Great Starbucks if a) you prefer surprisingly slow service and b) a long queue to a unisex toilet (as they only have one, although they also have one disabled). The general decor was charmless and the food overpriced (but that's a Starbucks thing anyway). However the lady did apologise for taking 15 minutes to serve us (with only one guy and his family ahead of us) so their staff are polite, and the drinks were good. So, it's fine, just don't go in for a drink or the toilet. It's a drive through and that's who they prioritise.
Kath C
Stopped for lunch on regular long journey south (southbound A168). Fully aware and accept it is dog friendly but to have a large boxer dog sitting on the seat drooling over the table turned my stomach. A very polite query to the manager as to the policy on this evoked a very uncalled for personal verbal attack. We only wanted to know if this was condoned by the store for the future. We did not address this to the dog owner but she shouted abuse at us and, appallingly, the manager and staff joined in! Needless to say this was very distressing and actually quite scary so felt bullied into taking the manager's 'advice ' to go elsewhere and left the store, and our food and drinks, in a hurry. Quite unbelievable over an innocent enquiry over store policy. Other customers looked quite shocked at our treatment. Obviously we shan't be going again.
Alannah Busby (Mrs B)
Extremely limited as they were long overdue a delivery - staff however were fabulous ?
Sarah Higgs
I can’t comment on the coffee but want to say a huge thank you to the young girl working here with the Nissan Juke, you very kindly helped us out of a situation with our car breaking down on the 1st Oct, you saved us! I never caught your name but just want to say thank you so much!
Nicola Tattersall
Great stop off on our journey up North. Expensive as usual and staff keep using take away cups for sitting inside but otherwise pleasant.
Humphrey Okuonghae
Quiet place. Friendly staff.
Sara Clarke
The food is laughably expensive. The coffee is too however they are better than most. Super clean, comfy chairs, heaps of parking.
emeraldire
Ordered for 2 and one order was wrong, replaced with correct coffee straight away. Both coffees had skimmed milk despite wanting full milk. Toilets were in a terrible state.
Howard Smith
Grossly overpriced. Small americano and two 'boil in the bag' sandwiches £13.50
Claire
Nicely located for a break from driving, however the design for the drive through wasn't thought up well was it? The bend in is so tight and sharp even a professional driver would struggle to cleanly steer into the drive thru!No complaints over the speed of service, the cheese and ham toastie or the coffee though.
After a long drive, called in for a coffee and a snack, 2 people behind the counter stared at us, we ordered coffee, a sandwich and a biscuit, there was no friendly atmosphere although the girl was very polite. We took our coffee, the sandwich was brought to us, no cutlery was provided, and we had to use a wooden stirrer to try and cut it . Although there were only two other people in, several tables were dirty. We were not impressed with anything and will never go back.
Ann Stead
Only had a coffee but cafe and WC very clean,staff very friendly,service very good,really enjoyed our
Peter Banks
It’s clean modern and has easy parking. The staff are friendly and efficient.
andrew hopwood
Great needed a stop and very nice for car people but parking no good for large vans with trailer or a truck.
Esme
Super place to stop when driving this road. Clean toilets, fab staff, easy access.
Great Starbucks if a) you prefer surprisingly slow service and b) a long queue to a unisex toilet (as they only have one, although they also have one disabled). The general decor was charmless and the food overpriced (but that's a Starbucks thing anyway). However the lady did apologise for taking 15 minutes to serve us (with only one guy and his family ahead of us) so their staff are polite, and the drinks were good. So, it's fine, just don't go in for a drink or the toilet. It's a drive through and that's who they prioritise.
Stopped for lunch on regular long journey south (southbound A168). Fully aware and accept it is dog friendly but to have a large boxer dog sitting on the seat drooling over the table turned my stomach. A very polite query to the manager as to the policy on this evoked a very uncalled for personal verbal attack. We only wanted to know if this was condoned by the store for the future. We did not address this to the dog owner but she shouted abuse at us and, appallingly, the manager and staff joined in! Needless to say this was very distressing and actually quite scary so felt bullied into taking the manager's 'advice ' to go elsewhere and left the store, and our food and drinks, in a hurry. Quite unbelievable over an innocent enquiry over store policy. Other customers looked quite shocked at our treatment. Obviously we shan't be going again.
Extremely limited as they were long overdue a delivery - staff however were fabulous ?
I can’t comment on the coffee but want to say a huge thank you to the young girl working here with the Nissan Juke, you very kindly helped us out of a situation with our car breaking down on the 1st Oct, you saved us! I never caught your name but just want to say thank you so much!
Great stop off on our journey up North. Expensive as usual and staff keep using take away cups for sitting inside but otherwise pleasant.
Quiet place. Friendly staff.
The food is laughably expensive. The coffee is too however they are better than most. Super clean, comfy chairs, heaps of parking.
Ordered for 2 and one order was wrong, replaced with correct coffee straight away. Both coffees had skimmed milk despite wanting full milk. Toilets were in a terrible state.
Grossly overpriced. Small americano and two 'boil in the bag' sandwiches £13.50
Nicely located for a break from driving, however the design for the drive through wasn't thought up well was it? The bend in is so tight and sharp even a professional driver would struggle to cleanly steer into the drive thru!No complaints over the speed of service, the cheese and ham toastie or the coffee though.
Restaurantji Recommends
After a long drive, called in for a coffee and a snack, 2 people behind the counter stared at us, we ordered coffee, a sandwich and a biscuit, there was no friendly atmosphere although the girl was very polite. We took our coffee, the sandwich was brought to us, no cutlery was provided, and we had to use a wooden stirrer to try and cut it . Although there were only two other people in, several tables were dirty. We were not impressed with anything and will never go back.
Only had a coffee but cafe and WC very clean,staff very friendly,service very good,really enjoyed our
It’s clean modern and has easy parking. The staff are friendly and efficient.
Great needed a stop and very nice for car people but parking no good for large vans with trailer or a truck.
Super place to stop when driving this road. Clean toilets, fab staff, easy access.