Food excellant! Kinda cool in there today. Air con was on
Phillip Neill
Staff all very nice and food lovely, plenty to pick from on the menu. sat in and take away.
Reece Beers
Atmosphere is Great and Staff are Very Nice
Denise M
I was having lunch with my husband today, and we decided to eat here. How we are regretting that dodgy decision! . I ordered poached eggs on toast with bacon. I asked for.soft eggs, as I really don't enjoy eggs cooked any way other than really soft. I was assured theyde be soft. My husband ordered burger and chips. Our lunch arrived. If I had dropped the eggs onto the floor, they would have bounced back up. So I returned them. They came back around 10 minutes later. They were slightly softer than before, so I settled for them. The rest of the food had obviously been reheated in a microwave including the toast. It was all dried up and chewy. The toast was more like crispy bread, than toast. I had asked for 2 slices of black pudding at the beginning. It had also been reheated, and was dried up and crisped. The cost of the 2 bits of black pudding was £4 . I thought that was a bit steep. As for husbands burger and chips. He had 2 two ounce burgers topped with a cheese slice, and a handful of overcooked fries. This lunch experience almost spoiled our lovely day out. On the plus side, the staff were nice. Pleasant and friendly. Just think they definitely need to retrain or change their kitchen staff!
Heatherr McKnight
Visited your toilets today in store. Toilet furthest from entrance..... filthy and smelly.. No toilet paper. Empty reels on floor. Bucket of dirty water, including toilet paper, below sink catching water from a leak Floor and edges disgusting. Dirty papers on floor also. Shameful if you think acceptable customer care. Obviously health and safety unimportant in both your cafe and toilets. Other reviews would confirm.Wheelchair accessibility: None
Darryn Reid
Great food with friendly staff. Bob's famous fry recommended!
Olivia Hutchinson
The staff are friendly. My only problem with this place needs a deep clean. Walked in for lunch every empty table had dirty dishes and trays on them. I understand they are busy especially over the weekend. I go in quite regularly I always have to get a highchair for my wee boy. EVERY TIME I’ve had to clean the highchair thoroughly! They are never cleaned they are either sticky or left over food from the last child. Plus the floor looks like it’s not been cleaned always dirty. It does bring the place down a bit. I can’t fault the service but I just think it’s in DESPERATE NEED for a DEEP CLEAN!!
Bacon through the fryer, can’t even cook an egg. Absolutely rancid and over priced. Coffee syrup spilled all down the side of the cup. Server just looked at the plate and walked away.
Martin Edwards
Bob and Berts is great. You know what you're going to get, We had lunch in the belfast branch last week and coffee in the Newtownards branch on Sunday.Good coffee, non dairy options, good atmosphere and sensible prices.All good!Dietary restrictions: Non dairy milks for coffee
Car TipNI
We both enjoyed the fry, bacon was excellent. Staff friendly and service was great.
Dale Thompson
Blue moulded garlic bread and it’s not the first time we’ve had problems with the food.
Christopher McDowell
New tables and chairs and new upholstery. Looks great! Food always great ?
Extortionate prices absolute rip
Coffee really good
Great
Food excellant! Kinda cool in there today. Air con was on
Staff all very nice and food lovely, plenty to pick from on the menu. sat in and take away.
Atmosphere is Great and Staff are Very Nice
I was having lunch with my husband today, and we decided to eat here. How we are regretting that dodgy decision! . I ordered poached eggs on toast with bacon. I asked for.soft eggs, as I really don't enjoy eggs cooked any way other than really soft. I was assured theyde be soft. My husband ordered burger and chips. Our lunch arrived. If I had dropped the eggs onto the floor, they would have bounced back up. So I returned them. They came back around 10 minutes later. They were slightly softer than before, so I settled for them. The rest of the food had obviously been reheated in a microwave including the toast. It was all dried up and chewy. The toast was more like crispy bread, than toast. I had asked for 2 slices of black pudding at the beginning. It had also been reheated, and was dried up and crisped. The cost of the 2 bits of black pudding was £4 . I thought that was a bit steep. As for husbands burger and chips. He had 2 two ounce burgers topped with a cheese slice, and a handful of overcooked fries. This lunch experience almost spoiled our lovely day out. On the plus side, the staff were nice. Pleasant and friendly. Just think they definitely need to retrain or change their kitchen staff!
Visited your toilets today in store. Toilet furthest from entrance..... filthy and smelly.. No toilet paper. Empty reels on floor. Bucket of dirty water, including toilet paper, below sink catching water from a leak Floor and edges disgusting. Dirty papers on floor also. Shameful if you think acceptable customer care. Obviously health and safety unimportant in both your cafe and toilets. Other reviews would confirm.Wheelchair accessibility: None
Great food with friendly staff. Bob's famous fry recommended!
The staff are friendly. My only problem with this place needs a deep clean. Walked in for lunch every empty table had dirty dishes and trays on them. I understand they are busy especially over the weekend. I go in quite regularly I always have to get a highchair for my wee boy. EVERY TIME I’ve had to clean the highchair thoroughly! They are never cleaned they are either sticky or left over food from the last child. Plus the floor looks like it’s not been cleaned always dirty. It does bring the place down a bit. I can’t fault the service but I just think it’s in DESPERATE NEED for a DEEP CLEAN!!
Restaurantji Recommends
Bacon through the fryer, can’t even cook an egg. Absolutely rancid and over priced. Coffee syrup spilled all down the side of the cup. Server just looked at the plate and walked away.
Bob and Berts is great. You know what you're going to get, We had lunch in the belfast branch last week and coffee in the Newtownards branch on Sunday.Good coffee, non dairy options, good atmosphere and sensible prices.All good!Dietary restrictions: Non dairy milks for coffee
We both enjoyed the fry, bacon was excellent. Staff friendly and service was great.
Blue moulded garlic bread and it’s not the first time we’ve had problems with the food.
New tables and chairs and new upholstery. Looks great! Food always great ?