One of the worst KFC, never seen the tables clean to eat in.Also the chicken is not great as other branches.Service is also worst, for example they don’t provide you a drink in can for takeaway. Saying it is only for Uber and just eat, even you put pickup in Uber they don’t give u a can and the employees are so rude
Laura Mills
Ordered on Uber eats and forgot half the order, didn’t answer the phone and didn’t resolve anything.
Rob Bucksey
Ice cream soft serve on the menu for over 6 months but conveniently the machine is never in service. Clearly untrained lazy staff members which are poorly managed.Closing times seem to vary to what’s on the store window.Food goes out slow, quality of food for price now doesn’t match, lower in quality and higher in priceIf your not gonna bother cleaning the ice cream machine every night Atleast take it off your menu guysThere’s a certain level of service expected from places like this and shamefully that simply is miles away from where it should be.
Aimee-May Jarrett
Absolutely dreadful…. The last three times we have ordered they have forgotten something off our order. From the chips, to popcorn chicken to the actually fried chicken. It’s ridiculous!!! You try to call and no one ever picks up!!!
Jayshree Choytooa
Food missing especially kids meal. The child was very upset
Iúpùt Häśśäñ
Very bad experience there after my food come oily cold and disgusting
keira rajkumar
Went into kfc on St Albans road Watford and the manager was moaning at the staff. The lady who always has a smile working under pressure taking orders serving food and also being a cleaner cleaning the dining area. Still with a smile on her faceWell done ahika you done a good job and when I wanted to praise her to the manager he was busy and couldn’t take the time to see what I had to say. He sent other members of staff to ask me what I wanted but that is none of their business. I think the manger is totally rude but the lady that I mentioned above well done to you keep up the hard work.
Sheetal A
The food was fresh and I loved the service it was pretty quick. The manager of the store was very kind.
Sophia B
Had a uber eats order go completely wrong and the manager was really helpful and sorted it all out for me!
Excellent wow wonderful work and thank you for the great service and food. I love the food great work done by chef sumanth babu and good staff work
Sunshine11327688376
Food was very nice and the service was very fast. I have visited this restaurant lots of times and never got unsatisfied.
Russell E
There were only a couple of people in the store, but every single surface plus most of the floor was a mess with food crumbs, discarded wrappers and spilt drink/sauce. The food was underwhelming, and the pepsi was flat. I can't believe a brand as high profile as KFC can operate in such a slovenly fashion. Won't be going back unfortunately.
Pete Fletcher
Couldn’t organise a party in a brewery. Visited when not busy. Ordered via machine. Asked the lady behind the counter to ensure fresh fries. She locked blankly at me so I repeated the request. She replied in very broken English that fries are fresh.As we were waiting for our order she proceeded to put bags that were already sitting filled into the order. When I asked her to actually use fresh fries she rolled her eyes!!!Upon getting my food home she had also put the wrong sized sides in the bag forcing me to return.When I asked the same lady for the correct sides, she simply didn’t understand.Complete shambles. Shudder to think what they’d be like when there is loads of people!
Jeff Jones
Absolutely awful. Was supposed to be a fillet burger. Dried up 1/2 cm thick dried up chicken two flakes of lettuce and a teaspoon of mayonnaise. What's happened to this place does no one care anymore?
Absolutely rubbish wrong order every
One of the worst KFC, never seen the tables clean to eat in.Also the chicken is not great as other branches.Service is also worst, for example they don’t provide you a drink in can for takeaway. Saying it is only for Uber and just eat, even you put pickup in Uber they don’t give u a can and the employees are so rude
Ordered on Uber eats and forgot half the order, didn’t answer the phone and didn’t resolve anything.
Ice cream soft serve on the menu for over 6 months but conveniently the machine is never in service. Clearly untrained lazy staff members which are poorly managed.Closing times seem to vary to what’s on the store window.Food goes out slow, quality of food for price now doesn’t match, lower in quality and higher in priceIf your not gonna bother cleaning the ice cream machine every night Atleast take it off your menu guysThere’s a certain level of service expected from places like this and shamefully that simply is miles away from where it should be.
Absolutely dreadful…. The last three times we have ordered they have forgotten something off our order. From the chips, to popcorn chicken to the actually fried chicken. It’s ridiculous!!! You try to call and no one ever picks up!!!
Food missing especially kids meal. The child was very upset
Very bad experience there after my food come oily cold and disgusting
Went into kfc on St Albans road Watford and the manager was moaning at the staff. The lady who always has a smile working under pressure taking orders serving food and also being a cleaner cleaning the dining area. Still with a smile on her faceWell done ahika you done a good job and when I wanted to praise her to the manager he was busy and couldn’t take the time to see what I had to say. He sent other members of staff to ask me what I wanted but that is none of their business. I think the manger is totally rude but the lady that I mentioned above well done to you keep up the hard work.
The food was fresh and I loved the service it was pretty quick. The manager of the store was very kind.
Had a uber eats order go completely wrong and the manager was really helpful and sorted it all out for me!
Restaurantji Recommends
Excellent wow wonderful work and thank you for the great service and food. I love the food great work done by chef sumanth babu and good staff work
Food was very nice and the service was very fast. I have visited this restaurant lots of times and never got unsatisfied.
There were only a couple of people in the store, but every single surface plus most of the floor was a mess with food crumbs, discarded wrappers and spilt drink/sauce. The food was underwhelming, and the pepsi was flat. I can't believe a brand as high profile as KFC can operate in such a slovenly fashion. Won't be going back unfortunately.
Couldn’t organise a party in a brewery. Visited when not busy. Ordered via machine. Asked the lady behind the counter to ensure fresh fries. She locked blankly at me so I repeated the request. She replied in very broken English that fries are fresh.As we were waiting for our order she proceeded to put bags that were already sitting filled into the order. When I asked her to actually use fresh fries she rolled her eyes!!!Upon getting my food home she had also put the wrong sized sides in the bag forcing me to return.When I asked the same lady for the correct sides, she simply didn’t understand.Complete shambles. Shudder to think what they’d be like when there is loads of people!
Absolutely awful. Was supposed to be a fillet burger. Dried up 1/2 cm thick dried up chicken two flakes of lettuce and a teaspoon of mayonnaise. What's happened to this place does no one care anymore?