Absolutely fantastic all around service, staff, food, drink. Had evening meal with my girlfriend and it was lovely, that wasn't a big wait despite just being a walk in. Got seated within a few mins. All you can drink on fizzy pop which is fantastic for customers that don't drink alcohol. I'll be there for the breakfast soon!!!Parking: Plenty of parking for guests with a car, although was advised by another customer that half of the parking is for the hotel attached and if staying at the hotel you will need to register your licence plate to avoid charges. Fantastic area and surroundings, outside area better in summer - there's lots of outdoor seating close to the water which is beautiful.Was too cold to eat outside lol.Wheelchair accessibility: Wheelchair accessible entrance, easy to navigate to the front door with smooth path, staff are on hand to assist with Hm arriving in the restaurant as they did with other guests entering the premises that were less able.Thank you for a great experience.
Tom Kench
Very good for breakfast ?. We haven't tried the dinner menu yet. Very friendly even when it is quite busy.
Elaine Thomas
I find it a nice place to eat with a good range of menu items. The staff have always been friendly and helpful. Being able to sit next to the water and watch the boats passing is a bonus.Parking: Lots of spaces near the building.
ShropshireBorn
As guests at the adjacent Premier Inn this spot was handily situated and we were aware that we were not to expect 'fine dining', although the last time we visited we did at least get table service. Now you have to queue at the bar to order and pay in advance. The food was good, although the advertised Christmas Menu wasn't available and there was no fish ! Sadly, with the exception with a young blonde lady identified on the till receipt as Olivia A, the remainder of the staff seemed disinterested from the moment they were unable to find our reservation, then when trying to give us the wrong order, and right until we left. Breakfasting the next morning was a similar experience, and it wasn't even that busy.
Katy-Jane Packman
I had booked a Christmas meal at the beginning of December for Christmas day at 5pm. They stopped serving food at 4pm and the cancellation email was sent to my spam email box so I had no idea. We turned up to be told by the manager,who was quite abrupt and not very apologetic,that all bookings after 4pm had been cancelled. We went home hungry as nowhere else was available at such short notice on Christmas day obviously.
Kathleen Everett
Christmas Day dinner. It was eventful to say the least. Staff look like deer in headlights most of the time, on edge and not very good at hosting at all. No very festive either.No atmosphere except staff running around like headless chickens. Starters arrived and we all had prawn cocktail. The sauce was very runny and there wasn’t much of it. But the prawns were lovely and fresh, so was the salad. Shame about the lack of sauce. Carvery was a shambles really. No sides available as ordered. They said they put everything out - why ask on the form beforehand to order sides? The gravy was like water and had a funny orange tinge to it?! The meat was lovely! So were the yorkies! The parsnips were black, undercooked roasties, dirty carrots, stuffing was rock hard. Please don’t get me started on the brussels - they had turned grey! I could go on but you get the drift. It felt like, well you’ve paid for the meal already so we don’t care what we serve you. Not very good at all.
darren sheffield
Staff were friendly and busy. We ordered the Christmas dinner offer with desert, we did ask for our desert of black forest gateau and waited 20 minutes. We ended up leaving without desert as we had to be somewhere!!!! The food was nice and recommended but it would have been a nicer to have completed the meal!! I’ve accepted that they were busy but at least someone in the kitchen should have known!!!
Mary Newman
Good food and had a 33% off food coupon so well worth it. Food very hot and good value. Staff very friendly.
Mike Finnerty
Shocking place. Had previous bad experiences there but thought we would give it another go and wish we hadn’t. Family of 6 booked table at 5pm today (Sunday), wanted somewhere that the adults could have a carvery but kids could choose off the normal menu. Carvery had finished before 5pm and was being thrown away, advertised until 6. Hardly any meals from the festive menu. Staff had no idea what was available and let us order only to be told it was not available. Would complain directly but would probably be offered a voucher and that would involve having to go back so No Thanks! Avoid.
Kate Barlow
Booked for 11 people for the festive menu. The smell was awful as you entre. We had pre ordered as advised to be told we could not order drinks at the table. The food was awful the manager needs a lesson in customer service. Lost a fortune on drinks as we had money to spend on drinks but refused to take orders at the table. No festive decorations on the table. It was shocking to be fair. Had Christmas music playing outside but not inside. I had a another party of 11 coming on the 25th Nov but we are cancelling and going to the longshoot were we have been told our table will be decorated in the festive theme. I will say we had a fantastic night but that had nothing to do with the food or service just the great team that I work with who work so hard and was looking forward to a good meal. Never again!!!
Fabulous ? loved everything Food and service was as good as it gets! And for the value you can't beat it Will be back to the Marina
Paul B
Had a table booked for family of six, 4 meals off menu (always the same) 2 meals served & finished before rest of meals were served, used to like this place but even our last visit was not good!
Qwertyyup
Fab breakfast with a great little play area our 2 year old Grandaughter she loves it. Always have to go several times when she comes to stay with us.
Fred w
We came here for our Christmas work lunch and the food and service was excellent. staff were friendly and helpful food came out quickly and was fresh despite being with a big group.
Sarah J
We come every week for our Sunday carvery as we believe it’s the best in the town. The staff are so friendly and they can’t do enough for you.
Absolutely fantastic all around service, staff, food, drink. Had evening meal with my girlfriend and it was lovely, that wasn't a big wait despite just being a walk in. Got seated within a few mins. All you can drink on fizzy pop which is fantastic for customers that don't drink alcohol. I'll be there for the breakfast soon!!!Parking: Plenty of parking for guests with a car, although was advised by another customer that half of the parking is for the hotel attached and if staying at the hotel you will need to register your licence plate to avoid charges. Fantastic area and surroundings, outside area better in summer - there's lots of outdoor seating close to the water which is beautiful.Was too cold to eat outside lol.Wheelchair accessibility: Wheelchair accessible entrance, easy to navigate to the front door with smooth path, staff are on hand to assist with Hm arriving in the restaurant as they did with other guests entering the premises that were less able.Thank you for a great experience.
Very good for breakfast ?. We haven't tried the dinner menu yet. Very friendly even when it is quite busy.
I find it a nice place to eat with a good range of menu items. The staff have always been friendly and helpful. Being able to sit next to the water and watch the boats passing is a bonus.Parking: Lots of spaces near the building.
As guests at the adjacent Premier Inn this spot was handily situated and we were aware that we were not to expect 'fine dining', although the last time we visited we did at least get table service. Now you have to queue at the bar to order and pay in advance. The food was good, although the advertised Christmas Menu wasn't available and there was no fish ! Sadly, with the exception with a young blonde lady identified on the till receipt as Olivia A, the remainder of the staff seemed disinterested from the moment they were unable to find our reservation, then when trying to give us the wrong order, and right until we left. Breakfasting the next morning was a similar experience, and it wasn't even that busy.
I had booked a Christmas meal at the beginning of December for Christmas day at 5pm. They stopped serving food at 4pm and the cancellation email was sent to my spam email box so I had no idea. We turned up to be told by the manager,who was quite abrupt and not very apologetic,that all bookings after 4pm had been cancelled. We went home hungry as nowhere else was available at such short notice on Christmas day obviously.
Christmas Day dinner. It was eventful to say the least. Staff look like deer in headlights most of the time, on edge and not very good at hosting at all. No very festive either.No atmosphere except staff running around like headless chickens. Starters arrived and we all had prawn cocktail. The sauce was very runny and there wasn’t much of it. But the prawns were lovely and fresh, so was the salad. Shame about the lack of sauce. Carvery was a shambles really. No sides available as ordered. They said they put everything out - why ask on the form beforehand to order sides? The gravy was like water and had a funny orange tinge to it?! The meat was lovely! So were the yorkies! The parsnips were black, undercooked roasties, dirty carrots, stuffing was rock hard. Please don’t get me started on the brussels - they had turned grey! I could go on but you get the drift. It felt like, well you’ve paid for the meal already so we don’t care what we serve you. Not very good at all.
Staff were friendly and busy. We ordered the Christmas dinner offer with desert, we did ask for our desert of black forest gateau and waited 20 minutes. We ended up leaving without desert as we had to be somewhere!!!! The food was nice and recommended but it would have been a nicer to have completed the meal!! I’ve accepted that they were busy but at least someone in the kitchen should have known!!!
Good food and had a 33% off food coupon so well worth it. Food very hot and good value. Staff very friendly.
Shocking place. Had previous bad experiences there but thought we would give it another go and wish we hadn’t. Family of 6 booked table at 5pm today (Sunday), wanted somewhere that the adults could have a carvery but kids could choose off the normal menu. Carvery had finished before 5pm and was being thrown away, advertised until 6. Hardly any meals from the festive menu. Staff had no idea what was available and let us order only to be told it was not available. Would complain directly but would probably be offered a voucher and that would involve having to go back so No Thanks! Avoid.
Booked for 11 people for the festive menu. The smell was awful as you entre. We had pre ordered as advised to be told we could not order drinks at the table. The food was awful the manager needs a lesson in customer service. Lost a fortune on drinks as we had money to spend on drinks but refused to take orders at the table. No festive decorations on the table. It was shocking to be fair. Had Christmas music playing outside but not inside. I had a another party of 11 coming on the 25th Nov but we are cancelling and going to the longshoot were we have been told our table will be decorated in the festive theme. I will say we had a fantastic night but that had nothing to do with the food or service just the great team that I work with who work so hard and was looking forward to a good meal. Never again!!!
Restaurantji Recommends
Fabulous ? loved everything Food and service was as good as it gets! And for the value you can't beat it Will be back to the Marina
Had a table booked for family of six, 4 meals off menu (always the same) 2 meals served & finished before rest of meals were served, used to like this place but even our last visit was not good!
Fab breakfast with a great little play area our 2 year old Grandaughter she loves it. Always have to go several times when she comes to stay with us.
We came here for our Christmas work lunch and the food and service was excellent. staff were friendly and helpful food came out quickly and was fresh despite being with a big group.
We come every week for our Sunday carvery as we believe it’s the best in the town. The staff are so friendly and they can’t do enough for you.