went for mother’s day and had lovely service despite busy period, food was excellent
ian titterton
Love it , great place .
Sian Roberts
The food was outstanding, I have to know where they get their black pudding from!
Phillip Heslop
Went for an evening meal, food was excellent, service was lacking, ordered steak and told that they couldn't find any steak knives, after clearing main plates we were just forgotten about, had to order from the bar rest of the night, bill was incorrect, I had to say that we didn't order peppercorn sauce and was told that it comes with the steak as standard but I then mentioned it's a £1.50 charge and the staff member checked on the till and found out that it was in fact extra and unordered, as I said food was excellent really enjoyed the chicken but no check backs and being forgotten about after mains means service does not live up to the same standard unfortunately
Karl Mather
A great place for a meal and a drink after the Tolkien Trail. Very friendly, good service.
Michael Goodhand
Great sandwiches and beer
Simon Williams
A lovely pub with several dining areas. On our visit there was a wedding reception and private party. Food was lovely; we had the steak pie, and braised duck. We were served by a manager, judging by her jacket, who was exceptional.Parking: There is limited parking at the front of the building with a larger car park at the rear via a side road
Nikki B
We had a lovely time here on Sunday after our walk around the Tolkien Trail! Gorgeous pub with lovely staff and the food was delicious -we had the beef brisket roast dinner! Definitely recommend booking if coming on a weekend, we did book but noticed a few groups of walkers that had to be turned away. We’ll be back!
Sue B
Re: Christmas 2 night special Mr & Mrs S.Burke: Complaints in writing Shireburn Christmas Wed, 27 Dec 2023, 18:52, We were so disappointed with our stay at the Shireburn Arms that we stayed one night and checked out, forfeiting part of our payment of £490 in advance, covering Christmas day. After attending a wedding earlier this year, we were expecting to dine in the lovely dining area, Instead we were seated in the Public Bar, so busy with non- diners standing right up close in animated rather loud conversation and several small children running around. The tables were very close together and a party of six right up to our backs. You did your best and seated us in a separate room but we spent the evening just the two of us as we accepted this offer in choice over the rowdy alternative, not what we had planned! The last straw in this scenario was that our food was very poor, appearing and tasting as if it had been on hot plates for an extended time, I couldn't cut my roast potatoes which were rock hard, We felt we had complained enough and left it there, leaving the food half eaten. When I asked about Christmas dinner the next day we were told it would be the same, served to us in the bar. We were not willing to spend another day in these surroundings, hardly the settings described in your Christmas Brochure which were promoted but simply were not delivered. We decided it would be less upsetting to leave than stay on for what I feel sure would be more of the same. I have to say, the company's policy seems to be to make as much money as possible, over and above customer comfort and satisfaction. I asked for a refund, on our booked accommodation, left early through no fault of ours, just so unsatisfactory and you said you will speak to your higher management. As I said, if after 2 weeks from that date (25th Dec) we don't reach what I feel is a satisfactory outcome, I will post a review of the establishment on Trip Advisor Regards Susan Burke To date 13/1/24/ we have received not a word from the Shireburn Arms or their management "James Places" so I am posting this review, and I see it will join many other dissatisfied customers
Davidspike Moore
Attended a lovely wedding at your beautiful cosy place.
I arrived at 12 and eat at 14, don't go here ?. It's good but to long.
Michelle Cass
Brilliant tasting menu great selection of food and wines credit to the chefs definitely be back again
Derek Gardner
Very good service,most of food was good I expected the steak pie to be home made for £16 but it appeared bought in even though quite good,mushy peas very dry.
Michael Wilkinson
If you drive past this place, you would think it was another country pub. On the outside, it gives you the Tolkien Trail walk WOW, goes right past its car park. I didn't count the number of cars, it was jammers, a good size. Then you walk in the place, greeted and seated, ready to eat. I couldn't find the 6th star. My stay in the Tolkien suite was a wonderful experience. 4 Poster. Say no more. Thank you to all the staff for creating a wonderful, memorable experience. Head for the library room, my favourite. Could write more but don't like to take away the wow.Parking: 50 cars possible
Miaya U
I was greeted immediately by this lovely girl she gave us a table straight away and was so polite. The food was amazing. However I was very unpleased with the attitude of one of the taller lads running around upon asking for his name I was told he is called Ellis and is a duty manager I don’t know what kind of show they are running at the shireburn but he is one of the most rude incompetent people I have ever come across. However the young girl I believe to be called Scarlett was so polite and kept a positive stride despite being shouted at and bossed around by the taller guy! It’s safe to say we will not be returning due to the awful treatment of the staff. What a disappointment to that poor girl.
went for mother’s day and had lovely service despite busy period, food was excellent
Love it , great place .
The food was outstanding, I have to know where they get their black pudding from!
Went for an evening meal, food was excellent, service was lacking, ordered steak and told that they couldn't find any steak knives, after clearing main plates we were just forgotten about, had to order from the bar rest of the night, bill was incorrect, I had to say that we didn't order peppercorn sauce and was told that it comes with the steak as standard but I then mentioned it's a £1.50 charge and the staff member checked on the till and found out that it was in fact extra and unordered, as I said food was excellent really enjoyed the chicken but no check backs and being forgotten about after mains means service does not live up to the same standard unfortunately
A great place for a meal and a drink after the Tolkien Trail. Very friendly, good service.
Great sandwiches and beer
A lovely pub with several dining areas. On our visit there was a wedding reception and private party. Food was lovely; we had the steak pie, and braised duck. We were served by a manager, judging by her jacket, who was exceptional.Parking: There is limited parking at the front of the building with a larger car park at the rear via a side road
We had a lovely time here on Sunday after our walk around the Tolkien Trail! Gorgeous pub with lovely staff and the food was delicious -we had the beef brisket roast dinner! Definitely recommend booking if coming on a weekend, we did book but noticed a few groups of walkers that had to be turned away. We’ll be back!
Re: Christmas 2 night special Mr & Mrs S.Burke: Complaints in writing Shireburn Christmas Wed, 27 Dec 2023, 18:52, We were so disappointed with our stay at the Shireburn Arms that we stayed one night and checked out, forfeiting part of our payment of £490 in advance, covering Christmas day. After attending a wedding earlier this year, we were expecting to dine in the lovely dining area, Instead we were seated in the Public Bar, so busy with non- diners standing right up close in animated rather loud conversation and several small children running around. The tables were very close together and a party of six right up to our backs. You did your best and seated us in a separate room but we spent the evening just the two of us as we accepted this offer in choice over the rowdy alternative, not what we had planned! The last straw in this scenario was that our food was very poor, appearing and tasting as if it had been on hot plates for an extended time, I couldn't cut my roast potatoes which were rock hard, We felt we had complained enough and left it there, leaving the food half eaten. When I asked about Christmas dinner the next day we were told it would be the same, served to us in the bar. We were not willing to spend another day in these surroundings, hardly the settings described in your Christmas Brochure which were promoted but simply were not delivered. We decided it would be less upsetting to leave than stay on for what I feel sure would be more of the same. I have to say, the company's policy seems to be to make as much money as possible, over and above customer comfort and satisfaction. I asked for a refund, on our booked accommodation, left early through no fault of ours, just so unsatisfactory and you said you will speak to your higher management. As I said, if after 2 weeks from that date (25th Dec) we don't reach what I feel is a satisfactory outcome, I will post a review of the establishment on Trip Advisor Regards Susan Burke To date 13/1/24/ we have received not a word from the Shireburn Arms or their management "James Places" so I am posting this review, and I see it will join many other dissatisfied customers
Attended a lovely wedding at your beautiful cosy place.
Restaurantji Recommends
I arrived at 12 and eat at 14, don't go here ?. It's good but to long.
Brilliant tasting menu great selection of food and wines credit to the chefs definitely be back again
Very good service,most of food was good I expected the steak pie to be home made for £16 but it appeared bought in even though quite good,mushy peas very dry.
If you drive past this place, you would think it was another country pub. On the outside, it gives you the Tolkien Trail walk WOW, goes right past its car park. I didn't count the number of cars, it was jammers, a good size. Then you walk in the place, greeted and seated, ready to eat. I couldn't find the 6th star. My stay in the Tolkien suite was a wonderful experience. 4 Poster. Say no more. Thank you to all the staff for creating a wonderful, memorable experience. Head for the library room, my favourite. Could write more but don't like to take away the wow.Parking: 50 cars possible
I was greeted immediately by this lovely girl she gave us a table straight away and was so polite. The food was amazing. However I was very unpleased with the attitude of one of the taller lads running around upon asking for his name I was told he is called Ellis and is a duty manager I don’t know what kind of show they are running at the shireburn but he is one of the most rude incompetent people I have ever come across. However the young girl I believe to be called Scarlett was so polite and kept a positive stride despite being shouted at and bossed around by the taller guy! It’s safe to say we will not be returning due to the awful treatment of the staff. What a disappointment to that poor girl.