I had a lovely burger with blue cheese and sweet potato fries with chicken wings on the side. The burger was a bit messy to eat, but which burger isn’t? There were plenty of tissues on hand. Everything was served hot and quick.
MJ E
Good food nice place.
Farooq Majeed
Very sloppy burgers considering we spent almost £60 for a delivery 5guys would be my
Fraser Child
I had a chargrilled chicken burger, it was £11 and, in my opinion, not worth it. I also had coleslaw, it was not very tasty, the best bit was the milkshake, it was tasty and there was a good sized metal beaker full of it.The restaurant is not to my taste and I won't be returning but you may love it, everyone is different
Laurence Sopp
Delicious onion rings and milkshakes. Burgers are the best there is for
Mj Caulfield
Lovely bit of food! Staff are nice and friendly! Price isn't the cheapest but it's worth it!
Denise Martin
Not normally a big fan of burgers but visited today for the first time & Cheeseburger was delicious. Service good. Waitress really nice.
Abhayjit Singh Hanjraw
DisgracefulWon’t recommend this restaurantCalifornian Burger- cold and undercookedSweet potato fries- completely rawWaste of money and time
Paul
Burgers were delicious.Medium-rare was really medium-rare (and not medium or well done, as you often see in hamburger restaurants).Exeptionally good response (!) of the staff, when they realised that they mixed up our order. Thank you!I would definetly come back to GBK-Bluewater!
Mak Mahmut Akay
We ate at GBK yesterday 05/12/23 and enjoyed our food and time at the bluewater restaurant. A special mention to the manager who was very attentive and made sure we had a good experience dining there.
We have visited this location several times, and there's often been something minor go wrong (like drinks sat on the side not beiing brought over until after the food arrived, side of chips not arriving until 15 minutes after the rest of the food). It's never been enough to not go back, as the food always tasted good with plenty of vegetarian options. On our last visit a burger ordered medium was thoroughly undercooked, with blood dripping on the plate when it arrived. We sent it back but when it returned we could again see blood on the plate. Cutting into it to make sure it was even less cooked than the first burger. At this point we requested a refund for the meal and left. I've rated 2 rather than 1 as my vegan burger was fine, although the raw beef was quite offputting to my meal also, and the staff member (I think her name is Edyta) was accomodating and polite, as she always has been on our previous visits.
Denise D
Took advantage of the £7 burger deal as advertised on MSE website....what a mistake! It is our go to place to eat when visiting Bluewater (our third visit) so we were looking forward to it, but this was a different experience, the food arrived in a a plastic sieve like dish, the burger was smaller than usual and chips were bitty. Safe to say a real out off from going here again.
simon messenger
Even though the restaurant was only a quarter full, we waited exactly one hour for our burger and fries. And despite there being numerous waiting staff floating around trying to find something to do, no-one came to give us an update, apologise, see if we were okay or if we needed something. Trying to keep a two year old entertained while he's hungry for an hour wasn't much fun. It turned out they were prioritising online orders. Truly ruined the whole experience and left no time to shop afterwards.
Matt Bolton
Firstly I will start the review on a positive note.. We went to the GBK at lakeside a few months ago which was fantastic!! Due to this we decided to have lunch at the GBK at Blue water which was a mistake.. As we entered the restaurant we had to wait ages for a member of staff to see us to a table.. When we were eventually seated the lady gave us our menus and left us to order our food via the app..(we had acquired the app due to going to Lakeside) firstly we were unable to order £9 lunch menu which was blanked out on the app.. the 0% beer on the paper menu was not available on the app.. We wanted to ask a member of staff about these issues but no person to be seen.At this point this should have been seen as a red flag!!We ordered our food... mistake.. Its fair to say there was nothing gourmet about it..My burger which was meant to be medium rare in which they placed a tough scrap of boot leather in its place.. the wifes burger bun must have been passed the used by date as it was so stale the top had the same texture as a crouton..When the food was served, the boy that served it kindly asked whether we wanted any sauces in which we asked for ketchup and mayo.. 5 minutes goes by with my boot leather getting cold only to look round and see the same boy cleaning a table.. At this point I am quite frustrated so I go and ask him where the sauces were in which he directed me to the other side of the restaurant to get them myself. Its a shame he did not explain that the sauces were self service when he delivered the food.. (Lakeside provided us with sauces)So to sum it up next time we will be going to the five guys opposite.. or maybe even McDonalds..
ali jawad
Waited for the food for more than an hour. Restaurant wasn’t even half full. Now Waiting in the queue for refund, absolutely ridiculous service. Dont think we’ll be coming back for this.
I had a lovely burger with blue cheese and sweet potato fries with chicken wings on the side. The burger was a bit messy to eat, but which burger isn’t? There were plenty of tissues on hand. Everything was served hot and quick.
Good food nice place.
Very sloppy burgers considering we spent almost £60 for a delivery 5guys would be my
I had a chargrilled chicken burger, it was £11 and, in my opinion, not worth it. I also had coleslaw, it was not very tasty, the best bit was the milkshake, it was tasty and there was a good sized metal beaker full of it.The restaurant is not to my taste and I won't be returning but you may love it, everyone is different
Delicious onion rings and milkshakes. Burgers are the best there is for
Lovely bit of food! Staff are nice and friendly! Price isn't the cheapest but it's worth it!
Not normally a big fan of burgers but visited today for the first time & Cheeseburger was delicious. Service good. Waitress really nice.
DisgracefulWon’t recommend this restaurantCalifornian Burger- cold and undercookedSweet potato fries- completely rawWaste of money and time
Burgers were delicious.Medium-rare was really medium-rare (and not medium or well done, as you often see in hamburger restaurants).Exeptionally good response (!) of the staff, when they realised that they mixed up our order. Thank you!I would definetly come back to GBK-Bluewater!
We ate at GBK yesterday 05/12/23 and enjoyed our food and time at the bluewater restaurant. A special mention to the manager who was very attentive and made sure we had a good experience dining there.
Restaurantji Recommends
We have visited this location several times, and there's often been something minor go wrong (like drinks sat on the side not beiing brought over until after the food arrived, side of chips not arriving until 15 minutes after the rest of the food). It's never been enough to not go back, as the food always tasted good with plenty of vegetarian options. On our last visit a burger ordered medium was thoroughly undercooked, with blood dripping on the plate when it arrived. We sent it back but when it returned we could again see blood on the plate. Cutting into it to make sure it was even less cooked than the first burger. At this point we requested a refund for the meal and left. I've rated 2 rather than 1 as my vegan burger was fine, although the raw beef was quite offputting to my meal also, and the staff member (I think her name is Edyta) was accomodating and polite, as she always has been on our previous visits.
Took advantage of the £7 burger deal as advertised on MSE website....what a mistake! It is our go to place to eat when visiting Bluewater (our third visit) so we were looking forward to it, but this was a different experience, the food arrived in a a plastic sieve like dish, the burger was smaller than usual and chips were bitty. Safe to say a real out off from going here again.
Even though the restaurant was only a quarter full, we waited exactly one hour for our burger and fries. And despite there being numerous waiting staff floating around trying to find something to do, no-one came to give us an update, apologise, see if we were okay or if we needed something. Trying to keep a two year old entertained while he's hungry for an hour wasn't much fun. It turned out they were prioritising online orders. Truly ruined the whole experience and left no time to shop afterwards.
Firstly I will start the review on a positive note.. We went to the GBK at lakeside a few months ago which was fantastic!! Due to this we decided to have lunch at the GBK at Blue water which was a mistake.. As we entered the restaurant we had to wait ages for a member of staff to see us to a table.. When we were eventually seated the lady gave us our menus and left us to order our food via the app..(we had acquired the app due to going to Lakeside) firstly we were unable to order £9 lunch menu which was blanked out on the app.. the 0% beer on the paper menu was not available on the app.. We wanted to ask a member of staff about these issues but no person to be seen.At this point this should have been seen as a red flag!!We ordered our food... mistake.. Its fair to say there was nothing gourmet about it..My burger which was meant to be medium rare in which they placed a tough scrap of boot leather in its place.. the wifes burger bun must have been passed the used by date as it was so stale the top had the same texture as a crouton..When the food was served, the boy that served it kindly asked whether we wanted any sauces in which we asked for ketchup and mayo.. 5 minutes goes by with my boot leather getting cold only to look round and see the same boy cleaning a table.. At this point I am quite frustrated so I go and ask him where the sauces were in which he directed me to the other side of the restaurant to get them myself. Its a shame he did not explain that the sauces were self service when he delivered the food.. (Lakeside provided us with sauces)So to sum it up next time we will be going to the five guys opposite.. or maybe even McDonalds..
Waited for the food for more than an hour. Restaurant wasn’t even half full. Now Waiting in the queue for refund, absolutely ridiculous service. Dont think we’ll be coming back for this.