Called in for a quick coffee. Guy serving obviously wanted to be somewhere other than taking people's orders.
Davina Laurie
Warm milkshakes were very yummy.
Dave Allen
Slow service long queue, disapointed prices are kept artificially high for patents & those visiting sick & injured
Alexander Milne
Busy but efficient.
Christine Mammah
Extremely rude staff... holding back on giving servette... for reasons beyond me.
David Bunton
Stop boiling the milk!!!!Because the girls behind the bar don't have the right training every milk coffee is ruined by milk that is too hot!Costa is too commercial???Steaming the milk too hot not only makes it bitter and no longer sweet and creamy it ruins an expensive cup of coffee.
Kenton Clarke-Williams
Staff are rude, slow, food often comes out burnt. Orders are often wrong or jeed changing.
Toby Beresford
Not much good! It’s a small store for such a big hospital. Staff are over busy so there are long queues. When I finally got to the till I only then discovered they couldn’t take card payments.
Google user
This Costa is soooo busy - BUT - the staff are sooooo friendly and kind. Honestly I visited yesterday and couldn’t be more impressed. Once I was served the service was very speedy. There’s just a huge volume of people using this outlet. I’m\\nNot sure how they cope to be honest but 5 ⭐️⭐️⭐️⭐️⭐️ Def recommended.
Marena Hyatt
This Costa is soooo busy - BUT - the staff are sooooo friendly and kind. Honestly I visited yesterday and couldn’t be more impressed. Once I was served the service was very speedy. There’s just a huge volume of people using this outlet. I’mNot sure how they cope to be honest but 5 ⭐️⭐️⭐️⭐️⭐️ Def recommended.
This is one of the best Costa around in Basingstoke, I visit regularly and never had a problem. Staff are always happy and friendly. Service is always good and fast depending on time of day. There is always a warm welcome.
greg noon
Of all the Costa's I've visited, this one has THE most friendly and helpful staff. Great vegan options now also.
Isis Tribolet
I rotate in Basingstoke often and the service is always really good! All the coffee is good but whenever this guy with brown hair is making the drinks in the morning I KNOW I’m getting a good coffee. 9/10 mocha tastes burned sometimes but we move regardless. It’s a risk I’m willing to take.Vegetarian options: We all know the vegan toasties slap
haley phillips
Amazing service as usual! Food cooked quick and drink hot. When I lifted the tray and spilt it (due to a fasting blood test and feeling light headed) they cleaned up, tried to give me fresh food and new drink and carried the tray for me. The young lady doing drinks also carried drinks for another lady who had a walker and asked if she can do anything else to help. Amazing personal touch despite being busy.
Ian JB
This Costa is in a hospital. It’s grubby. The tables don’t get cleared. There are spillages all over the place that don’t appear to get cleaned up. The staff are busy to be fair but that’s no excuse. The tables are very close together and in Covid times this makes for an uncomfortable experience. My hot chocolate was made with water and not milk and my toastie didn’t even turn up. Full refund for both. This is not a great example of an eatery that primarily caters to hospital staff, hospital visitors and patients. Yuk!
Called in for a quick coffee. Guy serving obviously wanted to be somewhere other than taking people's orders.
Warm milkshakes were very yummy.
Slow service long queue, disapointed prices are kept artificially high for patents & those visiting sick & injured
Busy but efficient.
Extremely rude staff... holding back on giving servette... for reasons beyond me.
Stop boiling the milk!!!!Because the girls behind the bar don't have the right training every milk coffee is ruined by milk that is too hot!Costa is too commercial???Steaming the milk too hot not only makes it bitter and no longer sweet and creamy it ruins an expensive cup of coffee.
Staff are rude, slow, food often comes out burnt. Orders are often wrong or jeed changing.
Not much good! It’s a small store for such a big hospital. Staff are over busy so there are long queues. When I finally got to the till I only then discovered they couldn’t take card payments.
This Costa is soooo busy - BUT - the staff are sooooo friendly and kind. Honestly I visited yesterday and couldn’t be more impressed. Once I was served the service was very speedy. There’s just a huge volume of people using this outlet. I’m\\nNot sure how they cope to be honest but 5 ⭐️⭐️⭐️⭐️⭐️ Def recommended.
This Costa is soooo busy - BUT - the staff are sooooo friendly and kind. Honestly I visited yesterday and couldn’t be more impressed. Once I was served the service was very speedy. There’s just a huge volume of people using this outlet. I’mNot sure how they cope to be honest but 5 ⭐️⭐️⭐️⭐️⭐️ Def recommended.
Restaurantji Recommends
This is one of the best Costa around in Basingstoke, I visit regularly and never had a problem. Staff are always happy and friendly. Service is always good and fast depending on time of day. There is always a warm welcome.
Of all the Costa's I've visited, this one has THE most friendly and helpful staff. Great vegan options now also.
I rotate in Basingstoke often and the service is always really good! All the coffee is good but whenever this guy with brown hair is making the drinks in the morning I KNOW I’m getting a good coffee. 9/10 mocha tastes burned sometimes but we move regardless. It’s a risk I’m willing to take.Vegetarian options: We all know the vegan toasties slap
Amazing service as usual! Food cooked quick and drink hot. When I lifted the tray and spilt it (due to a fasting blood test and feeling light headed) they cleaned up, tried to give me fresh food and new drink and carried the tray for me. The young lady doing drinks also carried drinks for another lady who had a walker and asked if she can do anything else to help. Amazing personal touch despite being busy.
This Costa is in a hospital. It’s grubby. The tables don’t get cleared. There are spillages all over the place that don’t appear to get cleaned up. The staff are busy to be fair but that’s no excuse. The tables are very close together and in Covid times this makes for an uncomfortable experience. My hot chocolate was made with water and not milk and my toastie didn’t even turn up. Full refund for both. This is not a great example of an eatery that primarily caters to hospital staff, hospital visitors and patients. Yuk!