DDADDDDY and THE house and you had the right IS the only
Passport58527
Just been served the most disgusting oak flat white, tasted more of detergent than coffee. Returned the coffee to the server to which I got a blank reply and no apology or offering of a replacement. In such a competitive high street you’d think the coffee and staff training would be better. Won’t be returning to Costa again.
Angela D
Went in for coffee, at 3.45 no staff on duty, server was sullen, coffee was awful, other person hovering and most seats blocked off. Customers came in after us being told we close at 5 Staff didn’t want to be there. Not good advert fir Costs
Stefania Nitu
Love this place. Very pleasant staff and grate coffee ☕️
Google user
Terrible! We decided to pop in with our dog for coffee and snacks after my husband had a nasty fall on the canal towpath and was feeling cold. We were shocked to be told that dogs weren't allowed as we've been in Costa coffee shops previously with our dog. The woman serving my husband got our order wrong three times! Reluctantly, especially as we were seeking warmth and a comfortable seat after my husband's fall, sat outside on uncomfortable seating and rushed our coffee and food because we were cold. We met other dog owners sitting outside who told us that they had been going inside with their dogs for years and now forced to sit outside in the cold will seek out dog friendly cafes to continue their regular cafe visits.
Janet Peck
Terrible! We decided to pop in with our dog for coffee and snacks after my husband had a nasty fall on the canal towpath and was feeling cold. We were shocked to be told that dogs weren't allowed as we've been in Costa coffee shops previously with our dog. The woman serving my husband got our order wrong three times! Reluctantly, especially as we were seeking warmth and a comfortable seat after my husband's fall, sat outside on uncomfortable seating and rushed our coffee and food because we were cold. We met other dog owners sitting outside who told us that they had been going inside with their dogs for years and now forced to sit outside in the cold will seek out dog friendly cafes to continue their regular cafe visits.
Miroslav Bosansky
I like their coffee, but it's too expensive after the latest price increase
autumnlill03
me and my friend sat in costa next to tesco and we were sat at the back just quietly eating our food and a worker over the age of 65 came up to us and started harassing us. also throwing hateful speech at us this made us very uncomfortable and ruin our day as we were having a good day we have always done this and this is the first time we have been harassed like this. it has hurt pur feelings and made us feel very upset. you have just lost 2 customers. we will not be coming back unless this lady gets what she deserves this is so horrible and she needs to be disciplined / fired
Miffy Miffy
Excellent service from smiling cute blonde guy..I am a regular and have never had a bad coffee or bad service..I would like to point out to those who have posted negative comments about the staff is that if you are polite they will be the same back... you too would feel demoralised if basic etiquette of please and thank you were not given to you...Stop with the negativity!Joe, Jake, Alison and April to name a few are all great people ? ?
Will Nuttycombe
Friendly positive staff, good coffee and biscuits. Great place to meet and chat.
Very bad customer service from the blonde guy with the glasses. I came to place a big order on Sunday 7th around 11 am and the guy seem very moody while he took my order and even am not finished with my order yet, he told me the price to pay without asking is that everything? I understand that it is busy at the time but he should be more professional while working.
Howard Campbell
Appalling service by the older lady with blond hair, & younger chap with glasses. They came across with complete lack of interest. They should be more welcoming and not just their until the place closes.
Pamela Holland
Usual Costa selections, I had a Fajita and a coffee which were both good.
DDADDDDY and THE house and you had the right IS the only
Just been served the most disgusting oak flat white, tasted more of detergent than coffee. Returned the coffee to the server to which I got a blank reply and no apology or offering of a replacement. In such a competitive high street you’d think the coffee and staff training would be better. Won’t be returning to Costa again.
Went in for coffee, at 3.45 no staff on duty, server was sullen, coffee was awful, other person hovering and most seats blocked off. Customers came in after us being told we close at 5 Staff didn’t want to be there. Not good advert fir Costs
Love this place. Very pleasant staff and grate coffee ☕️
Terrible! We decided to pop in with our dog for coffee and snacks after my husband had a nasty fall on the canal towpath and was feeling cold. We were shocked to be told that dogs weren't allowed as we've been in Costa coffee shops previously with our dog. The woman serving my husband got our order wrong three times! Reluctantly, especially as we were seeking warmth and a comfortable seat after my husband's fall, sat outside on uncomfortable seating and rushed our coffee and food because we were cold. We met other dog owners sitting outside who told us that they had been going inside with their dogs for years and now forced to sit outside in the cold will seek out dog friendly cafes to continue their regular cafe visits.
Terrible! We decided to pop in with our dog for coffee and snacks after my husband had a nasty fall on the canal towpath and was feeling cold. We were shocked to be told that dogs weren't allowed as we've been in Costa coffee shops previously with our dog. The woman serving my husband got our order wrong three times! Reluctantly, especially as we were seeking warmth and a comfortable seat after my husband's fall, sat outside on uncomfortable seating and rushed our coffee and food because we were cold. We met other dog owners sitting outside who told us that they had been going inside with their dogs for years and now forced to sit outside in the cold will seek out dog friendly cafes to continue their regular cafe visits.
I like their coffee, but it's too expensive after the latest price increase
me and my friend sat in costa next to tesco and we were sat at the back just quietly eating our food and a worker over the age of 65 came up to us and started harassing us. also throwing hateful speech at us this made us very uncomfortable and ruin our day as we were having a good day we have always done this and this is the first time we have been harassed like this. it has hurt pur feelings and made us feel very upset. you have just lost 2 customers. we will not be coming back unless this lady gets what she deserves this is so horrible and she needs to be disciplined / fired
Excellent service from smiling cute blonde guy..I am a regular and have never had a bad coffee or bad service..I would like to point out to those who have posted negative comments about the staff is that if you are polite they will be the same back... you too would feel demoralised if basic etiquette of please and thank you were not given to you...Stop with the negativity!Joe, Jake, Alison and April to name a few are all great people ? ?
Friendly positive staff, good coffee and biscuits. Great place to meet and chat.
Restaurantji Recommends
Very bad customer service from the blonde guy with the glasses. I came to place a big order on Sunday 7th around 11 am and the guy seem very moody while he took my order and even am not finished with my order yet, he told me the price to pay without asking is that everything? I understand that it is busy at the time but he should be more professional while working.
Appalling service by the older lady with blond hair, & younger chap with glasses. They came across with complete lack of interest. They should be more welcoming and not just their until the place closes.
Usual Costa selections, I had a Fajita and a coffee which were both good.
Staff were friendly but seemed very tired
Extremely rude older lady here.