We had our wedding reception at The Gate Hangs Well at the end of June, and to be honest, I have to say we were disappointed overall. We were recommended the venue as we were looking for somewhere for a small gathering on a budget, so the boathouse was ideal for what we needed. We made the enquiry, and they were quick to respond to emails and provided all the information we needed - they even let us have the 3 course menu and arrange for us to have beef since the regular steaks were unavailable. When we went to view the boathouse, we were advised they would be showing someone else round, so we would have to wait which we were fine with. We watched and listened in as they told the other people how they could set the room up, showed them where stuff was, generally asked them questions about their booking and even suggested they could have the piano tuned for them if they wanted to use it. When they left and it was our turn to view, we were told "this is it", and we were left to ask questions about set up, etc as the information wasn't volunteered. Still, we continued with the booking (and stayed for food after the viewing). We were told to take anything we wanted setting up the night before and to leave it with them because they had another event - which we did. We also asked if they had candles for the table which they said they did and would include in the set up. Again, the night before our wedding, we had another meal there with the majority of our party. On the day of my wedding, I turned up to the venue and everything I left the night before was exactly where I put it. ON MY WEDDING DAY, while the rest of the party sat outside enjoying the day, I set up my own wedding reception... I found the candles in the windows but they didn't have anything to light them with. I went into the toilet to take my makeup off and the young lady that was looking after us asked if I was ok because she thought I was crying. I'm not sure of the young ladies name (dark hair) but she was the only one that seemed to care. We hope she got the flowers we left for her and that they weren't kept by the other lady. To add insult to injury, the follow up email after the reception had someone else's name on it! We wouldn't recommend this venue based on our experience. I believe someone else is running the pub now, so I hope the remaining team members are now providing a better service than we received. It's a shame because it was a nice venue.
Alison Kenny
Food was very nice ?
Lorraine Cross
Obviously as it's near the river, part of the garden is still flooded and out of use. This ,however,isn't cordoned off and is not illuminated at night.Parking: Still partially flooded
Ann Smith
Just passing this pub lunchtime and stopped for food, very nice roast with friendly service
Rhea Louise
Lovely pub, great good, friendly staff.
Kevin Marshall
Well done the gate Team ‘ good food great atmosphere ‘ ?Parking: Great location
L Kettell
Just wanted to say a big thank you to The Gate Hangs Well & particularly Tillie for helping us get out of a forgot the elf situation! We went to the pub to capture the elf having been late to arrive because he got drunk in the pub. Tillie agreed to be in the pictures! All the team were really welcoming & the fires were on so it was warm and welcoming. We also order the Gyro’s which were lovely and great value. Definitely recommend.
Richard Canham
Went for golden years meal deal only to be told there was an error with the menu and it was more expensive, but went ahead with the meal. The first course I had mushrooms but they were cold, the main course scampi chips and peas, the peas were like bullets hard and no taste was most disappointing.Very little atmosphere and the room was cold.
graham f
Been today for birthday, what a fantastic day, nice fresh food, nice landlady and staff . Went the extra mile. Well done all, wish you all the best in the future... the 3oclock wxxxker
Keily G
Really disappointed with vegetarian option for sunday lunch. Just served with peas, broccoli and mash. No roast potatoes, carrots, parsnips and no yorkie pud. As I vegetarian I do at least expect vegetables to be vegetarian friendly. For £14.95,this was really poor. Staff were lovely as always and couldn't apologise enough. Wont be back for sunday lunch, such a shame.
Very Disappointing experience! It was -1 outside and the pub was very cold…none of the radiators were on, and none of the fires were lit! I chose the gyros…the chicken was dry, the flatbread was so tough I struggled to cut it, and it was covered in loads of thick cut unappetising raw onion. The only reason I gave 2 stars was because the waitress was friendly and efficient
Extra232
At the last the gate hangs well pub is back to life’ after 3 long dark years of sorrow ? the mist as lifted and now all the old locals are returning with smiling faces’ Shame on you Everards for such a bad choice ‘
Katie Hines
Visited during the evening for a meal, the food was lovely but they stop serving food quite early. It was a quiet evening and we didn't feel welcomed by the staff. Won't be visiting again in a hurry which is a shame because I have been many times in the past and it had always been a great experience.
Michael Lynch
Tuesday night so not busing service spot on 9/10 had the chicken and bacon salad lovely ?
Richard Hartshorne
Great function room, with private bar and private outdoor area.Ideal for adults and children.
We had our wedding reception at The Gate Hangs Well at the end of June, and to be honest, I have to say we were disappointed overall. We were recommended the venue as we were looking for somewhere for a small gathering on a budget, so the boathouse was ideal for what we needed. We made the enquiry, and they were quick to respond to emails and provided all the information we needed - they even let us have the 3 course menu and arrange for us to have beef since the regular steaks were unavailable. When we went to view the boathouse, we were advised they would be showing someone else round, so we would have to wait which we were fine with. We watched and listened in as they told the other people how they could set the room up, showed them where stuff was, generally asked them questions about their booking and even suggested they could have the piano tuned for them if they wanted to use it. When they left and it was our turn to view, we were told "this is it", and we were left to ask questions about set up, etc as the information wasn't volunteered. Still, we continued with the booking (and stayed for food after the viewing). We were told to take anything we wanted setting up the night before and to leave it with them because they had another event - which we did. We also asked if they had candles for the table which they said they did and would include in the set up. Again, the night before our wedding, we had another meal there with the majority of our party. On the day of my wedding, I turned up to the venue and everything I left the night before was exactly where I put it. ON MY WEDDING DAY, while the rest of the party sat outside enjoying the day, I set up my own wedding reception... I found the candles in the windows but they didn't have anything to light them with. I went into the toilet to take my makeup off and the young lady that was looking after us asked if I was ok because she thought I was crying. I'm not sure of the young ladies name (dark hair) but she was the only one that seemed to care. We hope she got the flowers we left for her and that they weren't kept by the other lady. To add insult to injury, the follow up email after the reception had someone else's name on it! We wouldn't recommend this venue based on our experience. I believe someone else is running the pub now, so I hope the remaining team members are now providing a better service than we received. It's a shame because it was a nice venue.
Food was very nice ?
Obviously as it's near the river, part of the garden is still flooded and out of use. This ,however,isn't cordoned off and is not illuminated at night.Parking: Still partially flooded
Just passing this pub lunchtime and stopped for food, very nice roast with friendly service
Lovely pub, great good, friendly staff.
Well done the gate Team ‘ good food great atmosphere ‘ ?Parking: Great location
Just wanted to say a big thank you to The Gate Hangs Well & particularly Tillie for helping us get out of a forgot the elf situation! We went to the pub to capture the elf having been late to arrive because he got drunk in the pub. Tillie agreed to be in the pictures! All the team were really welcoming & the fires were on so it was warm and welcoming. We also order the Gyro’s which were lovely and great value. Definitely recommend.
Went for golden years meal deal only to be told there was an error with the menu and it was more expensive, but went ahead with the meal. The first course I had mushrooms but they were cold, the main course scampi chips and peas, the peas were like bullets hard and no taste was most disappointing.Very little atmosphere and the room was cold.
Been today for birthday, what a fantastic day, nice fresh food, nice landlady and staff . Went the extra mile. Well done all, wish you all the best in the future... the 3oclock wxxxker
Really disappointed with vegetarian option for sunday lunch. Just served with peas, broccoli and mash. No roast potatoes, carrots, parsnips and no yorkie pud. As I vegetarian I do at least expect vegetables to be vegetarian friendly. For £14.95,this was really poor. Staff were lovely as always and couldn't apologise enough. Wont be back for sunday lunch, such a shame.
Restaurantji Recommends
Very Disappointing experience! It was -1 outside and the pub was very cold…none of the radiators were on, and none of the fires were lit! I chose the gyros…the chicken was dry, the flatbread was so tough I struggled to cut it, and it was covered in loads of thick cut unappetising raw onion. The only reason I gave 2 stars was because the waitress was friendly and efficient
At the last the gate hangs well pub is back to life’ after 3 long dark years of sorrow ? the mist as lifted and now all the old locals are returning with smiling faces’ Shame on you Everards for such a bad choice ‘
Visited during the evening for a meal, the food was lovely but they stop serving food quite early. It was a quiet evening and we didn't feel welcomed by the staff. Won't be visiting again in a hurry which is a shame because I have been many times in the past and it had always been a great experience.
Tuesday night so not busing service spot on 9/10 had the chicken and bacon salad lovely ?
Great function room, with private bar and private outdoor area.Ideal for adults and children.