Oh dear! Ordered a pizza well before closing time, around 35 minutes. The tracker says 'assigning a rider', then briefly says a rider has been assigned, then returns to the previous message. Long story short, they have my money, but I have no pizza. Avoid this restaurant at all costs - they are just dishonest. Deliveroo is no help of course, but I will be looking for the best way to get my money back, and make sure that other people are aware that you cannot order from this restaurant. By the way, they only get one star because you cannot post a review otherwise! What a scam. Disgraceful.
Cameron Powell
Took 1 hour 45 minutes to arrive. Burnt to a crisp - photo does not do it justice. Order was wrong as well.Can only give you a refund instore?Person who answered the phone on the other end said it’d be the same wait for another one and could only replace the pizza - but it shouldn’t be burnt because they cook all the pizzas at the same temperature.All in all not great
Crystal clear Adventures
SO DANGEROUS ….. I ordered a vegan pizza ? jackfruit pep and oh my god o eben called to ensure it would ALL be vegan as had experiences in the past ..Only Because I’ve been vegan seven years I know the difference with the cheese and could see when I opened the box ) and smell ) the very DAIRY cheeseNo only did I call to check and specify VEGAN.. the box label said VEGAN AND I selected the allergens box for dairyThey sent me a dairy pizzaDidn’t have the decency to do anything even call me to apologise and confirm a refundI’m beyond disgusted with the lack of awarenessThen was told after having to chase up myself that refund would be in a few hoursWhen on calling the next day being told it would take a few daysA seriously lack of careBe careful with this place it’s really not on the ball when it comes to allergens or apparently black and white labels on a box
Alexandra Jenkins
Went here at lunch time on Saturday and the pizza was fresh and delicious! The staff working there were polite and friendly unlike what the other reviews said. The kitchen looked clean.
Manasa Vuppu
Low-key underrated for their quality of pizza and service! Love me a weekend pizza always!
Poppy
I hate doing this but I want to warn people in case they want to order a quick takeout from here. Basically only order if you have lots of time to spare.I ordered my food (2 medium pizzas). They arrived 40 mins later and one of them was an entirely different order but had the right details on the box. We called to say we got the wrong order and the guy who answered the phone said he was expecting a call from us, apologised and said they'd send out another order and we should get it in half an hour. An hour later, we call again and are told it'll be with us in 20 minutes. An hour after that, we call again asking where the replacement is to be told it's on the road and will be with us shortly to then get called by the driver to say that they're sorry for the wait and that they're now making an entirely new third pizza and then it'll be driven straight to us. We first ordered at 7:15pm and it's now 10:24pm and we finally have our pizza.
Christopher Goddard
Said delivered on app but hadn’t arrived ,called the store which said it was on its way..35 minutes later it turns up barely warm and like a cardboard box! What a waste of money ! For the price you charge at least make sure it taste good .will never use again what a joke ,McDonald’s is better quality than you.
christophergV6535HL
Over priced garbage! Long as hell delivery and cold barely edible food.McDonald’s serve better quality food than you,what a waste of money ..suprised you’re still open will never use again
King Louis 69
I placed order and arrived within 20 minutes, food was good I can honestly say I don’t know what all the negative reviews are about because the service is good and the delivery guys are generally friendly ?
Cheeky cherries Face painting
nice food , a dry pizza which is nice and they cookie & brownie are so yummy
Ordered 2 medium pizzas, they said 20 mins, collection better, left home 15 mins later to collect, takes 5 mins to drive there. They had not even started cooking, had to wait another 36 mins, over an hour wait total, I was told “we don’t take cash” I always pay in cash in a shop. Then the pizzas were salty and poor quality and made us continuously thirsty. Never again.
Charles Jewkes
Just wanted a quick pizza -Champions League semi on, Mrs out, kids asleep…what could go wrong?! Papa Johns with their 1 hr 30 min delivery time. Next timeI’ll listen to the Mrs and either a) Not get a pizza or, if a fails then; b) go to one of the independents in town.
Gareth Rowe
I phoned and ordered 2 large pizza for collection was offered 50% off £22.99 happy with that went to pick them up offer in the window any large pizza £9.99 so 2 pizzas £19.98 so I asked for them at that deal he refused saying I had to ask for that deal at which point I said I didn't know about it until I got here he was quite rude and still refused to offer me the lower deal one very unhappy regular customer but the piri piri chicken from around the corner was very nice ?
295petere
Ordered takeaway and clicked a BBQ base instead of a tomato one,when it was delivered incorrectly the stores attitude was 'could'nt care less' will never use Papa John's again
Amy Bater
We ordered 15 large pizzas for our kid’s birthday party. We thought it would remove the stress on the dayIt didnt.We called in advance to check they could manage our order. We called up a few days before and paid.We called on the day to check againAll fine they said.It was a 2 hour party. We had a fairly tight schedule.They were 50 minutes late on the day.All they had to do was be honest, give a realistic time and apologiseThey did none of those things. We spent an awful amount of time trying to call for an update only to be fobbed off with “it’s coming now/in 15 mins” if only they had just said, we’re running close to an hour late. At least we could have worked around them more effectively
Oh dear! Ordered a pizza well before closing time, around 35 minutes. The tracker says 'assigning a rider', then briefly says a rider has been assigned, then returns to the previous message. Long story short, they have my money, but I have no pizza. Avoid this restaurant at all costs - they are just dishonest. Deliveroo is no help of course, but I will be looking for the best way to get my money back, and make sure that other people are aware that you cannot order from this restaurant. By the way, they only get one star because you cannot post a review otherwise! What a scam. Disgraceful.
Took 1 hour 45 minutes to arrive. Burnt to a crisp - photo does not do it justice. Order was wrong as well.Can only give you a refund instore?Person who answered the phone on the other end said it’d be the same wait for another one and could only replace the pizza - but it shouldn’t be burnt because they cook all the pizzas at the same temperature.All in all not great
SO DANGEROUS ….. I ordered a vegan pizza ? jackfruit pep and oh my god o eben called to ensure it would ALL be vegan as had experiences in the past ..Only Because I’ve been vegan seven years I know the difference with the cheese and could see when I opened the box ) and smell ) the very DAIRY cheeseNo only did I call to check and specify VEGAN.. the box label said VEGAN AND I selected the allergens box for dairyThey sent me a dairy pizzaDidn’t have the decency to do anything even call me to apologise and confirm a refundI’m beyond disgusted with the lack of awarenessThen was told after having to chase up myself that refund would be in a few hoursWhen on calling the next day being told it would take a few daysA seriously lack of careBe careful with this place it’s really not on the ball when it comes to allergens or apparently black and white labels on a box
Went here at lunch time on Saturday and the pizza was fresh and delicious! The staff working there were polite and friendly unlike what the other reviews said. The kitchen looked clean.
Low-key underrated for their quality of pizza and service! Love me a weekend pizza always!
I hate doing this but I want to warn people in case they want to order a quick takeout from here. Basically only order if you have lots of time to spare.I ordered my food (2 medium pizzas). They arrived 40 mins later and one of them was an entirely different order but had the right details on the box. We called to say we got the wrong order and the guy who answered the phone said he was expecting a call from us, apologised and said they'd send out another order and we should get it in half an hour. An hour later, we call again and are told it'll be with us in 20 minutes. An hour after that, we call again asking where the replacement is to be told it's on the road and will be with us shortly to then get called by the driver to say that they're sorry for the wait and that they're now making an entirely new third pizza and then it'll be driven straight to us. We first ordered at 7:15pm and it's now 10:24pm and we finally have our pizza.
Said delivered on app but hadn’t arrived ,called the store which said it was on its way..35 minutes later it turns up barely warm and like a cardboard box! What a waste of money ! For the price you charge at least make sure it taste good .will never use again what a joke ,McDonald’s is better quality than you.
Over priced garbage! Long as hell delivery and cold barely edible food.McDonald’s serve better quality food than you,what a waste of money ..suprised you’re still open will never use again
I placed order and arrived within 20 minutes, food was good I can honestly say I don’t know what all the negative reviews are about because the service is good and the delivery guys are generally friendly ?
nice food , a dry pizza which is nice and they cookie & brownie are so yummy
Restaurantji Recommends
Ordered 2 medium pizzas, they said 20 mins, collection better, left home 15 mins later to collect, takes 5 mins to drive there. They had not even started cooking, had to wait another 36 mins, over an hour wait total, I was told “we don’t take cash” I always pay in cash in a shop. Then the pizzas were salty and poor quality and made us continuously thirsty. Never again.
Just wanted a quick pizza -Champions League semi on, Mrs out, kids asleep…what could go wrong?! Papa Johns with their 1 hr 30 min delivery time. Next timeI’ll listen to the Mrs and either a) Not get a pizza or, if a fails then; b) go to one of the independents in town.
I phoned and ordered 2 large pizza for collection was offered 50% off £22.99 happy with that went to pick them up offer in the window any large pizza £9.99 so 2 pizzas £19.98 so I asked for them at that deal he refused saying I had to ask for that deal at which point I said I didn't know about it until I got here he was quite rude and still refused to offer me the lower deal one very unhappy regular customer but the piri piri chicken from around the corner was very nice ?
Ordered takeaway and clicked a BBQ base instead of a tomato one,when it was delivered incorrectly the stores attitude was 'could'nt care less' will never use Papa John's again
We ordered 15 large pizzas for our kid’s birthday party. We thought it would remove the stress on the dayIt didnt.We called in advance to check they could manage our order. We called up a few days before and paid.We called on the day to check againAll fine they said.It was a 2 hour party. We had a fairly tight schedule.They were 50 minutes late on the day.All they had to do was be honest, give a realistic time and apologiseThey did none of those things. We spent an awful amount of time trying to call for an update only to be fobbed off with “it’s coming now/in 15 mins” if only they had just said, we’re running close to an hour late. At least we could have worked around them more effectively