What an amazing gem. We had a perfect lunch. Such delicate flavour but still plenty to eat. Spectacular views and friendly service. The chef is a genius!
Glenn Orbinson
Not my first time in this restaurant and happily won't be my last.The food was of a high standard and portions plentiful.Staff were friendly if a little inexperienced .Value wise, 2 mains, 2 desserts, a couple of soft drinks for under £50 in this day and age is good value in anyone's book.Be back soon.
Dassie SMYTH
A wonderful meal, friendly and extremely hard working staff. Rounded off with a beautiful sunset from our table. Thank you Tides.
Michael C
Having had to send cold food back front of house staff possibly Duty manager brought the 'fresh plate back ' with absolute rotten attitude won't be back we live in Portstewart
ceames2016
I have to say that despite recent mixed reviews on tripadvisor our experience was first class both with regard to service and food.
Caroline Brown
A favourite spot for food and enjoying a drink and the views on the balcony area at the back of the restaurant. A busy spot, with great food. Reasonably priced.
Merccoup
I have been this restaurant a number of times and never been disappointed. However it was so good on my visit last night. The staff were superb attentive, polite and efficient. My meal of chilli prawn starter and main of Pork fillet stack was excellent. This restaurant never disappoints but on this occasion the whole experience was superb.
Trevor C
Having eaten in Tides on a number of occasions and always had a good experience, last night was rather disappointing. Shown to a table which was probably the least best upstairs in a corner beside the loos we got off to a disappointing start. Arrived at 6.45 and email booking said we had the table to 8pm. Meal arrived at about 7.40. The smoked fish meal was fine but my medallions of pork wre overdone and a bit dry. Grilled peppers and pesto fine and champ a bit dry also. Staff were pleasant but overall not up to their usual standard.
Sharon Ankin
Wonderful! Passing through town and booked on line. Amazing upstairs views of sunset to the left and the lights of the funfair to the right. Vegetarian spaghetti was excellent. Desert menu ALL looks fab. Had cheesecake and pannacota.Service really friendly and fast.Sooo friendlyThank youVegetarian options: Excellent
James McDonald
Ate here last night with my wife. Staff were lovely and so quick at taking order bringing food and drinks. Nothing was any problem to them what so ever. And the food was 1st class. And super cheap will definitely be back. Thanks again for a lovely meal
Service was extremely poor, slow, rude. The food was very tasty but dried out as though is sat in a warming oven for too long. We waited an hour for the food and there was no word of apology. Three tables around us were seated after us and provided food long before us. Eventually we were told the table was booked for dinner and we had to take dessert as take away. Shocking service. The waiters were all teenage girls and seemed to have received no training. The view however was great. Obviously we won't be going back.
Cathy McDonald
Couldn't be more satisfied with tonight's meal. Service from staff was outstanding, all pleasant helpful and so hard working, food was absolutely delightful! Credits to the chef. We will most certainly be back! Thank you all
David Hickey
Nice place with a good view upstairs. It's not going to win any Michelin stars, but nice food (even if they are a bit over keen on soaking half the menu in sweet chilli) at a reasonable price for the area. Made me smile to see chicken Maryland is still going strong!
Mark M
Visited Tides 22nd August, myself and three teenage daughters. Place was busy, glad had booked. Car park was full, parked on roadside. We were seated downstairs, not unpleasant but have heard the upstairs part with sea views is much nicer. Service was quick, waiter friendly and approachable. Food came promptly, I got the fish and chips, all happy with the food. Three choices for vegetarian option. Dessert lovely, especially cheesecake. Overall happy, would go back, might ask for the upstairs part next time.
Peter R
What started out as a very pleasant dining experience turned into one of the most disappointing I have ever experienced with customer service severely lacking and quite frankly non existent and downright insulting. The restaurant setting is excellent and tables we were allocated upstairs overlooking the sea were first class. The staff on arrival seemed pleasant, well presented and efficient. The premises were bright, airy and clean. The drinks order was taken promptly along with the food order. The starters received were okay but small portions. No complaints. We were split between 2 x tables of 4. 4 adults at one table and 4 x teenage boys at the adjoining table. Despite ordering together, the boys table was served 10 minutes before ours. Minor complaint but no major drama. The main problem came with the 8oz rump steak that three of the adult party, including me, ordered. All three persons ordered the steaks to be cooked medium rare. All three steaks were delivered at least medium well. Furthermore the steaks to touch were tepid and looked to have been pre-flashed and simply heated up. I cut down the centre of my steak as I always do and there was no pink visible and no juice from the steak. It was well over cooked. The other two steaks the same. We called a member of staff to the table and sent all three plates back. After at least 10-15 minutes with no further staff contact a young female manager approached the table. She claimed the steaks sent back had all been cut into in the kitchen and they did not agree with our assessment. She was adamant all three steaks were served medium rare and we were all wrong. They simply were not medium rare in any description and any self respecting chef claiming they were medium rare should return to culinary school or find another profession. The staggering options were then given were as follows. Purchase three more steaks on top of the three sent back and they would be cooked rarer. This would mean us purchasing 3 more x £20 steaks. Or, the original three steaks which by this time had been in an unknown location for over 15 minutes could be returned to us. Sides and sauces had by this stage been sitting on the table and were stone cold. I firmly refused either unsatisfactory option and stated my extreme dissatisfaction. Why would I pay another £20 per steak to have them overcooked by the same chef! I stated I would not be paying for any of the three steak plates and demanded this was given further consideration. Another 20 minutes passed in which staff passed us by and notably stared at us as if we had landed from outer space. It was uncomfortable and humiliating. The female manager had disappeared. We called another member of staff over and asked to speak to the main person in charge. Another few minutes later another female member of staff came over. She claimed to have spoken to the restaurant owner who was obviously off site and offered to cook three more steaks. I calmly stated that given the inordinate amount of time we had waited we did not want any more food. We simply did not trust the chef to get the cook on the steak correct and due to the amount of time we had been left in limbo I just wanted to get out and make alternative arrangements for dinner. I stated we will pay for what food and beverages we have consumed and we will leave. At no time did we ask for any concessions or reduction in bill. The issue was the cook on the steak and the appalling levels of customer service. We were just about to leave and believe it or not three more steaks arrived from the kitchen. We sent them back as our decision had already been transmitted to the staff member that we did not want anymore food and were planning to leave. Zero communication between front of house staff and the kitchen in this instance was all too evident. I've eaten in many fine steak restaurants in my life, all over the world. I was not expecting the best steak experience ever at The Tides however I was expecting a reasonable quality steak to be at least cooked as ordered. We made a very reasonable and wholly
What an amazing gem. We had a perfect lunch. Such delicate flavour but still plenty to eat. Spectacular views and friendly service. The chef is a genius!
Not my first time in this restaurant and happily won't be my last.The food was of a high standard and portions plentiful.Staff were friendly if a little inexperienced .Value wise, 2 mains, 2 desserts, a couple of soft drinks for under £50 in this day and age is good value in anyone's book.Be back soon.
A wonderful meal, friendly and extremely hard working staff. Rounded off with a beautiful sunset from our table. Thank you Tides.
Having had to send cold food back front of house staff possibly Duty manager brought the 'fresh plate back ' with absolute rotten attitude won't be back we live in Portstewart
I have to say that despite recent mixed reviews on tripadvisor our experience was first class both with regard to service and food.
A favourite spot for food and enjoying a drink and the views on the balcony area at the back of the restaurant. A busy spot, with great food. Reasonably priced.
I have been this restaurant a number of times and never been disappointed. However it was so good on my visit last night. The staff were superb attentive, polite and efficient. My meal of chilli prawn starter and main of Pork fillet stack was excellent. This restaurant never disappoints but on this occasion the whole experience was superb.
Having eaten in Tides on a number of occasions and always had a good experience, last night was rather disappointing. Shown to a table which was probably the least best upstairs in a corner beside the loos we got off to a disappointing start. Arrived at 6.45 and email booking said we had the table to 8pm. Meal arrived at about 7.40. The smoked fish meal was fine but my medallions of pork wre overdone and a bit dry. Grilled peppers and pesto fine and champ a bit dry also. Staff were pleasant but overall not up to their usual standard.
Wonderful! Passing through town and booked on line. Amazing upstairs views of sunset to the left and the lights of the funfair to the right. Vegetarian spaghetti was excellent. Desert menu ALL looks fab. Had cheesecake and pannacota.Service really friendly and fast.Sooo friendlyThank youVegetarian options: Excellent
Ate here last night with my wife. Staff were lovely and so quick at taking order bringing food and drinks. Nothing was any problem to them what so ever. And the food was 1st class. And super cheap will definitely be back. Thanks again for a lovely meal
Restaurantji Recommends
Service was extremely poor, slow, rude. The food was very tasty but dried out as though is sat in a warming oven for too long. We waited an hour for the food and there was no word of apology. Three tables around us were seated after us and provided food long before us. Eventually we were told the table was booked for dinner and we had to take dessert as take away. Shocking service. The waiters were all teenage girls and seemed to have received no training. The view however was great. Obviously we won't be going back.
Couldn't be more satisfied with tonight's meal. Service from staff was outstanding, all pleasant helpful and so hard working, food was absolutely delightful! Credits to the chef. We will most certainly be back! Thank you all
Nice place with a good view upstairs. It's not going to win any Michelin stars, but nice food (even if they are a bit over keen on soaking half the menu in sweet chilli) at a reasonable price for the area. Made me smile to see chicken Maryland is still going strong!
Visited Tides 22nd August, myself and three teenage daughters. Place was busy, glad had booked. Car park was full, parked on roadside. We were seated downstairs, not unpleasant but have heard the upstairs part with sea views is much nicer. Service was quick, waiter friendly and approachable. Food came promptly, I got the fish and chips, all happy with the food. Three choices for vegetarian option. Dessert lovely, especially cheesecake. Overall happy, would go back, might ask for the upstairs part next time.
What started out as a very pleasant dining experience turned into one of the most disappointing I have ever experienced with customer service severely lacking and quite frankly non existent and downright insulting. The restaurant setting is excellent and tables we were allocated upstairs overlooking the sea were first class. The staff on arrival seemed pleasant, well presented and efficient. The premises were bright, airy and clean. The drinks order was taken promptly along with the food order. The starters received were okay but small portions. No complaints. We were split between 2 x tables of 4. 4 adults at one table and 4 x teenage boys at the adjoining table. Despite ordering together, the boys table was served 10 minutes before ours. Minor complaint but no major drama. The main problem came with the 8oz rump steak that three of the adult party, including me, ordered. All three persons ordered the steaks to be cooked medium rare. All three steaks were delivered at least medium well. Furthermore the steaks to touch were tepid and looked to have been pre-flashed and simply heated up. I cut down the centre of my steak as I always do and there was no pink visible and no juice from the steak. It was well over cooked. The other two steaks the same. We called a member of staff to the table and sent all three plates back. After at least 10-15 minutes with no further staff contact a young female manager approached the table. She claimed the steaks sent back had all been cut into in the kitchen and they did not agree with our assessment. She was adamant all three steaks were served medium rare and we were all wrong. They simply were not medium rare in any description and any self respecting chef claiming they were medium rare should return to culinary school or find another profession. The staggering options were then given were as follows. Purchase three more steaks on top of the three sent back and they would be cooked rarer. This would mean us purchasing 3 more x £20 steaks. Or, the original three steaks which by this time had been in an unknown location for over 15 minutes could be returned to us. Sides and sauces had by this stage been sitting on the table and were stone cold. I firmly refused either unsatisfactory option and stated my extreme dissatisfaction. Why would I pay another £20 per steak to have them overcooked by the same chef! I stated I would not be paying for any of the three steak plates and demanded this was given further consideration. Another 20 minutes passed in which staff passed us by and notably stared at us as if we had landed from outer space. It was uncomfortable and humiliating. The female manager had disappeared. We called another member of staff over and asked to speak to the main person in charge. Another few minutes later another female member of staff came over. She claimed to have spoken to the restaurant owner who was obviously off site and offered to cook three more steaks. I calmly stated that given the inordinate amount of time we had waited we did not want any more food. We simply did not trust the chef to get the cook on the steak correct and due to the amount of time we had been left in limbo I just wanted to get out and make alternative arrangements for dinner. I stated we will pay for what food and beverages we have consumed and we will leave. At no time did we ask for any concessions or reduction in bill. The issue was the cook on the steak and the appalling levels of customer service. We were just about to leave and believe it or not three more steaks arrived from the kitchen. We sent them back as our decision had already been transmitted to the staff member that we did not want anymore food and were planning to leave. Zero communication between front of house staff and the kitchen in this instance was all too evident. I've eaten in many fine steak restaurants in my life, all over the world. I was not expecting the best steak experience ever at The Tides however I was expecting a reasonable quality steak to be at least cooked as ordered. We made a very reasonable and wholly