Not point ever ordering from here on Uber it either takes 3 hours or they cancel
john maddison
Accepted order then told no delivery drivers so can't deliver.....a takeaway pizza place that can't deliver
Erin Birch
Amazing deals compared to anywhere else an nice tasty sauce an doe
Jenna J
Will never order from here again, waste of time, sent meat order when we ordered vegetarian,made us wait 90 mins for a replacement, whole replacement order was wrong everything contained meat and it was nothing that we ordered, completely wrong. Had to get a refund as they couldn’t get simple order right, offered no complimentary free pizza next time or anything for all the messing around. Will never go there again and i hope they are one of the pappa johns that are shutting down.
David Kennah
Went in the shop to order a pizza, the staff had an appalling command of the English language, managed to eventually get it through to the girl what I wanted only to be told they couldn't take cash payment...its like everything to do with the business is not understood by the staff in the slightest!
Kalem Stapleton
I will say we always enjoyed the pizza from this place, however, the latest order we made will likely be our last, whilst eating my girlfriend noticed a spider had been cooked into the pizza, safe to say we didn’t continue to eating, tried to call the store several times over a 3 hour period, when they finally answered we where asked why we didn’t tell them sooner, store wasn’t any help so we went online to report it and it took two weeks for them to agree to give us a refund.I understand that sometimes these things can happen but the service we received when trying to deal with the issue was a bigger put off than the actual issue.
Anesha Owens
I’m never ordering from this establishment again. I’ve never had any issues before but tonight I’ve waited over 2 hours for my pizzas to arrive and still nothing. Too top it off they won’t answer their phone. This is unacceptable!
Hannah Banks
Absolute joke ordered a pizza tonight and had never come and they have took my money out of Bank
Martin S
Absolute joke! Went into store and could give them an money, they said I had to download the app!!!! And order on there.. why!!!! They don’t deserve any business!!! I couldn’t buy a Pizza in a Pizza takeout now that’s a first for me…. ?
Hayley Lindley
I wish I would have read the reviews before ordering. Ordered 2 pizzas tonight and found them quite tasteless. Ordered the Philly steak and it was basically a cheese pizza with about 4 pieces of steak on. Several pieces had no steak at all. First time trying Pappa John’s and sadly think it will be the last.
The worst pizza shop. Placed an order, waited over 2 hours. Called twice, said on the way. In the end had to cancel. Don’t order from here.
Adam Walker
After waiting an hour they got the order completely wrong, said they would give a refund. Had to chase multiple times, 2 weeks later and still nothing. So annoying as the pizza is good just bad management
Jenna Johnson
I wont be ordering from here again, took 30 mins to order as a walk-in because they dont know what they are doing, gave me a small pizza instead of medium argued it was because id gone for a thin base. Awful franchise letting pappa johns down,no wonder reviews are so average. Food is nice but they get my order wrong everytime! Customer service is awful.
Harry Shaw
Love it here. I feel bad for getting delivery because I live quite the distance from Allerton but the Prescot store doesn't deliver to me even though its closer.Allerton Road store always delivers the food hot and it's always right. Can't fault them ever keep it up guys.
Amy sharpe
The manager, Prince, was extremely helpful in correcting an incorrect order we received. Nothing was an issue for him. Great service
Not point ever ordering from here on Uber it either takes 3 hours or they cancel
Accepted order then told no delivery drivers so can't deliver.....a takeaway pizza place that can't deliver
Amazing deals compared to anywhere else an nice tasty sauce an doe
Will never order from here again, waste of time, sent meat order when we ordered vegetarian,made us wait 90 mins for a replacement, whole replacement order was wrong everything contained meat and it was nothing that we ordered, completely wrong. Had to get a refund as they couldn’t get simple order right, offered no complimentary free pizza next time or anything for all the messing around. Will never go there again and i hope they are one of the pappa johns that are shutting down.
Went in the shop to order a pizza, the staff had an appalling command of the English language, managed to eventually get it through to the girl what I wanted only to be told they couldn't take cash payment...its like everything to do with the business is not understood by the staff in the slightest!
I will say we always enjoyed the pizza from this place, however, the latest order we made will likely be our last, whilst eating my girlfriend noticed a spider had been cooked into the pizza, safe to say we didn’t continue to eating, tried to call the store several times over a 3 hour period, when they finally answered we where asked why we didn’t tell them sooner, store wasn’t any help so we went online to report it and it took two weeks for them to agree to give us a refund.I understand that sometimes these things can happen but the service we received when trying to deal with the issue was a bigger put off than the actual issue.
I’m never ordering from this establishment again. I’ve never had any issues before but tonight I’ve waited over 2 hours for my pizzas to arrive and still nothing. Too top it off they won’t answer their phone. This is unacceptable!
Absolute joke ordered a pizza tonight and had never come and they have took my money out of Bank
Absolute joke! Went into store and could give them an money, they said I had to download the app!!!! And order on there.. why!!!! They don’t deserve any business!!! I couldn’t buy a Pizza in a Pizza takeout now that’s a first for me…. ?
I wish I would have read the reviews before ordering. Ordered 2 pizzas tonight and found them quite tasteless. Ordered the Philly steak and it was basically a cheese pizza with about 4 pieces of steak on. Several pieces had no steak at all. First time trying Pappa John’s and sadly think it will be the last.
Restaurantji Recommends
The worst pizza shop. Placed an order, waited over 2 hours. Called twice, said on the way. In the end had to cancel. Don’t order from here.
After waiting an hour they got the order completely wrong, said they would give a refund. Had to chase multiple times, 2 weeks later and still nothing. So annoying as the pizza is good just bad management
I wont be ordering from here again, took 30 mins to order as a walk-in because they dont know what they are doing, gave me a small pizza instead of medium argued it was because id gone for a thin base. Awful franchise letting pappa johns down,no wonder reviews are so average. Food is nice but they get my order wrong everytime! Customer service is awful.
Love it here. I feel bad for getting delivery because I live quite the distance from Allerton but the Prescot store doesn't deliver to me even though its closer.Allerton Road store always delivers the food hot and it's always right. Can't fault them ever keep it up guys.
The manager, Prince, was extremely helpful in correcting an incorrect order we received. Nothing was an issue for him. Great service