We ordered Capuchino and Americano (winter blend). Dissapointed with taste. No coffee flavour. Americano tasted like hot water. Capuchino didn't taste well either.Disinterested staff.
mjohno11
This place is the worst coffee shop in Harpenden. It doesn't look like it has been cleaned for months. Inside the window ledges are filthy and trays are not removed from tables promptly so customers have to use messy tables. Dogs are allowed and 5 were inside, which is unhygenic where food is served. One dog kept yapping and the owner didn't seem to bother stopping it. Outside there are large wheeled waste bins one of which was so full the lid was open. Tables and chairs are located beside the bins, not a nice customer experience.
Kim
I waited in the queue for about 5 mins whilst someone was being served and another waiting. The person being served left leaving myself and 1 other. Then someone else came in and stood next to the lady being served. She then left and despite me being in the queue fir sometime I was ignored whilst the other person got served. There were 3 oeople on shift, 1 doing paperwork on the counter, 1 filling up cups and 1 serving but they all failed to see me. Not great service at all. The coffee isn't great and decor a little dated. There are other coffee shops in town, including speciality and will go to these places in future. They do have a good amount of seating out the front and are dog friendly
Kim M
I waited in the queue for about 5 mins whilst someone was being served and another waiting. The person being served left leaving myself and 1 other. Then someone else came in and stood next to the lady being served. She then left and despite me being in the queue fir sometime I was ignored whilst the other person got served. There were 3 oeople on shift, 1 doing paperwork on the counter, 1 filling up cups and 1 serving but they all failed to see me. Not great service at all. The coffee isn't great and decor a little dated. There are other coffee shops in town, including speciality and will go to these places in future. They do have a good amount of seating out the front and are dog friendly
Elizabeth Blacker
Really disappointed in this place now. Went in for two luxury caramel lattes and an espresso and caramel frappe. No caramel sauce on the luxury lattes and the frappe was warm and barely blended. It had already separated when it was put in the cup holder. Definitely not worth the price. Please train your staff better. You use to be so good!
Neil G
The place was always ok-ish, been going there on & off for 3 odd years. Location is good (free parking nearby for 1h) and so is the coffee and cakes but service is below average, the place is scruffy but now there are 3 commercial size waste bins, along the Nero & The George divide, which a third of the tables and chairs are now positioned next to! Won't be going back, its like siting in a rubbish dump.
Martyn Fisher
Good location with outdoor seating so you can enjoy a coffee while watching the world go by.
Trevor Horton
A delicious Flat White - good intensity and a long lasting flavour ... Delicious
Spencer F
Great coffee but wish the bins weren’t always overflowing into the seating area!
Almira BL
Caffè Nero coffee is my favourite coffee of the chain coffee brands. Love the coffee! Love the cakes! Lots of choices for food. Appreciate the rewards program because they do not go out of date. Just a nice relaxed, comfortable ambiance here in the Harpenden branch. Good, friendly, prompt service. Bright coffee shop with windows which let in a lot of light. Got a good busy coffee shop buzz going. Could do with improvements in tidiness though thank you.
A really good example of Caffe Nero, the staff are so friendly, food and coffee is fabulous and dog friendly too!
William Kentish Barnes
Cafe Nero charge quite a premium for their drinks. Despite the staff being friendly at this store, I used to enjoy cafe Nero but now can get a better coffee at home.
Kelly Stewart
Lovely staff. Always smiling and coffee always bang on
Brian Butcher
Love Caffè Nero Harpenden, very popular especially around 7am when I would normally visit. Cleanliness could be improved. The outside area with red bins plus 4 plastic bins is awful. Leaves fallen from trees two months ago and are still left there rotting.The whole are needs tidying, jet washing on regular basis. More frequent rubbish collections so there would be less bins in view. New manageress has started maybe will see some changes, it needs to happen sooner rather than later.Brian Butcher.21/1/23
Hannah McLaughlin
The drinks are cheaper than Costa but it is so noisy it wad hard to have a conversation
We ordered Capuchino and Americano (winter blend). Dissapointed with taste. No coffee flavour. Americano tasted like hot water. Capuchino didn't taste well either.Disinterested staff.
This place is the worst coffee shop in Harpenden. It doesn't look like it has been cleaned for months. Inside the window ledges are filthy and trays are not removed from tables promptly so customers have to use messy tables. Dogs are allowed and 5 were inside, which is unhygenic where food is served. One dog kept yapping and the owner didn't seem to bother stopping it. Outside there are large wheeled waste bins one of which was so full the lid was open. Tables and chairs are located beside the bins, not a nice customer experience.
I waited in the queue for about 5 mins whilst someone was being served and another waiting. The person being served left leaving myself and 1 other. Then someone else came in and stood next to the lady being served. She then left and despite me being in the queue fir sometime I was ignored whilst the other person got served. There were 3 oeople on shift, 1 doing paperwork on the counter, 1 filling up cups and 1 serving but they all failed to see me. Not great service at all. The coffee isn't great and decor a little dated. There are other coffee shops in town, including speciality and will go to these places in future. They do have a good amount of seating out the front and are dog friendly
I waited in the queue for about 5 mins whilst someone was being served and another waiting. The person being served left leaving myself and 1 other. Then someone else came in and stood next to the lady being served. She then left and despite me being in the queue fir sometime I was ignored whilst the other person got served. There were 3 oeople on shift, 1 doing paperwork on the counter, 1 filling up cups and 1 serving but they all failed to see me. Not great service at all. The coffee isn't great and decor a little dated. There are other coffee shops in town, including speciality and will go to these places in future. They do have a good amount of seating out the front and are dog friendly
Really disappointed in this place now. Went in for two luxury caramel lattes and an espresso and caramel frappe. No caramel sauce on the luxury lattes and the frappe was warm and barely blended. It had already separated when it was put in the cup holder. Definitely not worth the price. Please train your staff better. You use to be so good!
The place was always ok-ish, been going there on & off for 3 odd years. Location is good (free parking nearby for 1h) and so is the coffee and cakes but service is below average, the place is scruffy but now there are 3 commercial size waste bins, along the Nero & The George divide, which a third of the tables and chairs are now positioned next to! Won't be going back, its like siting in a rubbish dump.
Good location with outdoor seating so you can enjoy a coffee while watching the world go by.
A delicious Flat White - good intensity and a long lasting flavour ... Delicious
Great coffee but wish the bins weren’t always overflowing into the seating area!
Caffè Nero coffee is my favourite coffee of the chain coffee brands. Love the coffee! Love the cakes! Lots of choices for food. Appreciate the rewards program because they do not go out of date. Just a nice relaxed, comfortable ambiance here in the Harpenden branch. Good, friendly, prompt service. Bright coffee shop with windows which let in a lot of light. Got a good busy coffee shop buzz going. Could do with improvements in tidiness though thank you.
Restaurantji Recommends
A really good example of Caffe Nero, the staff are so friendly, food and coffee is fabulous and dog friendly too!
Cafe Nero charge quite a premium for their drinks. Despite the staff being friendly at this store, I used to enjoy cafe Nero but now can get a better coffee at home.
Lovely staff. Always smiling and coffee always bang on
Love Caffè Nero Harpenden, very popular especially around 7am when I would normally visit. Cleanliness could be improved. The outside area with red bins plus 4 plastic bins is awful. Leaves fallen from trees two months ago and are still left there rotting.The whole are needs tidying, jet washing on regular basis. More frequent rubbish collections so there would be less bins in view. New manageress has started maybe will see some changes, it needs to happen sooner rather than later.Brian Butcher.21/1/23
The drinks are cheaper than Costa but it is so noisy it wad hard to have a conversation