The place is nice and clean. The barista on the till, Liam, was very polite and professional. He make me one of the best coffees I ever tasted with a beautiful flower on it! Recommended 100%
Carole C
We are regular customers at Costa. I feel I have to write on this occasion due to dreadful service. It is not cheap to eat at this establishment. This was the third time in this particular store that we have received dreadful service. We excused our previous visits due to them being busy. Today this was not the case. The staff too busy talking about Cream fields through their head sets. Our food was left at the counter to get cold ( we were not informed it was ready) no knife, no serviette. It was disgusting service. The tables were laden with dirty dishes. We had to move full trays ourselves. As stated they were not busy at this particular time. We will not visit this particular Costa again.
Laila Saleh
Don't want to leave a star but had 2 to leave a review,went in at 6.50 to place an order only to be told there not taking orders inside only to go through the drive through when it clearly states open until 8.
Shellie Dickinson
Loved it, and so did my puppy who had a puppy chino
Google user
They need to widen the drive through went for bubble tea for the kids only to be told they had none....then had to wait in the que to leave as there is no other option.
Me and mum
They need to widen the drive through went for bubble tea for the kids only to be told they had none....then had to wait in the que to leave as there is no other option.
Derek Clysdale
Nice coffee. Don't forget to collect your coffee beans on the app.
Dave UK
White americano with sausage barn brown sauce brilliant
Laura T
Lovely atmosphere great coffee
Brian Sheldon
Needed a good clean , don't know if they were short staffed ?
Some customer service training required here. Facing an argumentive attitude from the barista when I was not happy with the preparation of my drink marred the whole relaxation aspect of a coffee shop.
Barry Keal
Excellent service today from Lucy, Libby and Molly. Always a delight to visit this costa. Ellie and Morgan served today with a lovely welcome.Wheelchair accessibility: Disabled spaces in the car park and easy, level access for wheelchair access.
Mary Davies
Ordered a large latte when I took the lid off it was only 3/4 full if I wanted a smaller coffee I would of ordered it very disappointed Anitree Liverpool
Heather Vanson
Costa is a well visited place of mine.... What's a trip out without a Costa hey?? Well if your out in aintree don't bother here it's dirty with no atmosphere and staff who want to do the bear minimum.... The furniture needs replacing or at least deep cleaning and the staff need to up their game... Was served 2 hot chocolates with our mini gingerbread men hand picked from the jar and then dumped on the tray without a plate or a napkin in site... Won't be returning this is the 2nd time I've used this Costa came back thinking the staff where maybe just having a bad day apparently not!
Alan Murtagh
Always understaffed! Never anyone to clean the tables and the staff always seem crazy busy. Think they need to stop being tight in wages and just get a few more staff working
The place is nice and clean. The barista on the till, Liam, was very polite and professional. He make me one of the best coffees I ever tasted with a beautiful flower on it! Recommended 100%
We are regular customers at Costa. I feel I have to write on this occasion due to dreadful service. It is not cheap to eat at this establishment. This was the third time in this particular store that we have received dreadful service. We excused our previous visits due to them being busy. Today this was not the case. The staff too busy talking about Cream fields through their head sets. Our food was left at the counter to get cold ( we were not informed it was ready) no knife, no serviette. It was disgusting service. The tables were laden with dirty dishes. We had to move full trays ourselves. As stated they were not busy at this particular time. We will not visit this particular Costa again.
Don't want to leave a star but had 2 to leave a review,went in at 6.50 to place an order only to be told there not taking orders inside only to go through the drive through when it clearly states open until 8.
Loved it, and so did my puppy who had a puppy chino
They need to widen the drive through went for bubble tea for the kids only to be told they had none....then had to wait in the que to leave as there is no other option.
They need to widen the drive through went for bubble tea for the kids only to be told they had none....then had to wait in the que to leave as there is no other option.
Nice coffee. Don't forget to collect your coffee beans on the app.
White americano with sausage barn brown sauce brilliant
Lovely atmosphere great coffee
Needed a good clean , don't know if they were short staffed ?
Restaurantji Recommends
Some customer service training required here. Facing an argumentive attitude from the barista when I was not happy with the preparation of my drink marred the whole relaxation aspect of a coffee shop.
Excellent service today from Lucy, Libby and Molly. Always a delight to visit this costa. Ellie and Morgan served today with a lovely welcome.Wheelchair accessibility: Disabled spaces in the car park and easy, level access for wheelchair access.
Ordered a large latte when I took the lid off it was only 3/4 full if I wanted a smaller coffee I would of ordered it very disappointed Anitree Liverpool
Costa is a well visited place of mine.... What's a trip out without a Costa hey?? Well if your out in aintree don't bother here it's dirty with no atmosphere and staff who want to do the bear minimum.... The furniture needs replacing or at least deep cleaning and the staff need to up their game... Was served 2 hot chocolates with our mini gingerbread men hand picked from the jar and then dumped on the tray without a plate or a napkin in site... Won't be returning this is the 2nd time I've used this Costa came back thinking the staff where maybe just having a bad day apparently not!
Always understaffed! Never anyone to clean the tables and the staff always seem crazy busy. Think they need to stop being tight in wages and just get a few more staff working