After shopping in this store Iv witnessed more aggressive verbal behaviour from nasty impatient customers shouting which can make customers like myself in the que feel very uncomfortable as the poor staff on the tills must feel although they employ a security guard they just constantly stand by the window and never seem to move or even try to react to this unreasonable behaviour what’s the point of having security then is my question?
John connolly
Got to checkout with £100 of food, asked to be delivered. Arrived 2 hrs later. No problem. Brilliant service. Keep up the good work guys.
David Appleby
My disabled girlfriend visited the store this afternoon & asked if there were deliveries available, and was told there was. When she got to the till she was told by another member of staff that there wasn't, and there was "nothing they could do" and basically completely uncooperative. My partner cannot carry shopping and relies on deliveries, as she has arthritis, fibro and other ailments. Utterly shameful treatment and extremely poor customer service.
Paul Davenport
Hit and miss with the staff on the day especially with the over 60 deal on a Tuesday, if you don't show your bonus card and ask if it still on the over 60 day they will not knock th 10% off. But it all depends on the staff
Julie Bradshaw
I know everything has gone up in price everywhere but this is hilarious how iceland prices have actually gone up.. I'm shopping around now because I won't pay these prices. Greed springs to mind
James Lyons
Home dilivery polite helpful if disabled
Teresa Eccleshall
Would have given 5 stars not long ago, but find Iceland much pricier and with less of a selection nowService from staff excellent
Derrick Mclelland
Better service in the waterloo one than the one in bootle
Robert Hurley
Not the greatest of stores. Food is pretty expensive and the fresh selection is poor quality. Iceland stores are not as value for money as they used to be tbh
Very very helpful and good home delivery service
After shopping in this store Iv witnessed more aggressive verbal behaviour from nasty impatient customers shouting which can make customers like myself in the que feel very uncomfortable as the poor staff on the tills must feel although they employ a security guard they just constantly stand by the window and never seem to move or even try to react to this unreasonable behaviour what’s the point of having security then is my question?
Got to checkout with £100 of food, asked to be delivered. Arrived 2 hrs later. No problem. Brilliant service. Keep up the good work guys.
My disabled girlfriend visited the store this afternoon & asked if there were deliveries available, and was told there was. When she got to the till she was told by another member of staff that there wasn't, and there was "nothing they could do" and basically completely uncooperative. My partner cannot carry shopping and relies on deliveries, as she has arthritis, fibro and other ailments. Utterly shameful treatment and extremely poor customer service.
Hit and miss with the staff on the day especially with the over 60 deal on a Tuesday, if you don't show your bonus card and ask if it still on the over 60 day they will not knock th 10% off. But it all depends on the staff
I know everything has gone up in price everywhere but this is hilarious how iceland prices have actually gone up.. I'm shopping around now because I won't pay these prices. Greed springs to mind
Home dilivery polite helpful if disabled
Would have given 5 stars not long ago, but find Iceland much pricier and with less of a selection nowService from staff excellent
Better service in the waterloo one than the one in bootle
Not the greatest of stores. Food is pretty expensive and the fresh selection is poor quality. Iceland stores are not as value for money as they used to be tbh
Restaurantji Recommends
Staff helpful and clean store
Very good weather to fly over Iceland the volcano was great and everything was wonderful in air
As usual fully stocked and had all the stuff I went for.
Great friendly service. But just wish the staff all had uniform instead of their own clothes so that you know who to ask for help off is you need it
I get my shopping delivered by Iceland and the shop staff and the driver are 100%