Been here twice, food is good, service is what makes it though. Staff always happy to serve and the owner always takes time out at end to check if we were satisfied.
Sbfc 1996
Great service, great food I would definitely recommend
Chris Ward
Seems like the have a new chef because the food has improved recently very tasty, when collecting the food the man is always friendly and
Paul Garrett
Recommend by friends, service very slow but manager explained very short staffed.Food, starters and mains were very good, lager cold and bottle of wine chilled, staff pleasant, although under pressure.
John A
Went with a small group, we are planning a charity fundraising night here in the New Year. Charming staff, brilliant service, really delicious and well presented food and excellent value! I really enjoyed my shashlik chicken. No wonder they achieve accolades! Looking forward to going back ?
Sarah Cookman
Love this place, super friendly staff, fresh, tasty, varied menu.A joy to come in, unwind and enjoy a really good curry experience.
Robert Jones
One of the best Tandoori Mixed Grills I've ever had. Will definitely be ordering again.
Jane Craig
Service was absolutely dreadful, bar staff didn't have a clue that they were doing, wrong dishes got delivered and food was extremely bland with no spice at all. Wouldn't be in a hurry to return.
therichastill
I was in the area and felt hungry so I decided to visit the Chilli Lounge. I walked in and there were no staff about. Eventually a waiter signalled to me that he would be with me. He escorted me to a table and said he would get me a menu. He was keen to try and get me a drink but I said I wanted to order some food. Shortly afterwards another waiter came over with an electronic tablet to take my order but he could not get it to work so he went and got a pad and a pen. Sometimes technology is not always better ;) I ordered my food and it arrived. It was excellent and really tasty. The staff were very friendly and polite. Had it not been for the wait to order I would have given 5 stars.
Sree
Absolutely terrible food. Tasteless and bland. Would not order again.
Great food and service to our group of 9 last night, thank you.
Ian M
We have been eating in the Chilli Lounge since it was taken over by the present owners Abbas and Manek. We have eaten in all of the 5 Indian/Bangladeshi restaurants in Baldock and, now and again, try the others. The quality and value of the Chilli Lounge remains unsurpassed. The Chilli Lounge takes a real pride in serving freshly prepared authentic food and sometimes this results in a wait. I have to say, though, over the last few weeks, service has been quicker, despite the restaurant becoming busier. The delay doesn't really bother us too much, since we enjoy making the most of the evening and don't want to be in and out in an hour. Other restaurants bring the food straight out, an indication that the sauces are all mass prepared in advance. If we're in a hurry, we'll get fish n chips. : ) We love the atmosphere, the restaurant is in one of the older, traditional buildings in Baldock, and the features have been highlighted rather than hidden. Staff wear red and black, reflecting the 'chilli' theme and there are red chairs and white tablecloths. Service is always friendly and we enjoy talking to the staff when they are less busy. You really can learn a lot about the food and culture if you want to. So, highly recommended. : )
Nelgumford
Before I get into the things that they did which REALLY annoyed me, I should say that my actual dinner was really nice. Before we got to the main course though, they suggested poppadoms and then REALLY suggested that we have two each. We agreed to two each. They brought us twenty, between the eight of us – rather than sixteen. These were all charged, with an additional chutney charge, which came to a pound each. It was not a lot of chutney – just a row of square pots like you might get plastic cacti in, if shopping in a famous Scandinavian retailer – and certainly not enough for that many poppadoms. Rather than use the time of the poppadom kerfuffle to prepare our meals, they only took our orders after we had finished the poppadoms. I ordered the chicken tikka masala, which is available in mild or medium. I emphasized three times that I wanted it in the medium setting but he would not acknowledge my point. I don't know which it came in, but it was really nice. The naan would also have been nice, had they not cut it in four. They might not know that I like my food served whole but that is REALLY important to me and their cutting it in four spoiled it for me. It was also a nice touch that they offered complimentary drinks at the end but we all declined them. I might go back, because the actual dinner was really nice and I liked that it ended with waffer thin mints, but I would be a lot more specific with my ordering than I should need to be.
Jerome Green
It was amazing food. The staff are warm and friendly.
joannesS6259SX
Terrible ….. have now been waiting over one hour 45 mins for a take away. Have rung up twice and each time told 5 mins. Still no food they clearly have forgotten us. Very very bad service
Been here twice, food is good, service is what makes it though. Staff always happy to serve and the owner always takes time out at end to check if we were satisfied.
Great service, great food I would definitely recommend
Seems like the have a new chef because the food has improved recently very tasty, when collecting the food the man is always friendly and
Recommend by friends, service very slow but manager explained very short staffed.Food, starters and mains were very good, lager cold and bottle of wine chilled, staff pleasant, although under pressure.
Went with a small group, we are planning a charity fundraising night here in the New Year. Charming staff, brilliant service, really delicious and well presented food and excellent value! I really enjoyed my shashlik chicken. No wonder they achieve accolades! Looking forward to going back ?
Love this place, super friendly staff, fresh, tasty, varied menu.A joy to come in, unwind and enjoy a really good curry experience.
One of the best Tandoori Mixed Grills I've ever had. Will definitely be ordering again.
Service was absolutely dreadful, bar staff didn't have a clue that they were doing, wrong dishes got delivered and food was extremely bland with no spice at all. Wouldn't be in a hurry to return.
I was in the area and felt hungry so I decided to visit the Chilli Lounge. I walked in and there were no staff about. Eventually a waiter signalled to me that he would be with me. He escorted me to a table and said he would get me a menu. He was keen to try and get me a drink but I said I wanted to order some food. Shortly afterwards another waiter came over with an electronic tablet to take my order but he could not get it to work so he went and got a pad and a pen. Sometimes technology is not always better ;) I ordered my food and it arrived. It was excellent and really tasty. The staff were very friendly and polite. Had it not been for the wait to order I would have given 5 stars.
Absolutely terrible food. Tasteless and bland. Would not order again.
Restaurantji Recommends
Great food and service to our group of 9 last night, thank you.
We have been eating in the Chilli Lounge since it was taken over by the present owners Abbas and Manek. We have eaten in all of the 5 Indian/Bangladeshi restaurants in Baldock and, now and again, try the others. The quality and value of the Chilli Lounge remains unsurpassed. The Chilli Lounge takes a real pride in serving freshly prepared authentic food and sometimes this results in a wait. I have to say, though, over the last few weeks, service has been quicker, despite the restaurant becoming busier. The delay doesn't really bother us too much, since we enjoy making the most of the evening and don't want to be in and out in an hour. Other restaurants bring the food straight out, an indication that the sauces are all mass prepared in advance. If we're in a hurry, we'll get fish n chips. : ) We love the atmosphere, the restaurant is in one of the older, traditional buildings in Baldock, and the features have been highlighted rather than hidden. Staff wear red and black, reflecting the 'chilli' theme and there are red chairs and white tablecloths. Service is always friendly and we enjoy talking to the staff when they are less busy. You really can learn a lot about the food and culture if you want to. So, highly recommended. : )
Before I get into the things that they did which REALLY annoyed me, I should say that my actual dinner was really nice. Before we got to the main course though, they suggested poppadoms and then REALLY suggested that we have two each. We agreed to two each. They brought us twenty, between the eight of us – rather than sixteen. These were all charged, with an additional chutney charge, which came to a pound each. It was not a lot of chutney – just a row of square pots like you might get plastic cacti in, if shopping in a famous Scandinavian retailer – and certainly not enough for that many poppadoms. Rather than use the time of the poppadom kerfuffle to prepare our meals, they only took our orders after we had finished the poppadoms. I ordered the chicken tikka masala, which is available in mild or medium. I emphasized three times that I wanted it in the medium setting but he would not acknowledge my point. I don't know which it came in, but it was really nice. The naan would also have been nice, had they not cut it in four. They might not know that I like my food served whole but that is REALLY important to me and their cutting it in four spoiled it for me. It was also a nice touch that they offered complimentary drinks at the end but we all declined them. I might go back, because the actual dinner was really nice and I liked that it ended with waffer thin mints, but I would be a lot more specific with my ordering than I should need to be.
It was amazing food. The staff are warm and friendly.
Terrible ….. have now been waiting over one hour 45 mins for a take away. Have rung up twice and each time told 5 mins. Still no food they clearly have forgotten us. Very very bad service