Costa Coffee

The Malls Unit 5, Castle Square, Basingstoke
0333 003 5883

Recent Reviews

Alison Hart

Absolutely disgusted at the reaction from the manager after letting her know my cheese and tomato toastie was hard and dry like it had been there for days. She reacted like she wanted to fight me and was pointing her finger and accusing me of lying. I will make a complaint and I will not be spoken to like that by anyone

Emileh Sinclair

Walls, tables, syrups all covered in little fruit flies. Literally hundreds of them ?

SHANIA E

Walked into the store and said hello, was ignored by both staff members. I took them almost 10 minutes to acknowledge the queue, which is ridiculous considering it was empty. They didn’t even greet us to at least let us know they would be with us in a moment.They then took 11 minutes to make the coffee which is unnecessary. On a quote Sunday morning at 9am, it’s shouldn’t be taking so long, and if it does, a simple “thanks for waiting” or “sorry for the delay” would’ve rectified that but instead we were met with attitude. All in all I shouldn’t be in a coffee shop nearly 20 minutes with NO LINE.

Ashley Holmes

Flies completely over the ceiling, in areas where food and drinks are prepared...horrible experience. Putting this down to a franchisee not caring rather then the staff. It's pretty disgusting and we didn't stay.

Jenny B

Awful experience today, will not be returning , eat in in takeaway cups, long wait, cream added to takeaway cups then lids pushed on, cream leaking everywhere.

Paul Robinson

Service was great and it was a comfortable atmosphere. Sausage bap does seem ss good since it went from four to three sausages.

Jonathan Thomson

Love a

Elaine Howell

Good place to get food and drinks and the staff are welcome and helpful and friendly service and help you out with the trays for you to your

tony bainbrigge

It's a Costa so pretty much as you would expect. It can get busy.

Dean Bostock

Grabbed a coffee .... was very busy and quite noisy ... in fairness it was around 9.30am .... and I guess everyone needed a

Tom Kelly

The queue is horrendous, they've not had anywhere near the necessary staff levels over the past several occasions I've been in (though the few employees that are there, are trying their best). Food is terrible value. It's a prime spot for people-watching but not a lot else going for it right now ?

Mike Carpenter

Just off the M3 Sunbury roundabout. Can't go wrong! And the team are very nice.

Alan Crossley

Very enjoyable sit down with a coffee, quite tasty!

Trappy Teapot 6969

Who makes a tea with 50% milk ?!?!!This place apparently, every Costa I have ever been in has always messed up with the milk except on one freak occasion and I don’t know how. When did I ask for off-tasting milk water? I asked for a cup of tea. Can it really be that hard ?

alan jeffery

New manager !! Jewel has made a world of difference, nice happy atmosphere, highly recommended !!!

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