The Moon and Cross - JD Wetherspoon

104 High St, Waltham Cross
01992 700761

Recent Reviews

Danielle Chinn

To start our experience as soon as walking in there was an unpleasant smell that made us feel sick, we was then greeted with terrible customer service with terrible attitude, the dirty tables that we was told they cannot clean due to closing in 5 hours. They had asked for id for a Pepsi?? And then we had said you don’t need id for that they said they would kick us out at 9. They then had terrible attitude with the whole table and started shouting no more drinks for you. Then proceeded to take our tables off the Wetherspoons app.

Becky Chinn

Absolutely disgusting service today. First of all when I walked in it smelt like fish and wee it was horrible. Then we ordered food as a group if 12 and personally I got a coke and they got alcohol they was then asked for ID which is understandable. However I was then asked for ID for a coke?? Absolutely not the food was cold and chucked on the table when they brought it . They didn’t speak to us just chucked the food down and walked off. The restaurant pizza we ordered was on a wrap and cold. The chips were hard. The tables around us are dirty and have been for over an hour now, it then came to 21:00 and we was all asked for ID as people under 18 have to leave but there are babies running around?? another member of staff then came over with the same attitude demanding ID saying we will get chucked out. We then explained that the other member of staff was rude and to be honest the attitude was the exact same which was not suprising at all. They then removed our table of off table service and are now refusing to serve us . It’s their staff with the attitude quite funny if I do say so myself

S L E

Halloumi fries were dry and burnt looked more like floor tiles without even any sauce and the place looks like a health hazard. They treat us in here like lying delinquents.Clearly we aren’t all 12 yrs old.

natalie green

Never clean the tables everything is very sicky and dirty wouldn’t come here again

Lauren Chinn

Walked in straight away was a disgusting smell all tables filthy full of plates and glassesAbsolutely appalling service!!! Tables dirty, when asked to clean an attitudeAsked for id for a Pepsi when told they don’t require my id for a Pepsi I was told I’ll need to leave at 9 o’clock9 oclock comes and the man is straight over demanding id from 1 Person on our table of 12There attitude all evening was disgustingKids running the placePizza was disgusting , freezing cold

Ian Johnson

Went for a few beers and a meal. Beer was good, meal spot on. Had the steak.

Skippy Kangaroo

Warm, clean and value for money. The real ales on offer just now are superb!

Joanna

Nice and clean pub , nice staff , good food ?

Phil Drake

Had a nice few pints with by mate ?

Darren Clark

Good decent people. The food was pretty good and beer at affordable prices. Service with a smile.

Von Poop

Best 'Spoons we've eaten in, by some distance.Food cooked perfectly. Ham and chips & a Tikka Masala. Runny eggs with crunchy whites, curry substantial and well-presented.Best part was the service. Really 'on it' team that seemed to care. Tables cleaned straight after people left, very fast service with drinks turning up as soon as the app put down.Couldn't really ask for much more really, along with the usual good prices. (£2.50-ish for a pint of ice cold Stowford remains remarkable.)Very pleasantly surprised as wasn't expecting much at a busy time in Waltham Cross.

Nikolaos Charalambous

Floors sticky and tables not cleaned properly, should have been a warning of what was to come.Mixed grill was cold and Pizza was poor quality and under cooked. Unfortunately had to have the food returned.

david evans

Please stop cheating customers. The mythology surrounding 5% head on draft . Its a suggested way to serve a pint not the law. If a customer asks for a full pint ( no head ) please respect that.

Kayse Steffane

the attendants were quite rude, it seems like they don't like working, and they served us

No Name

Twice now I have had problems in this hole with traveller's. The last time we were asked to leave after they tried to fight my girlfriend over cigarettes they had taken from her. Don't expect the staff to ever back you in a situation like this they are too scared to side with you.

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