Woefull. Possibly the worst pizza I've had. This used to be good years ago. How times have changed. I would NOT RECOMMEND.
Muhammad Nouman
Papa John's Prescot Road branch consistently delivers on taste and service. Their pizzas are always fresh and flavorful, with a wide variety of toppings to choose from. The staff is friendly and efficient, ensuring a pleasant dining experience every time. Highly recommended for pizza lovers!
ashfaq abid
The staff served me well pizza topping was amazing i received my order timely and as i wanted it to be. Overall experience with papa johns was excellent. Keep it up staff
Aryaan Bangash
friendly staff. excellent environment.
M N
Food is always ready on time for collection. Tasty pizzas and sides.
Personal Account
I cannot express this enough… YOU NEED TO AVOID THIS PLACE.I ordered food from this establishment via Uber at 11.30pm on a Wednesday. Me and my mate were staying in Liverpool for the football, we were starving and needed something to eat, we had no idea what we got ourselves into.(I’ll keep the story short we never ate)The order status never changed on Uber, so I tried contacting the store multiple times to see what was taking so long. They didn’t respond. I then called the store as my order was 1 hour in as I had no updates on my food. I then checked the store opening times via google which were telling me they were closed at 11pm.I appreciate UBER are a different company;I was told by UBER I would get a refund when I cancelled the order.(I never got the money)Because Papa Johns apparently already started making the order, which is absolute nonsense btw.I then rung the store countless times speaking to a range of managers and staff hoping one of them could string a reasonable explanation together (which they never did) all of them giving me the same boring excuse.As far as I’m concerned this place is run by idiots.Rule No.1 of business - Update your business hours!!Long story short - I NEVER GOT MY FOOD OR MONEY BACK.
Ganesh Patil
Pathetic service &
Windows 2000
Used to be the best pizza in Liverpool by far. Ordered many times over the span of a couple years and always consistently good quality and service from them. Must have new management these days because I’ve had 3 bad experiences in a row. Food quality has absolutely plummeted as has service. Never ordering from here again.
Dominic Roberts
Ordered from here twice, first time my order was delivered with the wrong desserts which was not too upsetting but ordering again yesterday my pizza was delivered cold and incredibly undercooked, not happy with it in the slightest.
Gage Oxley
Got a call 40 minutes after I’d placed the order to tell me they didn’t have some of the ingredients. Was delivered after an hour - but they hadn’t given the delivery driver the drink. Pizza was hard and stale, in parts cold and others blistering hot as if microwaved, and drenched in grease. The chicken from the Side was very cold - didn’t feel comfortable eating it.Threw the majority of it away and ordering from elsewhere.
Completely awful, orders on asap take over an hour to arrive. Another time when given 5 hours notice to deliver then just didn't deliver then when going in store to ask what happened they claimed it was delivered when it was not. They also do not ever answer the phone. PLEASE do not order from here and if you do make it for collection.
Adelaide Black
Absolutely terrible! Missed most of our order and then won't pick up the phone when we call. The pizza has hardly any toppings on it either. Please save your £ and order from somewhere else!
Kermit Lefrog
Ordered at 10:30pm order was accepted waited for over an hour with no update kept ringing store no answer so drive down to find it all locked up and by order just sat on a
ra ny
Update:I was tryng to cancel but no one is answering the calls, eventually the pizza was delivered after 5 hours. Nothing wrong with the pizza. It’s the delivery time that made me give them 1⭐️Order never delivered, been trying to call the store but no one is answering.
Lucia Hurley
*PLEASE PLEASE DONT ORDER FROM HERE * I honestly think this place is incapable of getting orders correct (not only from my experience but from other reviews on here too). Ordered once and they missed half my meal, phoned them up and got told to come and collect it, gave them the benefit of doubt. SECOND TIME ordering and they forgot more than half of the meal due to "every human makes mistakes" after calling up the manager who didnt have the slighest sorrow for his and others hes in charge of. He was rude and disrespectful, i dont think disappointed is the word when it comes to this place. *PLEASE DONT EVER ORDER FROM THIS PLACE*
Woefull. Possibly the worst pizza I've had. This used to be good years ago. How times have changed. I would NOT RECOMMEND.
Papa John's Prescot Road branch consistently delivers on taste and service. Their pizzas are always fresh and flavorful, with a wide variety of toppings to choose from. The staff is friendly and efficient, ensuring a pleasant dining experience every time. Highly recommended for pizza lovers!
The staff served me well pizza topping was amazing i received my order timely and as i wanted it to be. Overall experience with papa johns was excellent. Keep it up staff
friendly staff. excellent environment.
Food is always ready on time for collection. Tasty pizzas and sides.
I cannot express this enough… YOU NEED TO AVOID THIS PLACE.I ordered food from this establishment via Uber at 11.30pm on a Wednesday. Me and my mate were staying in Liverpool for the football, we were starving and needed something to eat, we had no idea what we got ourselves into.(I’ll keep the story short we never ate)The order status never changed on Uber, so I tried contacting the store multiple times to see what was taking so long. They didn’t respond. I then called the store as my order was 1 hour in as I had no updates on my food. I then checked the store opening times via google which were telling me they were closed at 11pm.I appreciate UBER are a different company;I was told by UBER I would get a refund when I cancelled the order.(I never got the money)Because Papa Johns apparently already started making the order, which is absolute nonsense btw.I then rung the store countless times speaking to a range of managers and staff hoping one of them could string a reasonable explanation together (which they never did) all of them giving me the same boring excuse.As far as I’m concerned this place is run by idiots.Rule No.1 of business - Update your business hours!!Long story short - I NEVER GOT MY FOOD OR MONEY BACK.
Pathetic service &
Used to be the best pizza in Liverpool by far. Ordered many times over the span of a couple years and always consistently good quality and service from them. Must have new management these days because I’ve had 3 bad experiences in a row. Food quality has absolutely plummeted as has service. Never ordering from here again.
Ordered from here twice, first time my order was delivered with the wrong desserts which was not too upsetting but ordering again yesterday my pizza was delivered cold and incredibly undercooked, not happy with it in the slightest.
Got a call 40 minutes after I’d placed the order to tell me they didn’t have some of the ingredients. Was delivered after an hour - but they hadn’t given the delivery driver the drink. Pizza was hard and stale, in parts cold and others blistering hot as if microwaved, and drenched in grease. The chicken from the Side was very cold - didn’t feel comfortable eating it.Threw the majority of it away and ordering from elsewhere.
Restaurantji Recommends
Completely awful, orders on asap take over an hour to arrive. Another time when given 5 hours notice to deliver then just didn't deliver then when going in store to ask what happened they claimed it was delivered when it was not. They also do not ever answer the phone. PLEASE do not order from here and if you do make it for collection.
Absolutely terrible! Missed most of our order and then won't pick up the phone when we call. The pizza has hardly any toppings on it either. Please save your £ and order from somewhere else!
Ordered at 10:30pm order was accepted waited for over an hour with no update kept ringing store no answer so drive down to find it all locked up and by order just sat on a
Update:I was tryng to cancel but no one is answering the calls, eventually the pizza was delivered after 5 hours. Nothing wrong with the pizza. It’s the delivery time that made me give them 1⭐️Order never delivered, been trying to call the store but no one is answering.
*PLEASE PLEASE DONT ORDER FROM HERE * I honestly think this place is incapable of getting orders correct (not only from my experience but from other reviews on here too). Ordered once and they missed half my meal, phoned them up and got told to come and collect it, gave them the benefit of doubt. SECOND TIME ordering and they forgot more than half of the meal due to "every human makes mistakes" after calling up the manager who didnt have the slighest sorrow for his and others hes in charge of. He was rude and disrespectful, i dont think disappointed is the word when it comes to this place. *PLEASE DONT EVER ORDER FROM THIS PLACE*