Decent coffee and very helpful, smiley staff.But no gluten free sandwiches I can eat
Amy Mills
Served by the lovely Lizzie according to our receipt, very impressed with our whole experience. We have 3 little kids, nothing was too much trouble and felt extremely welcome. Food lovely, coffee awesome and babyccinos were a hit with the kids especially with a side of marshmallows.Thank you ? great start to our holiday.Kid-friendliness: Welcoming, kind and understanding contributed to calm experienceParking: Room for trailer and caravans
Alex Ballance
Decent coffee and very helpful, smiley staff.But no gluten free sandwiches I can eat
Susan Kinghorn
Decent but think over priced
Jean Macartney
On our way to Scotland we called in for a snack. I got an “egg mayonnaise” sandwich. It was sliced egg on dry bread, no butter and no mayonnaise. I don’t know where the sandwiches are made but someone needs to be told how to make them!!! Hot chocolate was fine and staff lovely hence the 3 stars. For food it would be zero stars
alanmC5340VS
Ask too much money cheeper at mcdonals and any cafe next to this place costa coffe bring prices down and gain more people in your cafes
Tomek Kozłowski
Coffee delicious as always but unfortunately too slow service
Doubletake
Had a problem with the coffees from the machine earlier which meant it tasted like there was absolutely no coffee in it. We sought out some help and Christina by the front was more than happy to help and sorted us out. Thanks for the help!
Rambling_Giant
A well needed stop while travelling back to Glasgow, and before tackling the A66. It had been a while since i’d been to Costa, but on the whole this was a very good 20-30 minute stop. I ordered a Medium Latte and a Salted Caramel Brownie - enjoyed both as well as the opportunity to drink from a glass, instead of a takeaway cup! Both items cost around £7.00 in total - slightly dearer but understandably, my colleague and I had stopped at a service station. Verdict - a satisfied customer feeling refreshed for leg two of the journey.
Lynette Bandeira
The lady at the till was extremely rude. Told me off for approaching the counter when the gentleman in front of me stepped away, I hadn't realised he was coming back. Her words were 'excuse me, can you not see I'm not done serving this gentleman?" - well I couldn't because he had stepped away - and then told me to "go stand over there until I'm done."Most unpleasant employee, didn't seem to understand the concept of customer service. Ruined my experience at Costa, usually one of my favourite coffee shops. Just because it's located in a rest stop and may not have a lot of repeat customers is no excuse for being rude.
Old woman on till not a clue how to use it. When I check my bank statements she keeps charging me different amounts for exactly the same thing. Ripoff.
ProfessorMGD
Old woman they put on till does not have a clue how to use it. She messes about with it for 10 minutes then eventually charges you something. When I get back check my bank statement she keeps charging me differently for exactly the same thing. Total Ripoff and lousy manager who puts her on the till.
Matthew Allen
Fine place, quick service. Hot chocolate was a little watered down.
Steve Eades
Can't believe site manager made servers wear blue plasters on their nosed, looks weird to say the least.......
Decent coffee and very helpful, smiley staff.But no gluten free sandwiches I can eat
Served by the lovely Lizzie according to our receipt, very impressed with our whole experience. We have 3 little kids, nothing was too much trouble and felt extremely welcome. Food lovely, coffee awesome and babyccinos were a hit with the kids especially with a side of marshmallows.Thank you ? great start to our holiday.Kid-friendliness: Welcoming, kind and understanding contributed to calm experienceParking: Room for trailer and caravans
Decent coffee and very helpful, smiley staff.But no gluten free sandwiches I can eat
Decent but think over priced
On our way to Scotland we called in for a snack. I got an “egg mayonnaise” sandwich. It was sliced egg on dry bread, no butter and no mayonnaise. I don’t know where the sandwiches are made but someone needs to be told how to make them!!! Hot chocolate was fine and staff lovely hence the 3 stars. For food it would be zero stars
Ask too much money cheeper at mcdonals and any cafe next to this place costa coffe bring prices down and gain more people in your cafes
Coffee delicious as always but unfortunately too slow service
Had a problem with the coffees from the machine earlier which meant it tasted like there was absolutely no coffee in it. We sought out some help and Christina by the front was more than happy to help and sorted us out. Thanks for the help!
A well needed stop while travelling back to Glasgow, and before tackling the A66. It had been a while since i’d been to Costa, but on the whole this was a very good 20-30 minute stop. I ordered a Medium Latte and a Salted Caramel Brownie - enjoyed both as well as the opportunity to drink from a glass, instead of a takeaway cup! Both items cost around £7.00 in total - slightly dearer but understandably, my colleague and I had stopped at a service station. Verdict - a satisfied customer feeling refreshed for leg two of the journey.
The lady at the till was extremely rude. Told me off for approaching the counter when the gentleman in front of me stepped away, I hadn't realised he was coming back. Her words were 'excuse me, can you not see I'm not done serving this gentleman?" - well I couldn't because he had stepped away - and then told me to "go stand over there until I'm done."Most unpleasant employee, didn't seem to understand the concept of customer service. Ruined my experience at Costa, usually one of my favourite coffee shops. Just because it's located in a rest stop and may not have a lot of repeat customers is no excuse for being rude.
Restaurantji Recommends
Very quiet when I visited but staff very friendly
Old woman on till not a clue how to use it. When I check my bank statements she keeps charging me different amounts for exactly the same thing. Ripoff.
Old woman they put on till does not have a clue how to use it. She messes about with it for 10 minutes then eventually charges you something. When I get back check my bank statement she keeps charging me differently for exactly the same thing. Total Ripoff and lousy manager who puts her on the till.
Fine place, quick service. Hot chocolate was a little watered down.
Can't believe site manager made servers wear blue plasters on their nosed, looks weird to say the least.......