It's a Costa and so has the good and drinks you might expect. Service is good. I just wish they'd sort out their fruit fly problem - I'd never buy any unwrapped food here.
P C
ALways enjoyable staff are always great. Plus the location is fantastic and snugly fit into Rochester City centre. Plus Baggins book bazaar is nearby. Always a bonus
Stuart Chilmaid
Standard Costa experience. Lady making the drinks was a bit grumpy today but we had a nice time in a beautiful setting
Peter david Moran
Nice area to have a coffee or what ever you taste staff are helpful so come down for a coffee
Kathy David
The staff in here are fantastic. We don't even need to ask they know already what we are gonna have....love it
Biscuit Thief ReChords
Smells like lattes, urinal cakes and over priced toasties.
Sue Sampson-green
Lovely staff, good drinks and a quiet place to chat down stairsAlso, clean WC's.....
Richard Sherwin
Good place to work and decent coffee. Only bugbear is volume of music too loud and choice of music is depressing and middle of the road
Dean P
The girls don’t bother to clean the tables and when we asked them to they simply came over and took away last customers tray and then said she cleaned it..the table still covered in filth! When we asked them to wipe for us..she took ages while we stood there with tray in hand. They are being very rude by laughing at customers! These girls are simply intimidating and humiliating customers! Pathetic staff!
Glenn Robertshaw
Good service, well staffed, so not waiting long to be served or receive our items. Tables were clean and it was relaxed.
So we love Costa and come to get drinks here quite often. We visited this Costa shop and we are very disappointed. Upstairs was quite full no spaces to sit so we came downstairs it was lovely as no one was here but then the Internet isn't working at all and the radio is super loud we can't even have a conversation with each other as it's so loud. We went upstairs to ask if they can reduce the volume and we were told NO! There is nothing we can do about it. ??♀️??We won't be coming here again I guess! ?
Alina
Went in to costa this afternoon, wasn’t greeted well by gemma & she seemed as if she didn’t want to be there. Even when we received our drink, no smile or interest. The drink was great, shame with the service we received.Vegetarian options: great selection
cressida fitzsimons
Friendly staff & pretty space after it's refurb. Busy because it's on the main high Street but good vibes
Lisa sa
Mocha is great! Lemon pie is good but a little bit too sweet .The staff ladies are really nice and have a big beautiful smile ❣️
Jessica Lambert
No vegan food options again today, and for the babycinno was too hot for a child to drink. Staff quickly fixed the drink. Been coming here regularly for ages, and probably the first time I was disappointed.
It's a Costa and so has the good and drinks you might expect. Service is good. I just wish they'd sort out their fruit fly problem - I'd never buy any unwrapped food here.
ALways enjoyable staff are always great. Plus the location is fantastic and snugly fit into Rochester City centre. Plus Baggins book bazaar is nearby. Always a bonus
Standard Costa experience. Lady making the drinks was a bit grumpy today but we had a nice time in a beautiful setting
Nice area to have a coffee or what ever you taste staff are helpful so come down for a coffee
The staff in here are fantastic. We don't even need to ask they know already what we are gonna have....love it
Smells like lattes, urinal cakes and over priced toasties.
Lovely staff, good drinks and a quiet place to chat down stairsAlso, clean WC's.....
Good place to work and decent coffee. Only bugbear is volume of music too loud and choice of music is depressing and middle of the road
The girls don’t bother to clean the tables and when we asked them to they simply came over and took away last customers tray and then said she cleaned it..the table still covered in filth! When we asked them to wipe for us..she took ages while we stood there with tray in hand. They are being very rude by laughing at customers! These girls are simply intimidating and humiliating customers! Pathetic staff!
Good service, well staffed, so not waiting long to be served or receive our items. Tables were clean and it was relaxed.
Restaurantji Recommends
So we love Costa and come to get drinks here quite often. We visited this Costa shop and we are very disappointed. Upstairs was quite full no spaces to sit so we came downstairs it was lovely as no one was here but then the Internet isn't working at all and the radio is super loud we can't even have a conversation with each other as it's so loud. We went upstairs to ask if they can reduce the volume and we were told NO! There is nothing we can do about it. ??♀️??We won't be coming here again I guess! ?
Went in to costa this afternoon, wasn’t greeted well by gemma & she seemed as if she didn’t want to be there. Even when we received our drink, no smile or interest. The drink was great, shame with the service we received.Vegetarian options: great selection
Friendly staff & pretty space after it's refurb. Busy because it's on the main high Street but good vibes
Mocha is great! Lemon pie is good but a little bit too sweet .The staff ladies are really nice and have a big beautiful smile ❣️
No vegan food options again today, and for the babycinno was too hot for a child to drink. Staff quickly fixed the drink. Been coming here regularly for ages, and probably the first time I was disappointed.