We are stayed locally and it was suggested we try here for food, and we are so glad we did. The food was great. Staff were friendly and accommodating and the venue is welcoming and quirky. Right up our street!!
Ian Lancaster
Children love the garden. Very welcoming.
Emily Beavan
Evening meal with family members visiting Hereford and staying nearby. Chosen bc it's dog friendly and had a good rep in past however I was so embarrassed, as this was a disaster from start to end and not a good representation of what's on offer in The Shire. The food was really very basic with limited options and the service was like Fawlty towers. Do not recommend at all.No menus given to start with when waiter actually surfaces asks are we ready to order... well we haven't been given a menu ? ...a very long wait at bar in meantime, then a horrendous wait for food which did result in complimentary drinks but wrong drinks brought two times. Food was not good. Wine options bizarre. Then no tea or coffee available until they go to see if they have a kettle....and the waiter hadn't put food on the tab so a kerfuffle when it comes to leaving.Avoid
Sophie P
We came for afternoon tea on a SaturdayThe staff were all warm, friendly and welcomingAfternoon tea is £13 a head, and the portion sizes were very generous!Secret Garden is dog friendly ?
Thefoodiefrombrum
Absolute bargain meal, £10 for burger and a pint!! Burgers come fully loaded with a side of chips! The location is lovely and the staff was great.
michael andrews
Lovely cosy friendly pub will be going for a meal
KingGoose
Booked a table for 4pm. Ordered drinks at the bar. The white wine was room temp. Went through the menu and placed our order for burgers and a curry. 5 mins later told no burgers available, and no curry! How do you take bookings but not have the food on your menu! Unbelievable!Won’t be returning.
Ashley Edwards
New ownership trying to make a quick buck. Took kids to visit the Grinch and what an absolute disaster. The Grinches nose was falling off throughout, the kids were given birthday gift bags and we were served cold coffee (could have been tea or nettlewater) from an urn. The pub itself has unbelievable potential but the Grinch experience they should be offering everyone their money back.
Jenny Marriott
"Meet the Grinch" more like the new management want to make as much money as possible. The worst £30 (two children) I've spent to date. Allowing more people to book than you have space for is also shameful, having to sit in the garden in December without heaters or a gazebo?! The Christmas gift (if you can call it that) are in happy birthday bags. Lots of unhappy customers today, and people leaving without the children having the meal which was included in the price. Tea and coffee available which wasn't even warm and so unbelievably weak - another example of wanting to make as much money as possible.Awful experience - we will not be returning. Such a shame as we used to be regular customers.
Martin Chapple
Great venue, very clean, well-decorated.I attended their fortnightly open mic night. A varied and line-up of talent and a super atmosphere.
We attended an event to meet the Grinch on the 16th December.Our little one was really looking forward to it but sadly it was a complete shambles.On arrival staff were friendly but clueless to what the itinerary was. We were got told to go outside where everyone else was queuing.My little one loved meeting the grinch, I did feel for him as he had a wardrobe malfunction, he apologised as his nose kept coming off due to him having a cold. I do feel the setting could have been abit better.Also the decoration efforts were mediocre at best with two onions being deemed sufficient.There was no seating inside so we had to sit outside in the cold.I did ask staff if there were any more options in the way of seating and they kindly brought out some deckchairs.This wasn’t satisfactory for a children’s event knowing our little one was to have breakfast included in the price.At this point we had had enough and left by 10.45am, we went on to enjoy a breakfast at another independent establishment.
Keith Baldwin
Was blown away by the friendly and efficient service. As if that wasn't enough the food was superb. I have eaten here a number of times and it never disappoints.
Ellie Barnes
Staff are absolutely brilliant, top notch service and drinks all served with a smile. only thing that can fault this countryside pub is the fact that there is no other locations closer to town. Absolutely brilliant overall experience, once again staff were brilliant, i believe their names were Molly and Maisie. they received a hefty tip. Chicken curry is the best thing on the menu. Well done the not so secret gardens, will be returning.Wheelchair accessibility: there’s a rap outside the front door, easy access
Dave Hart
Called past for Sunday lunch. Settled down in the snug four of us and the dog. Lovely log burner running. Very friendly staff and the best Sunday lunch I've had for a long time. Chatting to the chap in charge it appears the pub is being run by the wobbly beer company, selling their excellent beer.We will be back soon. Thanks very much.Parking: Parking just outside the main entrance.
Amy Steel
Can’t fault the staff, venue or location, all pleasant. We had the lasagne and the bacon cheeseburger, the quality was really poor. The chips were uncooked, the burger was black throughout and tasted very cheap and was not worth 14 pounds. The lasagne was worse than ready meal lasagnes. If the food was better would be a real gemParking: Loads of free parking
We are stayed locally and it was suggested we try here for food, and we are so glad we did. The food was great. Staff were friendly and accommodating and the venue is welcoming and quirky. Right up our street!!
Children love the garden. Very welcoming.
Evening meal with family members visiting Hereford and staying nearby. Chosen bc it's dog friendly and had a good rep in past however I was so embarrassed, as this was a disaster from start to end and not a good representation of what's on offer in The Shire. The food was really very basic with limited options and the service was like Fawlty towers. Do not recommend at all.No menus given to start with when waiter actually surfaces asks are we ready to order... well we haven't been given a menu ? ...a very long wait at bar in meantime, then a horrendous wait for food which did result in complimentary drinks but wrong drinks brought two times. Food was not good. Wine options bizarre. Then no tea or coffee available until they go to see if they have a kettle....and the waiter hadn't put food on the tab so a kerfuffle when it comes to leaving.Avoid
We came for afternoon tea on a SaturdayThe staff were all warm, friendly and welcomingAfternoon tea is £13 a head, and the portion sizes were very generous!Secret Garden is dog friendly ?
Absolute bargain meal, £10 for burger and a pint!! Burgers come fully loaded with a side of chips! The location is lovely and the staff was great.
Lovely cosy friendly pub will be going for a meal
Booked a table for 4pm. Ordered drinks at the bar. The white wine was room temp. Went through the menu and placed our order for burgers and a curry. 5 mins later told no burgers available, and no curry! How do you take bookings but not have the food on your menu! Unbelievable!Won’t be returning.
New ownership trying to make a quick buck. Took kids to visit the Grinch and what an absolute disaster. The Grinches nose was falling off throughout, the kids were given birthday gift bags and we were served cold coffee (could have been tea or nettlewater) from an urn. The pub itself has unbelievable potential but the Grinch experience they should be offering everyone their money back.
"Meet the Grinch" more like the new management want to make as much money as possible. The worst £30 (two children) I've spent to date. Allowing more people to book than you have space for is also shameful, having to sit in the garden in December without heaters or a gazebo?! The Christmas gift (if you can call it that) are in happy birthday bags. Lots of unhappy customers today, and people leaving without the children having the meal which was included in the price. Tea and coffee available which wasn't even warm and so unbelievably weak - another example of wanting to make as much money as possible.Awful experience - we will not be returning. Such a shame as we used to be regular customers.
Great venue, very clean, well-decorated.I attended their fortnightly open mic night. A varied and line-up of talent and a super atmosphere.
Restaurantji Recommends
We attended an event to meet the Grinch on the 16th December.Our little one was really looking forward to it but sadly it was a complete shambles.On arrival staff were friendly but clueless to what the itinerary was. We were got told to go outside where everyone else was queuing.My little one loved meeting the grinch, I did feel for him as he had a wardrobe malfunction, he apologised as his nose kept coming off due to him having a cold. I do feel the setting could have been abit better.Also the decoration efforts were mediocre at best with two onions being deemed sufficient.There was no seating inside so we had to sit outside in the cold.I did ask staff if there were any more options in the way of seating and they kindly brought out some deckchairs.This wasn’t satisfactory for a children’s event knowing our little one was to have breakfast included in the price.At this point we had had enough and left by 10.45am, we went on to enjoy a breakfast at another independent establishment.
Was blown away by the friendly and efficient service. As if that wasn't enough the food was superb. I have eaten here a number of times and it never disappoints.
Staff are absolutely brilliant, top notch service and drinks all served with a smile. only thing that can fault this countryside pub is the fact that there is no other locations closer to town. Absolutely brilliant overall experience, once again staff were brilliant, i believe their names were Molly and Maisie. they received a hefty tip. Chicken curry is the best thing on the menu. Well done the not so secret gardens, will be returning.Wheelchair accessibility: there’s a rap outside the front door, easy access
Called past for Sunday lunch. Settled down in the snug four of us and the dog. Lovely log burner running. Very friendly staff and the best Sunday lunch I've had for a long time. Chatting to the chap in charge it appears the pub is being run by the wobbly beer company, selling their excellent beer.We will be back soon. Thanks very much.Parking: Parking just outside the main entrance.
Can’t fault the staff, venue or location, all pleasant. We had the lasagne and the bacon cheeseburger, the quality was really poor. The chips were uncooked, the burger was black throughout and tasted very cheap and was not worth 14 pounds. The lasagne was worse than ready meal lasagnes. If the food was better would be a real gemParking: Loads of free parking