Caffè Nero

Unit 1, Coppergate Shopping Centre, 12 Coppergate Walk, York
01904 622141

Recent Reviews

Gavin Townsend

Not dog friendly… Bought drinks & we have a small puppy who has anxiety so he sat on my partners lap. Rudely told to put him on floor as it’s apparently health & safety nonsense. I’ve worked in hospitality for 20 years. I would suggest head office to look into the angry rude

Cris Poleto

old and dried cakes…

Ren A

Love the progress flag, such a little thing that feels so welcoming :))

bryan palphreyman

Looking a bit tired inside now, but can't fault the staff. Very pleasant and friendly.

Linda Tayne

Nice atmosphere but hot chocolate was like warm

Millie H

Always a busy but lovely Nero. Recommend. Not many plug sockets but nice place to work.

debbie hackett

Took almost 30 mins to que and sit for a coffee. Only 2 staff members for a Sunday lunch every table was dirty full of cups. The whole building was very tired crubby the walk to the toilet you can see years of build up of dirt then in the actual toilets just so dirty ?my 1st time in a cafe Nero definitely will not be heading back anytime soon ?

Greta La Spina

Absolutely the worst caffé nero i ever been. Disgusting toilets, dirty tables, two lazy bartenders... The whole bar and around the coffee machine area was unbelievable... So dirty!!!! The place wasn't even busy when we were there. Never ever!

Mark Tilda

Lovely cappuccino at 8.25am. Service was great and they warmed my pain au chocolat to

Peter Savage

Excellent place and staff great for a coffee ☕️ and a quick

Boof Edge

I was there 8th January and did not like my experience at all. The staff seem to have been very flustered, not knowing where things were and took way too long to make my coffee and serve others. It wasn't busy at all when we were there.The 2 staff actually working seemed new and students, so maybe why it was as it was, I take it the manager was there, but took no interest in anything and left the staff to it and left the coffee shop.The place looked on the grubby side and the toilets were not clean at all.I think Nero is the best high street coffee shop, but mine and my partners brews were not the best, trainee barista staff possibly, so maybe why it was not the best.We did go in 2 other Neros on our stay and they were a whole lot better in every way.

Sandra Babij

Nice place for food and

Kirsten Pearson

Great coffee, sadly girl was short staffed so took a while for a takeout but friendly and personal

Simon “Red Simon” Geoghegan

This was a non-visit. I waited in line for more than ten minutes to be served, with perhaps another ten minutes likely. Then I saw them serve a customer with Hot Chocolate and I realised this was just a hot powdery milk shake. Caffe Nero used to make a Chocolate Milano which was sourced from a dark chocolate liquid kept in the fridge. Then I realised this product is no longer served so I quit the queue and went home.

Maureen Ridley

Quick service however couldn't stop as not enough staff on so was get served and leave the staff off were do lovely but rushed off their feet bless

Load More