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Costa Coffee

Cafe, Coffee Shops

Hours:
300 High Street, Berkhamsted
0333 003 5883

Takeaway/Delivery Options

Reviews for Costa Coffee

Excellent service from smiling cute blonde guy..I am a regular and have never had a bad coffee or bad service..I would like to point out to those who have posted negative comments about the staff is that if you are polite they will be the same back... you too would feel demoralised if basic etiquette of please and thank you were not given to you...Stop with the negativity!Joe, Jake, Alison and April to name a few are all great people ? ?

The manageress is superb, and some of the staff are great, like Daniel, also the new guy with the curly hair (doesn’t wear a name badge) but there are some that have no right to be customer facing. They appear not to care about service or making great coffee. Staff training could be massively improved and not on paying customers. Minimum 2 week intense training off site maybe?? Oh, and the scanner for the loyalty card is very hit and miss. Get a new scanner for goodness sake.

I really hope this reaches Dan or Daniels manager, I spilt my coffee all over myself and he was the most attentive worker Iv ever come across in Costa across the country. He came and changed my chair offered help and also offered a replacement for the one I had spilt. It made my quite embarrassing experience a not so embarrassing one and he made my day. Thankyou very much Dan!

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Opening times

Monday 08:00 - 16:00
Tuesday 08:00 - 16:00
Wednesday 08:00 - 16:00
Thursday 08:00 - 16:00
Friday 08:00 - 16:00
Saturday 08:00 - 16:00
Sunday 08:00 - 16:00