Extremely poor service. Lack of concern, lack of communication. I ordered a pizza through them and they didn’t deliver it, denied all responsibility and made minimal attempt to fix the situation they caused. Very poor management.
Bill Richman
Service was a bit indifferent. We were at a tiny table, but the server never offered to clear away the empty bottles and glasses, and seemed to feel like it was an imposition when I asked him to, although they weren't busy. Their vegan mozzarella is very mayonnaise-like, so I'd give the vegan garlic bread (which is slathered in it) a pass next time. Pizza and dough balls were good.
Chloe
Staff were amazing and made our friends birthday meal the perfect experience. Not only was the food made with high quality care, but staff were on point with fast speed of service and when bringing out the cake they joined in with wishing our friend a happy birthday. Atmosphere was perfect night out/meal vibes and I just can’t recommend enough!
I H
It was my daughter’s birthday and a busy night although we wanted to come in earlier we couldn’t. Upon arrival we were sat down as requested on two separate tables (me on my own) and my daughter with her friends. Food was lovely and all the staff were so nice to my daughter and her friends as well as accommodating as we brought in a cake. That was dealt with no fuss. Made our night very nice indeed.Yozen was absolutely amazing, lovely and such a brilliant host. Thanks ??
Simba E
Ordered on uber eats. Pizza took 45 mins for preparation. No explanation. Pizza mustve sat there getting cold for 20 mins. Uber driver finally picked it up. Driver did not answer any of my messages. Handover was terrible.Pizza uncut. (Basics in serving pizza!! Like comeon!!!!! ) Pizza Late. Pizza Cold. Ended up having a packet of crisps. This particular branch has terrible reviews! Not sure whats going on!!!?? Requesting refund in 24 hours.
Peter Valentine
Good food and great
Katherine Bond
We have visited pizza express in Northampton for many years and it really is one of our favourite places to eat. The atmosphere is great and the staff are always very attentive! We are often served by Chelsey who goes over and above, remembers everything, she really is a lovely person. All the other staff are also friendly and welcoming including the chefs and kitchen team too. We love visiting…. A family friendly place to eat.
Paul Livingstone
Recently had our daughters 7th Birthday held at Pizza Express, Northampton. We booked months in advance ensuring all would be as we requested. A change of management didn't help as it would seem that what we were told originally was not how Pizza Express operate with kids party.The night before the party I dropped off the Helium Balloons before they closed as it was going to be difficult to get them to the venue in the day time being the centre of town. I had to move the tables around so it looked the way we had originally asked for which was rather frustrating. I then met Claire who assured me that the following day would run smooth and that it did which was solely down to her. She was excellent and very attentive!! A real credit to the Northampton branch and she did not let us down. Thankfully Claire was there as it may well not have gone to plan if she hadn't been.
Melissa F
Despite it being a busy Saturday before Christmas, the food was excellent. Didn't have to wait too long either.
NotwackoJacko
Food, service, and atmosphere are all excellent! I highly recommend you visit this place, the food is to die for! ?Dietary restrictions: So when I know who is a coeliac, has plenty to eat here, unlike some restaurants ?Parking: Great parking in town, too! ?
Food is always just mediocre. I find the children's meals come out boiling hot, and adult meals are just luke warm. Every time I go to pizza express, to any branch, the wait staff really don't appreciate children and my kids are well behaved. The food portions are quite small for kids, not worth the money. Every time I go with a "love 2 shop" voucher it takes over half an hour for my bill to get paid. If the staff aren't trained as to how to use vouchers then pizza express should stop teaming up with voucher companies, or at least inform their staff about their offers and deals. Overall, an unpleasant experience.Kid-friendliness: Minimal, nowhere to leave the pram, dirty/broken high chairs, awkward positioning. Staff not very friendly.
Curious30821876909
Absolutely shocking first time the pizzas are as thin as a sheet of cardboard hardly any cheese on the pizza, you have to cut your own pizza which got very messy. Pizza was tiny and what a hassle you’ve got to sit down Wait for someone to come over so you can order then another wait for your food then leaving is just as much hassle you have to wait for somebody to come over with your bill, then wait again for someone to come over to pay
Rodrigo Diaz Martinez
Nice food. The staff was very lovely.
sean ryan
We headed to pizza express to try out some of their Christmas food. The pizza was delicious I would recommend trying them! The service was brilliant, our server Chelsea was lovely!
David Sait
Food great. Service excellent - staff working very hard and maintaining good customer service under what looks like difficult circumstances of short staffing.
Extremely poor service. Lack of concern, lack of communication. I ordered a pizza through them and they didn’t deliver it, denied all responsibility and made minimal attempt to fix the situation they caused. Very poor management.
Service was a bit indifferent. We were at a tiny table, but the server never offered to clear away the empty bottles and glasses, and seemed to feel like it was an imposition when I asked him to, although they weren't busy. Their vegan mozzarella is very mayonnaise-like, so I'd give the vegan garlic bread (which is slathered in it) a pass next time. Pizza and dough balls were good.
Staff were amazing and made our friends birthday meal the perfect experience. Not only was the food made with high quality care, but staff were on point with fast speed of service and when bringing out the cake they joined in with wishing our friend a happy birthday. Atmosphere was perfect night out/meal vibes and I just can’t recommend enough!
It was my daughter’s birthday and a busy night although we wanted to come in earlier we couldn’t. Upon arrival we were sat down as requested on two separate tables (me on my own) and my daughter with her friends. Food was lovely and all the staff were so nice to my daughter and her friends as well as accommodating as we brought in a cake. That was dealt with no fuss. Made our night very nice indeed.Yozen was absolutely amazing, lovely and such a brilliant host. Thanks ??
Ordered on uber eats. Pizza took 45 mins for preparation. No explanation. Pizza mustve sat there getting cold for 20 mins. Uber driver finally picked it up. Driver did not answer any of my messages. Handover was terrible.Pizza uncut. (Basics in serving pizza!! Like comeon!!!!! ) Pizza Late. Pizza Cold. Ended up having a packet of crisps. This particular branch has terrible reviews! Not sure whats going on!!!?? Requesting refund in 24 hours.
Good food and great
We have visited pizza express in Northampton for many years and it really is one of our favourite places to eat. The atmosphere is great and the staff are always very attentive! We are often served by Chelsey who goes over and above, remembers everything, she really is a lovely person. All the other staff are also friendly and welcoming including the chefs and kitchen team too. We love visiting…. A family friendly place to eat.
Recently had our daughters 7th Birthday held at Pizza Express, Northampton. We booked months in advance ensuring all would be as we requested. A change of management didn't help as it would seem that what we were told originally was not how Pizza Express operate with kids party.The night before the party I dropped off the Helium Balloons before they closed as it was going to be difficult to get them to the venue in the day time being the centre of town. I had to move the tables around so it looked the way we had originally asked for which was rather frustrating. I then met Claire who assured me that the following day would run smooth and that it did which was solely down to her. She was excellent and very attentive!! A real credit to the Northampton branch and she did not let us down. Thankfully Claire was there as it may well not have gone to plan if she hadn't been.
Despite it being a busy Saturday before Christmas, the food was excellent. Didn't have to wait too long either.
Food, service, and atmosphere are all excellent! I highly recommend you visit this place, the food is to die for! ?Dietary restrictions: So when I know who is a coeliac, has plenty to eat here, unlike some restaurants ?Parking: Great parking in town, too! ?
Restaurantji Recommends
Food is always just mediocre. I find the children's meals come out boiling hot, and adult meals are just luke warm. Every time I go to pizza express, to any branch, the wait staff really don't appreciate children and my kids are well behaved. The food portions are quite small for kids, not worth the money. Every time I go with a "love 2 shop" voucher it takes over half an hour for my bill to get paid. If the staff aren't trained as to how to use vouchers then pizza express should stop teaming up with voucher companies, or at least inform their staff about their offers and deals. Overall, an unpleasant experience.Kid-friendliness: Minimal, nowhere to leave the pram, dirty/broken high chairs, awkward positioning. Staff not very friendly.
Absolutely shocking first time the pizzas are as thin as a sheet of cardboard hardly any cheese on the pizza, you have to cut your own pizza which got very messy. Pizza was tiny and what a hassle you’ve got to sit down Wait for someone to come over so you can order then another wait for your food then leaving is just as much hassle you have to wait for somebody to come over with your bill, then wait again for someone to come over to pay
Nice food. The staff was very lovely.
We headed to pizza express to try out some of their Christmas food. The pizza was delicious I would recommend trying them! The service was brilliant, our server Chelsea was lovely!
Food great. Service excellent - staff working very hard and maintaining good customer service under what looks like difficult circumstances of short staffing.