Fantastic coffee shop! Really friendly and helpful staff. Great at advising regarding allergies. Great tasting coffee and food.
Babsonboy DeeGaymer
Great customer service, high quality coffee and lovely ambiance .
val eyckmans
Lovely coffee and cakes. Need to clear the tables more.
warwick gray
Service is great in here, staff seem to know their regulars and have a nice relationship going. They are very welcoming and friendly to all and the coffee is very good too. The layout of the place is a bit compromised, not particularly relaxing but it's quite small inside...
Lucas Sanchez
The coffee its ok but, as we know,
Kr1sysue
absouloutley horrific! This place is disgusting. I wish I had taken a photo of my drink before I returned is as there was speckles of green on top of my drink. It is safe to assume that it was pieces of mould inside of the whipped cream which also appeared to be very watery. This is disgusting and I hate t think that if someone had whipped cream inside a hot chocolate or a non transparent cup they could've been drinking mould. When i reported this inceddent to staff they told me that they wouldn't use whipped cream until they got a new batch. Later anther customer complained meaning they used the same whipped cream. Absoloutley mortifying.
294rubyh
This place is f$cking disgraceful. Horrid atmosphere, rude workers and the abouloyte cherry in the cake is the awful drinks. The place is so run down it looks like my nans living room, my nan is not with us anymore. The workers litterly mumbled under their breath “bloody hell, not again” and gave me the same drink back as I could see behind the counter. I will insert photos it tastes like my 4 year olds dirty nappies. You will never catch me in there agin hope it goes out of business. Xx
Gail Skinner
Nero is normally my favourite coffee chain but the one in Hitchin is absolutely dreadful, save yourself a trip. I ordered a flat white and a pastry at around 9am. It wasn't particularly busy in there but the lady behind the counter was so rude, and literally chucking things round behind the counter. The pastry was stale definitely not fresh and the flat white, my gosh, I literally just left it on the table in the end, the milk wasn't steamed, the coffee tasted dire. Just don't waste your money on this one, worst experience of any paid for coffee in my life.
B Z
As an talian, I am passionate about a well made cappuccino...how was It? Terrible, the kind we know in Italy Is to avoid....a few mm of foam and the rest indigestible liquid
always a nice place for food and drinks. staff are friendly and helpful too :)
Abi M
For the most part a lovely coffee shop based in the centre of town, lovely location and great hand crafted drinks however I cannot say the same for one of the members of staff. We visit this shop on a regular basis and have encountered rude, dismissive and disrespectful behaviour from a lady named Amy/Aimee, highly recommend her position at the store gets looked into after the way she treats customers. As for the rest of the staff, great service and very friendly:)
AJ Lee
Great iced cherry latte coffee
Tracey McCann
Popped in for coffee with my Hubby & my Mum.
Emma Battersby
No hot chocolate or tiramisu cake. The two things we came in for =(
Fantastic coffee shop! Really friendly and helpful staff. Great at advising regarding allergies. Great tasting coffee and food.
Great customer service, high quality coffee and lovely ambiance .
Lovely coffee and cakes. Need to clear the tables more.
Service is great in here, staff seem to know their regulars and have a nice relationship going. They are very welcoming and friendly to all and the coffee is very good too. The layout of the place is a bit compromised, not particularly relaxing but it's quite small inside...
The coffee its ok but, as we know,
absouloutley horrific! This place is disgusting. I wish I had taken a photo of my drink before I returned is as there was speckles of green on top of my drink. It is safe to assume that it was pieces of mould inside of the whipped cream which also appeared to be very watery. This is disgusting and I hate t think that if someone had whipped cream inside a hot chocolate or a non transparent cup they could've been drinking mould. When i reported this inceddent to staff they told me that they wouldn't use whipped cream until they got a new batch. Later anther customer complained meaning they used the same whipped cream. Absoloutley mortifying.
This place is f$cking disgraceful. Horrid atmosphere, rude workers and the abouloyte cherry in the cake is the awful drinks. The place is so run down it looks like my nans living room, my nan is not with us anymore. The workers litterly mumbled under their breath “bloody hell, not again” and gave me the same drink back as I could see behind the counter. I will insert photos it tastes like my 4 year olds dirty nappies. You will never catch me in there agin hope it goes out of business. Xx
Nero is normally my favourite coffee chain but the one in Hitchin is absolutely dreadful, save yourself a trip. I ordered a flat white and a pastry at around 9am. It wasn't particularly busy in there but the lady behind the counter was so rude, and literally chucking things round behind the counter. The pastry was stale definitely not fresh and the flat white, my gosh, I literally just left it on the table in the end, the milk wasn't steamed, the coffee tasted dire. Just don't waste your money on this one, worst experience of any paid for coffee in my life.
As an talian, I am passionate about a well made cappuccino...how was It? Terrible, the kind we know in Italy Is to avoid....a few mm of foam and the rest indigestible liquid
Always great service and coffee always
Restaurantji Recommends
always a nice place for food and drinks. staff are friendly and helpful too :)
For the most part a lovely coffee shop based in the centre of town, lovely location and great hand crafted drinks however I cannot say the same for one of the members of staff. We visit this shop on a regular basis and have encountered rude, dismissive and disrespectful behaviour from a lady named Amy/Aimee, highly recommend her position at the store gets looked into after the way she treats customers. As for the rest of the staff, great service and very friendly:)
Great iced cherry latte coffee
Popped in for coffee with my Hubby & my Mum.
No hot chocolate or tiramisu cake. The two things we came in for =(