There is always 4-5 staff in but they take forever to serve as they are always seem to be busy with other stuff not with waiting customers.
Google user
Abysmal, they have closed down the comfy area so they can get an early leave, there is no full fat milk and there are no cups as the dishwasher has broken again. Run the shop for the customer.
Barry Bower
Abysmal, they have closed down the comfy area so they can get an early leave, there is no full fat milk and there are no cups as the dishwasher has broken again. Run the shop for the customer.
Amb007x
I have been coming this costa for a few years now and I can not fault the service. Red head manager, ginger guy with glasses and another lady with blonde hair who sometimes put colours in to it. Those 3 seem to be the longest employees in this branch. I watch as I eat my toast and drink my coffee. They seem to master their customers needs pretty well. Always professional. Some days I feel low and each time I enter costa it’s like a safe space. All 3 manage to make me feel special whether that’s just general chitchat or going out of their way to bring your items to you when not so busy although even when busy they may still bring items too you, it does happen. They seem to do this with ALL of their customers. I doubt I could work here as it is always focused on making the customer happy which in turn means the employees have to present them self positive at all times. I think this is quite powerful showing sheer grit and strength to be able to do this day in day out. When there is an issue they do seem to try rectify it asap. Extremely happy I am able to experience this when I visit. Keep doing your thing guys it’s appreciated from all your customers :)
Patrycja S
Nearly broke my teeth eating chocolate cake ! When come back to the till point and pointed out that the cake was old they did offer me new fresh slice , cappuccino was delicious.
Louis S
Very funny staff over here, great service
Christine Hodges
I had tea and a chocolate twist from here on thursday 23rd March. Within 6 1/2 hours had a really bad upset stomach....... wont be going in there again.
Andrew
The round guys with tattoos on arm does awful mango and passion fruit coolers. He uses 20% juice and 80% ice!!!. Could barely taste the favours of the drink.
Naresh Khapangi
This cafe mostly gets busier. I popped in different times; morning, afternoon and evening, but staffs are friendly and helpful. Unlike other cafe, they ask you what drink you like to order while you on the queue and gets prepared as you reached the tills. Only area for improvement is the bins need to be cleared out regularly coz when I last visited there bins were full and had to look for hospitals bin.
RVUER
This is the second time here in the past month. The first time my latte tasted only of milk. I complained and they made another which was slightly better. On this visit I waited 15 minutes but the same result. They said they would make another but after yet another 7 minutes I demanded a refund. Is this a way of cutting costs by using cheap of less coffee? The barista was alone whilst the queue built up and his colleague just shuffled a long queue of paper orders when she could have been helping. Do yourself a favour and walk 50 yards to coffee Republic. The coffee and service is much better and the price is a lot less.
Really lovely people working here, who are super kind and helpful.
Amos Anane-Adjei
Bizarre that they haven’t got large cups for as long as I can remember. Are they doing it on purpose? Quite likely as they would want everyone to have the medium cups for more profit. The difference is only about £0.50 but the volume is a 1/3 more. Clever, isn’t it?
Paul Dickson
Was here on a Sunday. The two young female staff behind the counter seemed ignorant and not customer friendly. Took an eternity to get served as they were just so slow. Very depressing
Anne Weston
Had a 'Too good to go' that I ordered this morning to collect at 1.15pm. Arrived and Costa was closed - no sign of any staff inside and no notice on the doors to explain the closure. Checked with M&S as I know that there is some link between the two with the app but staff in there were unable to offer advice. Wasted journey. If they knew the store was not open why advertise something on the 'Too good to go' app for collection on that day?
Omer Abdelaziz Hassan Ahmed
Great to place for your morning coffeeThey have nice orange cake and carrots cake
There is always 4-5 staff in but they take forever to serve as they are always seem to be busy with other stuff not with waiting customers.
Abysmal, they have closed down the comfy area so they can get an early leave, there is no full fat milk and there are no cups as the dishwasher has broken again. Run the shop for the customer.
Abysmal, they have closed down the comfy area so they can get an early leave, there is no full fat milk and there are no cups as the dishwasher has broken again. Run the shop for the customer.
I have been coming this costa for a few years now and I can not fault the service. Red head manager, ginger guy with glasses and another lady with blonde hair who sometimes put colours in to it. Those 3 seem to be the longest employees in this branch. I watch as I eat my toast and drink my coffee. They seem to master their customers needs pretty well. Always professional. Some days I feel low and each time I enter costa it’s like a safe space. All 3 manage to make me feel special whether that’s just general chitchat or going out of their way to bring your items to you when not so busy although even when busy they may still bring items too you, it does happen. They seem to do this with ALL of their customers. I doubt I could work here as it is always focused on making the customer happy which in turn means the employees have to present them self positive at all times. I think this is quite powerful showing sheer grit and strength to be able to do this day in day out. When there is an issue they do seem to try rectify it asap. Extremely happy I am able to experience this when I visit. Keep doing your thing guys it’s appreciated from all your customers :)
Nearly broke my teeth eating chocolate cake ! When come back to the till point and pointed out that the cake was old they did offer me new fresh slice , cappuccino was delicious.
Very funny staff over here, great service
I had tea and a chocolate twist from here on thursday 23rd March. Within 6 1/2 hours had a really bad upset stomach....... wont be going in there again.
The round guys with tattoos on arm does awful mango and passion fruit coolers. He uses 20% juice and 80% ice!!!. Could barely taste the favours of the drink.
This cafe mostly gets busier. I popped in different times; morning, afternoon and evening, but staffs are friendly and helpful. Unlike other cafe, they ask you what drink you like to order while you on the queue and gets prepared as you reached the tills. Only area for improvement is the bins need to be cleared out regularly coz when I last visited there bins were full and had to look for hospitals bin.
This is the second time here in the past month. The first time my latte tasted only of milk. I complained and they made another which was slightly better. On this visit I waited 15 minutes but the same result. They said they would make another but after yet another 7 minutes I demanded a refund. Is this a way of cutting costs by using cheap of less coffee? The barista was alone whilst the queue built up and his colleague just shuffled a long queue of paper orders when she could have been helping. Do yourself a favour and walk 50 yards to coffee Republic. The coffee and service is much better and the price is a lot less.
Restaurantji Recommends
Really lovely people working here, who are super kind and helpful.
Bizarre that they haven’t got large cups for as long as I can remember. Are they doing it on purpose? Quite likely as they would want everyone to have the medium cups for more profit. The difference is only about £0.50 but the volume is a 1/3 more. Clever, isn’t it?
Was here on a Sunday. The two young female staff behind the counter seemed ignorant and not customer friendly. Took an eternity to get served as they were just so slow. Very depressing
Had a 'Too good to go' that I ordered this morning to collect at 1.15pm. Arrived and Costa was closed - no sign of any staff inside and no notice on the doors to explain the closure. Checked with M&S as I know that there is some link between the two with the app but staff in there were unable to offer advice. Wasted journey. If they knew the store was not open why advertise something on the 'Too good to go' app for collection on that day?
Great to place for your morning coffeeThey have nice orange cake and carrots cake