Have used this delivery branch for years. Bit hit and miss in the past but more miss lately. Latest order was delivered by an attitudey young man who said satnav took him to wrong address, wandering around at a snail's pace with my food not even in a bag. Cold food, bashed up box and a side order of disrespect. Won't be using anymore.
Neil Carter
Delicious pepperoni pizza nice and hot which always helps with a collection...Courteous staff and would
sarah h
Very impressed with delivery service. Easy ordering online, food was delicious, and delivery driver was very polite.
annafO442PF
Delivery driver was awesome. Named Abbas. Fast service. Extremely polite man. He is an asset to your company
Joanne H
Food was delivered on time and was hot, very satisfied customer Would order again There was no issues ordering on line and Pizza Hut had some good deals
Chris R
Very poor, been using Rainham pizza hut for years and the latest time was very poor and the last time we will be using.Waiting nearly 1 and half hours for pizza to be delivered, phone the branch to be told its not even in the oven yet.I drove down to the branch to collect, even then had to wait another 20 minutes.Got home, pizzas was hot but just slapped together, mega thin base so all the toppings was just falling off.We asked for a refund but all pizza hut want to do is offer you vouchers.I even paid for delivery. LolVery bad experience and you know what you can do with your vouchers.Please read this and go elsewhere.
Sonapenl Apeukuntalobpai
Staff are friendly and helpful. Lovely food and the restaurant is beautiful
danny moore
Absolute shambles. Shown as being delivered in 2 mins then just cancelled. Don’t use these people
Orain Gayle
You can't use your discount at this location.. I was told discount only apply in the "big" restaurants. "They don't have any scanner to scan qr codes and they can't be added manually"
Monika Sirvinske
Order for delivery, was originally quoted delivery in 35-45min. Order arrived 1h15min later and had items missing. Offered to deliver missing item tomorrow. Absolutely horrible service.
Places a simple order. Told due to traffic and being busy deliveries are taking longer than usual - up to 40-45 minutes. Understood as it’s Friday night. No problem. After an hour, told no drivers. After 1 and a half hours, called again. Told delivery is almost there. Finally, after an hour and 40 mins it arrived. Luke warm. Paid £1.99 for the privilege of having it delivered. Won’t use again.
Steven Smith
Meat fest pizza, where's the toppings 2 inch crust. Don't waste your time, or money.
Jonesli1
Ordered my pizzas tonight and by mistake I ordered the wrong pizza the delivery guy was so nice took it back to the restaurant for me. Then I got a really rude man on the phone shouting at me saying it was my mistake over and over again. I have never been spoken to like this in my life how dare he think he can speak to anyone like this. If management see this you need to have your staff complete customer relation training.. terrible service. This was an easy mistake and I have lost count on how many times they have got my order wrong and I have never complained. This company should be ashamed.
Carla Gransden
I had a takeaway pizza in Saturday evening, delivered from Rainham but half the pizza was raw so I ate what dis not look raw and then spent the rest of the night vomiting only pizza - disgusting, never again!!!! ??
Courtney Adcock
Ordered on the app and no delivery turned up! Took the money fast enough.Even worse!!! 23:30 comes and the delivery man rings the doorbell when we are in bed! We ordered at 19:15!!!
Have used this delivery branch for years. Bit hit and miss in the past but more miss lately. Latest order was delivered by an attitudey young man who said satnav took him to wrong address, wandering around at a snail's pace with my food not even in a bag. Cold food, bashed up box and a side order of disrespect. Won't be using anymore.
Delicious pepperoni pizza nice and hot which always helps with a collection...Courteous staff and would
Very impressed with delivery service. Easy ordering online, food was delicious, and delivery driver was very polite.
Delivery driver was awesome. Named Abbas. Fast service. Extremely polite man. He is an asset to your company
Food was delivered on time and was hot, very satisfied customer Would order again There was no issues ordering on line and Pizza Hut had some good deals
Very poor, been using Rainham pizza hut for years and the latest time was very poor and the last time we will be using.Waiting nearly 1 and half hours for pizza to be delivered, phone the branch to be told its not even in the oven yet.I drove down to the branch to collect, even then had to wait another 20 minutes.Got home, pizzas was hot but just slapped together, mega thin base so all the toppings was just falling off.We asked for a refund but all pizza hut want to do is offer you vouchers.I even paid for delivery. LolVery bad experience and you know what you can do with your vouchers.Please read this and go elsewhere.
Staff are friendly and helpful. Lovely food and the restaurant is beautiful
Absolute shambles. Shown as being delivered in 2 mins then just cancelled. Don’t use these people
You can't use your discount at this location.. I was told discount only apply in the "big" restaurants. "They don't have any scanner to scan qr codes and they can't be added manually"
Order for delivery, was originally quoted delivery in 35-45min. Order arrived 1h15min later and had items missing. Offered to deliver missing item tomorrow. Absolutely horrible service.
Restaurantji Recommends
Places a simple order. Told due to traffic and being busy deliveries are taking longer than usual - up to 40-45 minutes. Understood as it’s Friday night. No problem. After an hour, told no drivers. After 1 and a half hours, called again. Told delivery is almost there. Finally, after an hour and 40 mins it arrived. Luke warm. Paid £1.99 for the privilege of having it delivered. Won’t use again.
Meat fest pizza, where's the toppings 2 inch crust. Don't waste your time, or money.
Ordered my pizzas tonight and by mistake I ordered the wrong pizza the delivery guy was so nice took it back to the restaurant for me. Then I got a really rude man on the phone shouting at me saying it was my mistake over and over again. I have never been spoken to like this in my life how dare he think he can speak to anyone like this. If management see this you need to have your staff complete customer relation training.. terrible service. This was an easy mistake and I have lost count on how many times they have got my order wrong and I have never complained. This company should be ashamed.
I had a takeaway pizza in Saturday evening, delivered from Rainham but half the pizza was raw so I ate what dis not look raw and then spent the rest of the night vomiting only pizza - disgusting, never again!!!! ??
Ordered on the app and no delivery turned up! Took the money fast enough.Even worse!!! 23:30 comes and the delivery man rings the doorbell when we are in bed! We ordered at 19:15!!!