I came recently with my friends and we were all excited to have some good desserts.Unfortunately, all the drinks came separately and after long time and the cakes were worse than I thought. Services was 0…..ohhhh I forgot to mention that they served me both cappuccino and a tea without a spoon…
Burt Burtytron
Food was good and staff were nice but it wasn't particularly clean, even the menus were very sticky to touch. Booths chairs and tables were torn and damaged and the decor was falling off and taped up in
Ionut Ghita
Sweet pancakes and waffles and very good ice cream. The service is very good quality. Thank
ionutg465
I was today in store,good service and staff very friendly,my son was very happy with his waffle. I recommend,best place for desert.
Alice U
Hands down the worst customer experience I’ve ever witnessed. Clearly being run by children who couldn’t care less about the place. We came in for some dessert and the staff actually moved away and avoided eye contact which was a very strange “greeting” I then asked if we were okay to go and sit upstairs to which they replied “yes”. We picked out a sundae and a guy told us there was no ice cream, no explanation offered, were they out of every single flavour on offer, surely not!? Was the whippy machine not working? At this point we decided we were going to give it a miss as we felt very unwelcome. When we left there was no apology, no communication not even a good bye just blank stares from 4 “workers”. I never leave reviews but this was so poor it needed to be documented.
iswarya thunuguntla
I ordered brownie mess for take away but in menu it comes with brownie peices, strawberries and ice cream scoop. Even though there is no one in the shop they missed my ice cream in box.
Diane Winn
Ordered through a delivery service. Part of the order missing. Can't contact restaurant. Number not available.dont think the phone has ever worked. Ended up going down to kaspas. Was told it does happen. Not eveytime you order. Won't be going or using again.
Amy Garske
Went in with my son for a birthday treat. We where the only people in there initially lady downstairs was welcoming and said hello but after that service was rubbish.Once upstairs the guy who took our order was really offish and there was no hello or greeting at all. I gave him my order and he huffed and puffed like I was being a pain. I didn't order anything unusual just 2 desserts and a milkshake and coke. Honestly most offish customer services. Our order arrived missing the coke so I went down and asked for that again no communication. Food was edible but not worth money especially with such poor customer service.I wouldn't ever go again.
Vasilka Kazakova
The workers are very bad they bought us the icecream it was melted all over the plate,the tables were extremely dirty and there was no clean table for us to sit on the hygiene level was 0 but otherwise the icecream were very delicious.Thank you
Eve Defeu
Came here on Tuesday with my little sister. The young lad working upstairs with the grey ish cap was so helpful, kind and lovely. Will be returning thanks to his amazing customer service. Great food.
Ordered from here a few times through delivery companys and something's always missing or wrong, twice now waffles have just been left out of the order. When you try to phone to find out why stuff is missing the number is incorrect and there is no way to contact the store.
Aminoes10
Poor service which was very slow. They also forgot part of our order and desserts were very basic and not that great. With dessert arriving at different times.They also ran out of tea bags and had to go get some from a different shop in town which took about 20 minutes not only this but they then forgot to bring both teas and only gave us one.
Callum Tingey
this place didn’t even serve us our MILKSHAKES for 45minutes! on top of that they asked for a tip? never coming back
Cristina Jaeger
Don’t order the cookie dough…it is very small and misleading from the menu. Very dissatisfied with the presentation. The waffle is the triple of the size, better in flavour and same price.
milind kumar
Yummy ice cream and friendly staff. Tried the ice cream nachos and it was very tasty.
I came recently with my friends and we were all excited to have some good desserts.Unfortunately, all the drinks came separately and after long time and the cakes were worse than I thought. Services was 0…..ohhhh I forgot to mention that they served me both cappuccino and a tea without a spoon…
Food was good and staff were nice but it wasn't particularly clean, even the menus were very sticky to touch. Booths chairs and tables were torn and damaged and the decor was falling off and taped up in
Sweet pancakes and waffles and very good ice cream. The service is very good quality. Thank
I was today in store,good service and staff very friendly,my son was very happy with his waffle. I recommend,best place for desert.
Hands down the worst customer experience I’ve ever witnessed. Clearly being run by children who couldn’t care less about the place. We came in for some dessert and the staff actually moved away and avoided eye contact which was a very strange “greeting” I then asked if we were okay to go and sit upstairs to which they replied “yes”. We picked out a sundae and a guy told us there was no ice cream, no explanation offered, were they out of every single flavour on offer, surely not!? Was the whippy machine not working? At this point we decided we were going to give it a miss as we felt very unwelcome. When we left there was no apology, no communication not even a good bye just blank stares from 4 “workers”. I never leave reviews but this was so poor it needed to be documented.
I ordered brownie mess for take away but in menu it comes with brownie peices, strawberries and ice cream scoop. Even though there is no one in the shop they missed my ice cream in box.
Ordered through a delivery service. Part of the order missing. Can't contact restaurant. Number not available.dont think the phone has ever worked. Ended up going down to kaspas. Was told it does happen. Not eveytime you order. Won't be going or using again.
Went in with my son for a birthday treat. We where the only people in there initially lady downstairs was welcoming and said hello but after that service was rubbish.Once upstairs the guy who took our order was really offish and there was no hello or greeting at all. I gave him my order and he huffed and puffed like I was being a pain. I didn't order anything unusual just 2 desserts and a milkshake and coke. Honestly most offish customer services. Our order arrived missing the coke so I went down and asked for that again no communication. Food was edible but not worth money especially with such poor customer service.I wouldn't ever go again.
The workers are very bad they bought us the icecream it was melted all over the plate,the tables were extremely dirty and there was no clean table for us to sit on the hygiene level was 0 but otherwise the icecream were very delicious.Thank you
Came here on Tuesday with my little sister. The young lad working upstairs with the grey ish cap was so helpful, kind and lovely. Will be returning thanks to his amazing customer service. Great food.
Restaurantji Recommends
Ordered from here a few times through delivery companys and something's always missing or wrong, twice now waffles have just been left out of the order. When you try to phone to find out why stuff is missing the number is incorrect and there is no way to contact the store.
Poor service which was very slow. They also forgot part of our order and desserts were very basic and not that great. With dessert arriving at different times.They also ran out of tea bags and had to go get some from a different shop in town which took about 20 minutes not only this but they then forgot to bring both teas and only gave us one.
this place didn’t even serve us our MILKSHAKES for 45minutes! on top of that they asked for a tip? never coming back
Don’t order the cookie dough…it is very small and misleading from the menu. Very dissatisfied with the presentation. The waffle is the triple of the size, better in flavour and same price.
Yummy ice cream and friendly staff. Tried the ice cream nachos and it was very tasty.