Very friendly staff here, even when busy you can tell they handle the pressure very well and hold their professionalism. Wait times were very short to say it was busy too.Food never disappointsI have the 3 lemon and herb chicken wings, garlic bread and chips every time. It is always so lovely.Will 100% be back
TylerMay99
Me and my partner travel from Nottingham every now and then for a cinema date night and always eat around the local area. We have ate from this Nando's once, I would rate the experience that ONE time as a 8/10. However every time since the one time we was actually able to be seated and served (which has been several times now) whenever we have attempted to eat at this Nando's there has been a 20-30 minute wait time. Which I understand its busy ext. The main reason why we have WALKED out each time after waiting for a lengthy amount of time is because there will be numerous tables free and no one will be seated, there will be multiple people waiting and the waiters and waitresses will be attending to other matters rather then seating customers. I asked today if they could begin sitting people as the waiting area is tiny and it was packed, PLUS they decided to tell people 15 minutes in there was going to be a extra 30 minutes wait on food once seated and all I got from the waited was “we’ll sort it”… 10 minutes later still no one else had been seated yet. Me and my partner walked out and promised to never go to this Nandos again. After countless attempts of eating here, we have been met with the same POOR service. I would NOT recommend this Nandos.
Daniel Gibson
I came with a group of friends this weekend and we all had an extremely pleasant visit. We were seen and seated immediately, and the food took next to no time at all to come out. The restaurant wasn't packed but you couldn't say it wasn't busy either so the speed of the service was excellent. I had the butterfly chicken done with the medium spice and it was cooked to perfection. I did opt to start with some olives which I'd not tried from Nandos before and they were gorgeous! Very happy with the visit and will be back again when I'm next in Loughborough
Corneliu-Andrei Popa
Good place, quite busy in the
Culture23444593713
Delivery They messed up our delivery up and took it to the wrong place. Said they called but they didn’t. Dropped it at some other place and we had to call mcuh later after some time ourselves. Never even got our food. Severely disappointed-don’t think il be using this Nandos again
Brad West
Food was ok and tbh the sameas any other Nandos. If youre a fan you will like it and there were lots of young groups in there having fun.
Sahil Hoque
where do i begin. me and two other friends came in one evening, we all ordered online and all was fine, the issue was with the lack of service and care.i had ordered my meal first, yet the other two orders arrived first, fine, i get that it can take time for these things. the second friend to get their food however was deeply apologised too for how there food was late. whilst i still had neither my food nor drink.cut to about 30 minutes post ordering, i can see what i believe is my meal sitting on the hot serve area, chips are missing but im at least hopeful that my food has not been forgotten. chips are put on 5 minutes later, great, my food is ready, right?nope, the people at the counter are busy stacking glass cups in a pyramid and all the people waitering are just walking past my meal. i can see the food is ready, it only took 10 minutes for someone on their break to overhear my conversation and ask if im missing my food, i told him its been sitting there for about 15 minutes. they brought it over , no apologies or nothing.burger was now stale and the chips weren’t great.
Matt Way
Popped in for lunch after a bowling trip with my daughter, and this has been the best experience eating out in a while! Our server, Jacob, was highly attentive and amazing with interacting with my daughter and even talking about her colouring when he came to check us. Absolute credit to the team. Big shout to the chefs too, I know they can lose out on the limelight sometimes, but the food was perfect and served very fast!Overall a massive thanks to all the team, and we will be seeing you again soon ?
Rh3a “Rh3a”
Last week, I decided to have a meal with my family at Nando’s, when we arrived we were greeted by a man wearing a blue t-shirt who seemed to be the manager. It wasn’t that busy so we were seated abruptly. We eventually made our order at the counter to the manager and ordered a starter of pitta bread and hummus along with our mains. When the food arrived, we received our three mains and one pitta bread and a small block of butter. We asked about the hummus we ordered with the pitta bread and the man in the blue shirt said ‘my bad bro’ .We expected him to then bring the correct order. However he did not. We found this very rude in the way he apologised and did not even bother to replace it. The customer service was very poor.
H Parmar
So rude and nasty to us . Made us wait 20 minutes and they said we would have to wait until they checked if they had enough food . There was an empty table but he refused to give it to us . It appeared he was hogging it for his friends . Some of the restaurant staff definitely need a refresher course in hospitality and respect for diversity.Parking: Very little available
great as air conditioned and ready quick but chicken thighs very dry and overcookedParking: none
John R. Woodward
it is like macdonalds, but with chicken. When the waiter warns you that their hottest sauce is hot....take the warning
Linda Clarke
Have visited Nandos before in Loughborough but I feel today was poorly managed, as myself and my daughter had to wait over 30 mins for our food order, and when I asked how long will our food be, a staff member said have you not been told of a longer waiting time, I said no, she said food would be along shortly after I said I'm not happy Then I remembered it was that member of staff who first greeted us on the door! When the food arrived we were rushing as we didn't have long to walk back to the carpark, so wasn't an enjoyable lunch. The wrap was really flavourless and boring like it had been rushed. Disappointed this visit. Customers should be told before they order food if there is a big group in eating beforehand then people can decide whether they should eat out somewhere else.
Charlie
Really good food service was great,Just a bit expensive.
olivia burdett
Ordered for collection, friendly staff on arrival and Sarah was very helpful.
Very friendly staff here, even when busy you can tell they handle the pressure very well and hold their professionalism. Wait times were very short to say it was busy too.Food never disappointsI have the 3 lemon and herb chicken wings, garlic bread and chips every time. It is always so lovely.Will 100% be back
Me and my partner travel from Nottingham every now and then for a cinema date night and always eat around the local area. We have ate from this Nando's once, I would rate the experience that ONE time as a 8/10. However every time since the one time we was actually able to be seated and served (which has been several times now) whenever we have attempted to eat at this Nando's there has been a 20-30 minute wait time. Which I understand its busy ext. The main reason why we have WALKED out each time after waiting for a lengthy amount of time is because there will be numerous tables free and no one will be seated, there will be multiple people waiting and the waiters and waitresses will be attending to other matters rather then seating customers. I asked today if they could begin sitting people as the waiting area is tiny and it was packed, PLUS they decided to tell people 15 minutes in there was going to be a extra 30 minutes wait on food once seated and all I got from the waited was “we’ll sort it”… 10 minutes later still no one else had been seated yet. Me and my partner walked out and promised to never go to this Nandos again. After countless attempts of eating here, we have been met with the same POOR service. I would NOT recommend this Nandos.
I came with a group of friends this weekend and we all had an extremely pleasant visit. We were seen and seated immediately, and the food took next to no time at all to come out. The restaurant wasn't packed but you couldn't say it wasn't busy either so the speed of the service was excellent. I had the butterfly chicken done with the medium spice and it was cooked to perfection. I did opt to start with some olives which I'd not tried from Nandos before and they were gorgeous! Very happy with the visit and will be back again when I'm next in Loughborough
Good place, quite busy in the
Delivery They messed up our delivery up and took it to the wrong place. Said they called but they didn’t. Dropped it at some other place and we had to call mcuh later after some time ourselves. Never even got our food. Severely disappointed-don’t think il be using this Nandos again
Food was ok and tbh the sameas any other Nandos. If youre a fan you will like it and there were lots of young groups in there having fun.
where do i begin. me and two other friends came in one evening, we all ordered online and all was fine, the issue was with the lack of service and care.i had ordered my meal first, yet the other two orders arrived first, fine, i get that it can take time for these things. the second friend to get their food however was deeply apologised too for how there food was late. whilst i still had neither my food nor drink.cut to about 30 minutes post ordering, i can see what i believe is my meal sitting on the hot serve area, chips are missing but im at least hopeful that my food has not been forgotten. chips are put on 5 minutes later, great, my food is ready, right?nope, the people at the counter are busy stacking glass cups in a pyramid and all the people waitering are just walking past my meal. i can see the food is ready, it only took 10 minutes for someone on their break to overhear my conversation and ask if im missing my food, i told him its been sitting there for about 15 minutes. they brought it over , no apologies or nothing.burger was now stale and the chips weren’t great.
Popped in for lunch after a bowling trip with my daughter, and this has been the best experience eating out in a while! Our server, Jacob, was highly attentive and amazing with interacting with my daughter and even talking about her colouring when he came to check us. Absolute credit to the team. Big shout to the chefs too, I know they can lose out on the limelight sometimes, but the food was perfect and served very fast!Overall a massive thanks to all the team, and we will be seeing you again soon ?
Last week, I decided to have a meal with my family at Nando’s, when we arrived we were greeted by a man wearing a blue t-shirt who seemed to be the manager. It wasn’t that busy so we were seated abruptly. We eventually made our order at the counter to the manager and ordered a starter of pitta bread and hummus along with our mains. When the food arrived, we received our three mains and one pitta bread and a small block of butter. We asked about the hummus we ordered with the pitta bread and the man in the blue shirt said ‘my bad bro’ .We expected him to then bring the correct order. However he did not. We found this very rude in the way he apologised and did not even bother to replace it. The customer service was very poor.
So rude and nasty to us . Made us wait 20 minutes and they said we would have to wait until they checked if they had enough food . There was an empty table but he refused to give it to us . It appeared he was hogging it for his friends . Some of the restaurant staff definitely need a refresher course in hospitality and respect for diversity.Parking: Very little available
Restaurantji Recommends
great as air conditioned and ready quick but chicken thighs very dry and overcookedParking: none
it is like macdonalds, but with chicken. When the waiter warns you that their hottest sauce is hot....take the warning
Have visited Nandos before in Loughborough but I feel today was poorly managed, as myself and my daughter had to wait over 30 mins for our food order, and when I asked how long will our food be, a staff member said have you not been told of a longer waiting time, I said no, she said food would be along shortly after I said I'm not happy Then I remembered it was that member of staff who first greeted us on the door! When the food arrived we were rushing as we didn't have long to walk back to the carpark, so wasn't an enjoyable lunch. The wrap was really flavourless and boring like it had been rushed. Disappointed this visit. Customers should be told before they order food if there is a big group in eating beforehand then people can decide whether they should eat out somewhere else.
Really good food service was great,Just a bit expensive.
Ordered for collection, friendly staff on arrival and Sarah was very helpful.