Premier Inn Hemel Hempstead West hotel

A41 Service Area, Bourne End, Hemel Hempstead
0333 003 1721

Recent Reviews

Stephen Pidwell

Very comfortable room.

Kevin Pocock (Pokey)

A little out of the way but well worth finding, the staff were absolutely fabulous they couldn't do enough to make us feel welcome and the food was great both breakfast and evening mealRooms: The rooms are very spacious and comfortable with a good size television and tin coffee making facilities the bed however was extremely largeFood & drinks: There is a bar here and an in hotel restaurant that serves excellent food breakfast came piping hot and it was cooked to order not like some restaurants where it's cooked and puts on hot trays buffet Style

Sarah

It was a quick stay over and didn’t have much time to spend in the hotel but it was good for the little bit of time spent.Rooms: Was too hot in the night, the fan wasn’t working ?

Maggie Crooke

Room clean, bed very comfy as usual. We had a room not directly overlooking the busy road so slept well.Always a fan of Premier Inn - great breakfast too!

Rob Srednaz

Staff where very nice friendly and helpful but the room was a bit tired and a bit smelly (Musty)

Russell Lawton

Lovely staff, clean room and good food.

Paul Groves

Very good place Andy the chef great food and cooks it to how you like it.Aireen very cheerfull willing to help no matter what ?

stephen smith

Staff all friendly and helpful inRooms: Comfortable, practical

jake Wright

Was a great stay have been here for a number of weeks with work. The staff are always friendly and welcoming. The food if spot on.

Dusty M

Overnight stay was lovely. Helpful and friendly staff.

AndreaSanchez01

Decided to book a room very last minute as I was in the area and was pleasantly surprised with my experience as I’ve never stayed at this premier inn before. Really lovely reception at the front desk, Hollie in particular was absolutely so lovely and easy to talk to! Nilima and Aireen were very helpful as well. Room was clean. I would definitely go back again if I was ever in the area.

Sam Doidge

Staff could not explain why there was a difference in the price of the rooms we had paid for originally. Apparently we had paid a deposit but the invoice stated that it was the full room rate. Also multiple plugs missing in room 9. Not responded to my complaint throughtheir customer services toiRooms: Bog standard with limited plugs. Not helpful if you have devices that need to be plugged in.

TOMCAT PARQUE LA REINA.

The welcome we received upon arrival was nothing but...Room with a very strong smell of smoke, carpets not hoovered.It was just a night stop, and that's enough.

Helen Mustoe

Just had a lovely stay at this Premier Inn rooms very clean and comfortable breakfast was delicious and all the staff were wonderful particularly Aireen and Andreea who went out of their way to make sure everyone's stay was a experience! Thank you so much!

Julian Tether

Bed seems fine, but it wont matter as I'm out on the lash tonight ?

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