I ordered from Thumbs (I think it was Friday last week) cuz I was gonna have a pizza but the wait time was like an hour or more and I was RAVENOUS. So I decided on Thumbs. Just eat said it was going to be with me in 45 mins and I was like 'but I'm so hungry, waaah'. ANYWAY. My food literally turned up in like... 10 minutes. It was piping hot and absolutely delicious. I felt awful cuz I wasn't expecting it so soon so I hadn't sorted out a tip for the driver so decided to leave a review and get them next time. Big thumbs up for Thumbs.\\nYou see what I did there...
Jordo Abbo
I ordered from Thumbs (I think it was Friday last week) cuz I was gonna have a pizza but the wait time was like an hour or more and I was RAVENOUS. So I decided on Thumbs. Just eat said it was going to be with me in 45 mins and I was like 'but I'm so hungry, waaah'. ANYWAY. My food literally turned up in like... 10 minutes. It was piping hot and absolutely delicious. I felt awful cuz I wasn't expecting it so soon so I hadn't sorted out a tip for the driver so decided to leave a review and get them next time. Big thumbs up for Thumbs.You see what I did there...
Natasha S
One of the best Chinese takeaway in Gravesend. The food is always piping hot, fresh, tasty & full of flavour! The staff are so polite and accommodating! I highly recommend the salt & pepper chips, deep fried mushrooms & onion rings as side dishes!
Pioneer719960
Absolute worse Chinese I’ve had. I’ve ordered before a good few times and it’s usually fine. Tonight, they served a slice of pork in our duck and plum to someone who doesn’t eat pork. Ordered a king prawn black bean and they give us a seafood one with no prawns and the person is allergic to shellfish but she didn’t care on the phone. Could have been a very difficult situation. Mixed starters were incorrect and over cooked the ribs were unedible. All meat In the food over cooked and chewy. They didn’t care when I rang, wanted to re deliver but I said we can’t as we are going to the theatre we can’t all sit down to eat again hence why we ordered early. When I asked to come and collect it and bring my money she suddenly had no drivers, but was able to give me new food very quickly in our conversation. Absolute liars and terrible service. Will never use again it was disgusting. The chips were cooked about 6 Times over. Food has gone to the foxes I bet they can’t stand it either. I wouldn’t write a review usually slating but the fact they lied and couldn’t be bothered to help
CLSX01
I am very particular about the food that I eat. I can honestly say that this is one of the best Chinese restaurant/takeaways that I have ever tasted. Always great produce, and very fresh. Also, the staff are very nice, friendly and helpful. Highly recommended.
Z7659BMbob
please do not order from this place,the food was absolutely discussing,we could not eat any of it,the noddles were burnt and dried,the food was not fresh at all. i call the restaurant and was told that no one else had complained,(HEARD IT) save your money and go else where,trust me the food is sh*t. no care ,no apologies no refund,we threw all the food away and went to kfc instead keep away from thumbs restaurant
Z3670DPgaryc
Ordered pork chow mein and house special chow mein on Uber eats, food turned up in a reasonable time but the pork chow mein was totally devoid of any moisture, it was just like strands of rubber on the plate, couldn’t chew through the beef in the house special had to give up and spit it out in the end. Called the restaurant but they couldn’t be bothered in the slightest, they refused to either replace the food or give us a refund so now have complained to Uber eats. Do yourselves a favour, if you want a nice meal don’t order from here.
laurenrO6932IV
Friendly, helpful staff, always extra kind to kids. Great veg thai curries and veg chow mein. Excellent value. Speedy take away.
hannahh395
Absolutely awful experience from Thumbs. Ordered from Uber Eats, completely messed up the order. Phoned four times, and just kept saying ‘it’s on its way’. Over an hour later the missing food never arrived. Awful service, and will avoid in future. Don’t waste your money or time. Wish I read reviews first.
Darron R.
This place barely rates a one. My wife is Chinese so we've been to a lot of Chinese places around the world. All the dishes were way too salty. Our ginger prawns were floating in an unusually tasting gravy. The vegetable chow mein had virtually no veggies. And finally the bbq was also floating in some kind of awful gravy. Best to avoid in my opinion.
I ordered from Thumbs (I think it was Friday last week) cuz I was gonna have a pizza but the wait time was like an hour or more and I was RAVENOUS. So I decided on Thumbs. Just eat said it was going to be with me in 45 mins and I was like 'but I'm so hungry, waaah'. ANYWAY. My food literally turned up in like... 10 minutes. It was piping hot and absolutely delicious. I felt awful cuz I wasn't expecting it so soon so I hadn't sorted out a tip for the driver so decided to leave a review and get them next time. Big thumbs up for Thumbs.\\nYou see what I did there...
I ordered from Thumbs (I think it was Friday last week) cuz I was gonna have a pizza but the wait time was like an hour or more and I was RAVENOUS. So I decided on Thumbs. Just eat said it was going to be with me in 45 mins and I was like 'but I'm so hungry, waaah'. ANYWAY. My food literally turned up in like... 10 minutes. It was piping hot and absolutely delicious. I felt awful cuz I wasn't expecting it so soon so I hadn't sorted out a tip for the driver so decided to leave a review and get them next time. Big thumbs up for Thumbs.You see what I did there...
One of the best Chinese takeaway in Gravesend. The food is always piping hot, fresh, tasty & full of flavour! The staff are so polite and accommodating! I highly recommend the salt & pepper chips, deep fried mushrooms & onion rings as side dishes!
Absolute worse Chinese I’ve had. I’ve ordered before a good few times and it’s usually fine. Tonight, they served a slice of pork in our duck and plum to someone who doesn’t eat pork. Ordered a king prawn black bean and they give us a seafood one with no prawns and the person is allergic to shellfish but she didn’t care on the phone. Could have been a very difficult situation. Mixed starters were incorrect and over cooked the ribs were unedible. All meat In the food over cooked and chewy. They didn’t care when I rang, wanted to re deliver but I said we can’t as we are going to the theatre we can’t all sit down to eat again hence why we ordered early. When I asked to come and collect it and bring my money she suddenly had no drivers, but was able to give me new food very quickly in our conversation. Absolute liars and terrible service. Will never use again it was disgusting. The chips were cooked about 6 Times over. Food has gone to the foxes I bet they can’t stand it either. I wouldn’t write a review usually slating but the fact they lied and couldn’t be bothered to help
I am very particular about the food that I eat. I can honestly say that this is one of the best Chinese restaurant/takeaways that I have ever tasted. Always great produce, and very fresh. Also, the staff are very nice, friendly and helpful. Highly recommended.
please do not order from this place,the food was absolutely discussing,we could not eat any of it,the noddles were burnt and dried,the food was not fresh at all. i call the restaurant and was told that no one else had complained,(HEARD IT) save your money and go else where,trust me the food is sh*t. no care ,no apologies no refund,we threw all the food away and went to kfc instead keep away from thumbs restaurant
Ordered pork chow mein and house special chow mein on Uber eats, food turned up in a reasonable time but the pork chow mein was totally devoid of any moisture, it was just like strands of rubber on the plate, couldn’t chew through the beef in the house special had to give up and spit it out in the end. Called the restaurant but they couldn’t be bothered in the slightest, they refused to either replace the food or give us a refund so now have complained to Uber eats. Do yourselves a favour, if you want a nice meal don’t order from here.
Friendly, helpful staff, always extra kind to kids. Great veg thai curries and veg chow mein. Excellent value. Speedy take away.
Absolutely awful experience from Thumbs. Ordered from Uber Eats, completely messed up the order. Phoned four times, and just kept saying ‘it’s on its way’. Over an hour later the missing food never arrived. Awful service, and will avoid in future. Don’t waste your money or time. Wish I read reviews first.
This place barely rates a one. My wife is Chinese so we've been to a lot of Chinese places around the world. All the dishes were way too salty. Our ginger prawns were floating in an unusually tasting gravy. The vegetable chow mein had virtually no veggies. And finally the bbq was also floating in some kind of awful gravy. Best to avoid in my opinion.
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