaming hot ,we chilled out and caught our breath after going through passport control. A big fan of the coffee served in Costa Coffee ,it's consistent in all their outlets and their flat white coffee is a favourite of mine. We both really enjoyed our coffee's in here before we moved on and as on previous visits to this Costa Coffee in Terminal Three we had a pleasant time.
Daniel Higgins
Good place, nice staff.
Jack Druett
What was it we had for dinner tonight?Well, we had a choice of steak or fish.Yes, yes, I remember, I had lasagna.
Under strict COVID 19 rules, detracted from the more pleasent test that I have had here, initially wanting to sit inside and drink my coffee was unable to do so again due to current restrictions. The staff I must admit were both pleasent and sorry for the normally tranquil surroundings being disrupted.
Ronen Memfy
My kids love the hot chocolate and the muffins
Zoe Baron
Can't go wrong with Costa, I had a hazelnut latte and Turkey and trimmings toastie, served by a lovely gentleman at their outlet at Manchester airport
Nauman Malik
It's always nice to be here best place and nice view also
Staff brilliant, working like dogs but three people on duty serving hundreds. One entire coffee service area not in use. 25 minute wait for coffee, tables dirty and uncleared. Sort it out Costa, this is rubbish.
Some customer service training is required at this location. The lady Mihaela that cleans this Costa coffee, is rude and unprofessional. We arrived at the cafe and put our coats down for literally a minute while I took a picture of the sunset and my husband was getting the cash from our suitcase to buy our meal. Without any hesitation she followed us and kept saying these tables are for customers only and started sweeping under our feet. Repeating we needed to move for actual customers. My husband had a costa card and used every morning on the way to his office, no one should be assumed to not be a customer as they are sitting down before ordering their food and drinks. We decided we didn’t want to order anymore and left. On our way out she was doing to another lady who had literally just sat down!
Usual Costa set up but didn't look particularly clean on the floor and between units.Many small black flies over the pastries and cakes . Obviously known about as cake displays had netting across the openings to coffee making area....expressed concern to barista who shrugged and said "Always!" Maybe Costa needs to inspect it's waste and trash area as a breeding ground for these? fruit flies?.
A high street brand that makes proper coffee, adapts to meet customer wishes & trains staff
Thrown out by a rude and aggressive lady at 3pm after paying for food and drink. I'm sure it is necessary to deep clean and restock but surely it can be done in a more polite and caring manner. After we were thrown out, she was aggressively stacking furniture and carelessly sanitising tables. Would never have a costa at the airport again.
The line was longer than security ? despite the busyness staff took the time to decorate my flat white. It's the small things like this that make traveling easier
Arriving at Manchester Airport to start an eight days holiday in Prague my twin brother Stephen and I dropped into this Costa Coffee outlet in Terminal Three as we had time to kill before our flight. A modern outlet,great decor and furnishings,a glass fronted serving bar showcases the goodies on offer ,it's a cool airport cafe. We ordered a flat white coffee each,these were served steaming hot ,we chilled out and caught our breath after going through passport control. A big fan of the coffee served in Costa Coffee ,it's consistent in all their outlets and their flat white coffee is a favourite of mine. We both really enjoyed our coffee's in here before we moved on and as on previous visits to this Costa Coffee in Terminal Three we had a pleasant time.
Good place, nice staff.
What was it we had for dinner tonight?Well, we had a choice of steak or fish.Yes, yes, I remember, I had lasagna.
Excellent coffee but I only used the drive thru
Restaurantji Recommends
Perfect ?
Under strict COVID 19 rules, detracted from the more pleasent test that I have had here, initially wanting to sit inside and drink my coffee was unable to do so again due to current restrictions. The staff I must admit were both pleasent and sorry for the normally tranquil surroundings being disrupted.
My kids love the hot chocolate and the muffins
Can't go wrong with Costa, I had a hazelnut latte and Turkey and trimmings toastie, served by a lovely gentleman at their outlet at Manchester airport
It's always nice to be here best place and nice view also